Hello,
Please see screenshots http://prntscr.com/h0t2ri http://prntscr.com/h0t3de
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Hello,
Please provide link to the page.
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Hello,
Unfortunately, there is no such option.
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Hello,
Make sure that your plugins are latest versions https://www.8theme.com/download-plugins/
Try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check.
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Hello,
Feel free to ask if you have any questions.
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Hello,
Unfortunately, it is not possible.
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Hello,
Sorry for the inconvenience.
Please provide wp-admin and FTP access in Private Content.
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Hello,
Please try to activate theme now.
Note that you may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.
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Hello,
Sorry for the delay.
Where exactly do you see the problem? Please try to clear all cache and then check. Could you please provide a screenshot?
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Hello, @jaswinders,
Please try to activate theme now.
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Hello,
Please try to activate theme now.
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Hello,
Please try to activate theme now.
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Hello,
You’re welcome!
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Hello,
It is not possible to change the color only when an item is added to the cart.
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Hello,
Please try to enable the ‘Enable slider for gallery images’ option in Theme Options->Single Product Page.
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Hello, @TutakJJ,
Yes, may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.
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Hello,
Sorry for the delay in answering.
As I said before, you need to update the theme and all required plugins.
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Hello,
I am glad that you sorted out.
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Hello,
When I disabled all 3rd-party plugins, your problem with fonts was solved http://prntscr.com/gzuexp
Now I’ve activated them back. You can deactivate plugins one by one to find the needed plugin.
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Hello, @scorleo,
I’ve sent plugin that we use to create this menu to your email. Upload extracted plugin folder into wp-content/plugins/ and activate the plugin in your admin panel. Then you need to edit scripts.js file in wp-content/plugins/et-menu-image/assets/js folder and set appropriate name and id of menu item http://prntscr.com/gztr88, then upload images in wp-content/plugins/et-menu-image/assets/images. Names of the images should consist of the name of the main menu item and the id of the submenu item.
Feel free to ask if you have any questions.
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Hello,
I do not see the problem on your site. Please try to clear cache and then check.
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Hello,
You need to update theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and all required plugins: https://www.8theme.com/download-plugins/ http://prntscr.com/gtwfrk.
Don’t forget to create backup of your files and database before starting update process!
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Hello,
Wp-admin credentials are incorrect. Please check them.
Try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check.
Regards
Hello,
Could you please provide wp-admin access in Private Content?
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Hello,
Please refer to Visual composer documentation and support forum, this situation does not depend on the theme, sorry.
Also, you need to update http://prntscr.com/gzp4cw To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ . The latest versions of plugins you can find here.
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Hello,
Export your sliders before the update and update the plugin via FTP (connect to your server using FTP and copy extracted plugins folders into wp-content/plugins/).
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Hello,
You’re welcome! 🙂
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Hello,
The color you may change in Theme Options > General > Header Settings > Header text color > White.
Thanks to your question, we were able to find a bug in the current theme version, that will be fixed in next theme version, until that, please set White color scheme and use this code in Theme Options > Styling > Custom css as a temporary solution:
.header-vertical2.header-color-white .hamburger-icon span:before,
.header-vertical2.header-color-white .hamburger-icon span:after,
.header-vertical2.header-color-white .hamburger-icon span {
background-color: #fff;
}
.header-center3.vertical-mod.header-color-white .navbar-header .et-wishlist-widget i,
.header-center3.vertical-mod.header-color-white .navbar-header .shopping-cart-widget .cart-summ .shop-text,
.header-center3.vertical-mod.header-color-white .navbar-header .header-search .search-btn {
color: #fff;
}
.header-center3.vertical-mod.header-color-white .shopping-container.ico-design-2 .cart-bag:before,
.header-center3.vertical-mod.header-color-white .shopping-container.ico-design-3 .cart-bag:before,
.header-center3.vertical-mod.header-color-white .shopping-container.ico-design-4 .cart-bag:before {
color: #fff !important;
}
.header-center3.vertical-mod.header-color-white .shopping-container.ico-design-1 .cart-bag:before,
.header-center3.vertical-mod.header-color-white .shopping-container.ico-design-1 .cart-bag {
border-color: #fff !important;;
}
Regards