Forum Replies Created

Viewing 30 posts - 61,441 through 61,470 (of 68,222 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 23, 2017 at 08:59

    Hello,

    Please see screenshots http://prntscr.com/h0t2ri http://prntscr.com/h0t3de

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 23, 2017 at 08:52

    Hello,

    Please provide link to the page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 23, 2017 at 08:50

    Hello,

    Unfortunately, there is no such option.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 23, 2017 at 08:47

    Hello,

    Make sure that your plugins are latest versions https://www.8theme.com/download-plugins/
    Try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 23, 2017 at 08:45

    Hello,

    Feel free to ask if you have any questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 23, 2017 at 08:44

    Hello,

    Unfortunately, it is not possible.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 23, 2017 at 08:43

    Hello,

    Sorry for the inconvenience.
    Please provide wp-admin and FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 23, 2017 at 08:41

    Hello,

    Please try to activate theme now.
    Note that you may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 23, 2017 at 08:38

    Hello,

    Sorry for the delay.
    Where exactly do you see the problem? Please try to clear all cache and then check. Could you please provide a screenshot?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 23, 2017 at 08:34

    Hello, @jaswinders,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 23, 2017 at 08:32

    Hello,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 23, 2017 at 08:24
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 23, 2017 at 08:20

    Hello,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 23, 2017 at 08:18

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 23, 2017 at 08:18

    Hello,

    It is not possible to change the color only when an item is added to the cart.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 23, 2017 at 08:11

    Hello,

    Please try to enable the ‘Enable slider for gallery images’ option in Theme Options->Single Product Page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 23, 2017 at 08:08

    Hello, @TutakJJ,

    Yes, may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 23, 2017 at 08:05

    Hello,

    Sorry for the delay in answering.
    As I said before, you need to update the theme and all required plugins.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 23, 2017 at 08:01

    Hello,

    I am glad that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 20, 2017 at 16:41

    Hello,

    When I disabled all 3rd-party plugins, your problem with fonts was solved http://prntscr.com/gzuexp
    Now I’ve activated them back. You can deactivate plugins one by one to find the needed plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 20, 2017 at 16:01

    Hello, @scorleo,

    I’ve sent plugin that we use to create this menu to your email. Upload extracted plugin folder into wp-content/plugins/ and activate the plugin in your admin panel. Then you need to edit scripts.js file in wp-content/plugins/et-menu-image/assets/js folder and set appropriate name and id of menu item http://prntscr.com/gztr88, then upload images in wp-content/plugins/et-menu-image/assets/images. Names of the images should consist of the name of the main menu item and the id of the submenu item.
    Feel free to ask if you have any questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 20, 2017 at 15:43

    Hello,

    I do not see the problem on your site. Please try to clear cache and then check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 20, 2017 at 13:05

    Hello,

    You need to update theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and all required plugins: https://www.8theme.com/download-plugins/ http://prntscr.com/gtwfrk.
    Don’t forget to create backup of your files and database before starting update process!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 20, 2017 at 12:08

    Hello,

    Wp-admin credentials are incorrect. Please check them.
    Try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 20, 2017 at 10:57

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 20, 2017 at 09:49

    Hello,

    Please refer to Visual composer documentation and support forum, this situation does not depend on the theme, sorry.
    Also, you need to update http://prntscr.com/gzp4cw To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ . The latest versions of plugins you can find here.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 20, 2017 at 09:39

    Hello,

    Please read https://www.8theme.com/faq/ (INCLUDED PLUGINS).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 20, 2017 at 09:33

    Hello,

    Export your sliders before the update and update the plugin via FTP (connect to your server using FTP and copy extracted plugins folders into wp-content/plugins/).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 20, 2017 at 09:16

    Hello,

    You’re welcome! 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 20, 2017 at 09:11

    Hello,

    The color you may change in Theme Options > General > Header Settings > Header text color > White.
    Thanks to your question, we were able to find a bug in the current theme version, that will be fixed in next theme version, until that, please set White color scheme and use this code in Theme Options > Styling > Custom css as a temporary solution:

    .header-vertical2.header-color-white .hamburger-icon span:before, 
    .header-vertical2.header-color-white .hamburger-icon span:after,
    .header-vertical2.header-color-white .hamburger-icon span {
        background-color: #fff;
    }
    .header-center3.vertical-mod.header-color-white .navbar-header .et-wishlist-widget i, 
    .header-center3.vertical-mod.header-color-white .navbar-header .shopping-cart-widget .cart-summ .shop-text,
    .header-center3.vertical-mod.header-color-white .navbar-header .header-search .search-btn {
        color: #fff;
    }
    .header-center3.vertical-mod.header-color-white .shopping-container.ico-design-2 .cart-bag:before, 
    .header-center3.vertical-mod.header-color-white .shopping-container.ico-design-3 .cart-bag:before, 
    .header-center3.vertical-mod.header-color-white .shopping-container.ico-design-4 .cart-bag:before {
        color: #fff !important;
    }
    .header-center3.vertical-mod.header-color-white .shopping-container.ico-design-1 .cart-bag:before,
    .header-center3.vertical-mod.header-color-white .shopping-container.ico-design-1 .cart-bag {
        border-color: #fff !important;;
    }

    Regards

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    Viewing 61,470 results - 61,441 through 61,470 (of 68,222 total)
Viewing 30 posts - 61,441 through 61,470 (of 68,222 total)
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