Page 2052 – 8theme.com

Forum Replies Created

Viewing 30 posts - 61,531 through 61,560 (of 68,231 total)

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Rose Tyler

Support staff

October 18, 2017 at 09:05

Hello,

At fierst, current theme version is not compatible with Woocommerce 3.2.1 http://prntscr.com/gyj9v0. A new theme version will be compatible with latest woocommerce version, the new theme update will be released within 3-4 days.
Do you use 3-rd party plugin to add the button? Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope.

Regards

#175434 Copied In reply to: Paypal Express Button not showing up in checkout page

Rose Tyler

Support staff

October 18, 2017 at 09:00

Hello,

Yes, you need to wait for the update.
Once new theme version will be available on ThemeForest https://themeforest.net/item/classico-responsive-woocommerce-wordpress-theme/11024192 log in with your Envato account credentials and free download latest version in Downloads section.
Follow the documentation https://www.8theme.com/demo/docs/classico/#theme_installation_and_upgrade
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/classico/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.

Regards

#175433 Copied In reply to: Notice: WC_Cart::get_checkout_url is deprecated since version 2.5!

Rose Tyler

Support staff

October 18, 2017 at 08:56

Hello, @richwebs,

The problem doesn’t relate to our theme, in console you may see https://prnt.sc/gytor2, so you need sort out these errors.

Regards

#175432 Copied In reply to: Please, help. I am newbie and I have a lot of problem

Rose Tyler

Support staff

October 18, 2017 at 08:41

Hello,

Please provide correct wp-admin access in Private Content http://prntscr.com/gytj7n

Regards

#175430 Copied In reply to: WooCommerce Advanced Product Labels

Rose Tyler

Support staff

October 18, 2017 at 08:37

Hello,

Let’s continue our conversation here https://www.8theme.com/topic/simple-footer/#post-175423

Regards

#175429 Copied In reply to: Different preview

Rose Tyler

Support staff

October 18, 2017 at 08:37

Hello,

You may use such screenshot maker as Lightshot and provide screenshot link in Private Content.
Did you make changes in template files?
Please update theme to latest version http://prntscr.com/gythnp
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade and all required plugins: https://www.8theme.com/download-plugins/ http://prntscr.com/gtwfrk
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.

Regards

#175428 Copied In reply to: My Menu is now showing under categories..

Rose Tyler

Support staff

October 18, 2017 at 08:33

Hello,

Let’s continue our conversation here https://www.8theme.com/topic/simple-footer/#post-175423

Regards

#175425 Copied In reply to: How to erase that blank space before footer?

Rose Tyler

Support staff

October 18, 2017 at 08:32

Hello,

Please provide a screenshot of the problem.
You may use such screenshot maker as Lightshot and provide screenshot link in Private Content.

Regards

#175424 Copied In reply to: Video opacity on mobile

Rose Tyler

Support staff

October 18, 2017 at 08:27

Hello,

I’ve created “test footer” static block, because copyrights area has 2 sides. Please check your footer now.

Regards

Please, contact administrator
for this information.

#175423 Copied In reply to: Simple footer

Rose Tyler

Support staff

October 18, 2017 at 08:05

Hello,

You’re welcome!

Regards

#175421 Copied In reply to: I can not create or edit menus in Admin area

Rose Tyler

Support staff

October 18, 2017 at 08:01

Hello,

Current theme version is not compatible with Woocommerce 3.2.1 http://prntscr.com/gyj9v0. A new theme version will be compatible with latest woocommerce version, the new theme update will be released within 3-4 days. The problem will be solved after update.

Regards

#175420 Copied In reply to: Notice: WC_Cart::get_checkout_url is deprecated since version 2.5!

Rose Tyler

Support staff

October 18, 2017 at 07:56

This is slider, on your site the slider already imported http://prntscr.com/gyt2pv so you may select this slider to display on Home page http://prntscr.com/gyt3hl.

Regards

#175419 Copied In reply to: Lifestyle – Setting

Rose Tyler

Support staff

October 18, 2017 at 07:55

Hello, @Tammy,

Please provide wp-admin and FTP access in Private Content.
Also, latest theme version is 3.4. so please update theme, very likely your problem will be solved after update.

Regards

#175417 Copied In reply to: Error in console after new upgrade

Rose Tyler

Support staff

October 18, 2017 at 07:48

Hello,

Please try to activate Storefront theme – official WC theme and check if you have this issue with our theme only or even with the official theme too. Let me know result.

Regards

#175416 Copied In reply to: Problems with Visual Composer

Rose Tyler

Support staff

October 18, 2017 at 07:47

Hello,

Please try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and clear cache.

Regards

#175414 Copied In reply to: Slider gone and blog full-width

Rose Tyler

Support staff

October 18, 2017 at 07:39

Hello, @TutakJJ,

Please try to activate theme now.

Regards

#175413 Copied In reply to: Cannot upgrade due to activation code!

Rose Tyler

Support staff

October 18, 2017 at 07:37

Hello,

Please provide wp-admin and FTP access in Private Content.

Regards

#175412 Copied In reply to: Display Portfolio Items by Random

Rose Tyler

Support staff

October 17, 2017 at 16:43

Yes, I see, it is strange problem that we do not have on our test site. Very likely it caused by one of your 3-rd party plugins, so try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins).

Regards

#175392 Copied In reply to: Simple footer

Rose Tyler

Support staff

October 17, 2017 at 16:19

Seems such changes won’t working from the child theme, you need to make changes in the file of parent theme.

Regards

#175388 Copied In reply to: Display Portfolio Items by Random

Rose Tyler

Support staff

October 17, 2017 at 16:16

Hello,

You’re welcome!

Regards

#175385 Copied In reply to: Different preview

Rose Tyler

Support staff

October 17, 2017 at 16:15

Sorry but I do not see the problem http://prntscr.com/gyjtxi

Regards

#175384 Copied In reply to: How to erase that blank space before footer?

Rose Tyler

Support staff

October 17, 2017 at 16:12

Add your static block in Footer Copyright widget area.
More information you may find https://www.8theme.com/demo/docs/royal/#!/9_footer and https://www.8theme.com/videos/ (Royal – WordPress ThemeEngine – Footer Set Up)

Regards

#175382 Copied In reply to: Simple footer
Rose Tyler

Support staff

October 17, 2017 at 16:05
In some case you need to use custom css, for example, http://prntscr.com/gyjohu > https://prnt.sc/gyjo8t, add this code in Custom css for page http://prntscr.com/gyjpnq

.page-content { margin-top: 0px; }

Regards
#175380 Copied In reply to: Different preview
Rose Tyler

Support staff

October 17, 2017 at 16:00
Please try to add this code in Custom css:

.main-footer { padding-top: 0px; }

To change fixed header menu color go to Theme Options > Color Scheme > Fixed Header Text Color.

Regards
#175378 Copied In reply to: How to erase that blank space before footer?
Rose Tyler

Support staff

October 17, 2017 at 15:38

Hello,

You’re welcome!

Regards

#175371 Copied In reply to: Change Menu color

Rose Tyler

Support staff

October 17, 2017 at 15:02

Hello,

Could you please check the same with a default theme, for example, Storefront? Let me know result and provide wp-admin access in Private Content.

Regards

#175363 Copied In reply to: Filter products by attribute is not working

Rose Tyler

Support staff

October 17, 2017 at 14:53

Hello,

You’re welcome!
I am glad that you sorted out.

Regards

#175362 Copied In reply to: Screets Live Chat Problem

Rose Tyler

Support staff

October 17, 2017 at 14:41

Please update Visual Composer plugin (connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/). The latest versions of plugins you can find here.
Then clear cache and check.

Regards

#175361 Copied In reply to: Please, help. I am newbie and I have a lot of problem

Rose Tyler

Support staff

October 17, 2017 at 13:34

Hello,

Try to enter image size in pixels, for example, 200×100 (Width x Height).

Regards

#175356 Copied In reply to: image size too big too small

Rose Tyler

Support staff

October 17, 2017 at 13:31

Hello, @kumapanda,

Thank you for the explanation.

Regards

#175355 Copied In reply to: Plugin says 1 update
← 1 2 3 … 2,051 2,052 2,053 … 2,273 2,274 2,275 →

Viewing 61,560 results - 61,531 through 61,560 (of 68,231 total)

Viewing 30 posts - 61,531 through 61,560 (of 68,231 total)

← 1 2 3 … 2,051 2,052 2,053 … 2,273 2,274 2,275 →

Forum Replies Created

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