Please update theme https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files (it’ll be reuploaded from a new theme package). Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code and SKIP Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/ (To update free plugins just click on update link from your Dashboard (Plugins > Installed Plugins). To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/).
Regards
Rose Tyler
Support staff
December 7, 2017 at 08:21
Hello,
You need to update WPBakery Visual Composer, Ultimate Addons for Visual Composer and Screets Live Chat plugins.
To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/ . The latest versions of plugins you can find here.
Regards
Rose Tyler
Support staff
December 7, 2017 at 08:15
Hello,
Please try to activate theme now.
Regards
Rose Tyler
Support staff
December 7, 2017 at 08:14
Hello,
Thanks for the topic.
The latest version of our theme is fully compatible with Woocommerce 3.2.5.
Let us know if you need any assistance.
You need to contact your hosting provider and ask to check your site. We do not have malicious code in our theme files, you may download source files from theme forest and check. Very likely your site was hacked and that’s why some files include malware code that you need to remove and after that protect your site for future.
Regards
Rose Tyler
Support staff
December 6, 2017 at 16:43
You’re welcome!
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
Regards
Rose Tyler
Support staff
December 6, 2017 at 16:15
You’re welcome!
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
Thanks for the topic.
Please check plugins versions. If you use latest versions of theme and plugins, please provide wp-admin access in Private Content.
Regards
Rose Tyler
Support staff
December 6, 2017 at 14:43
Hello, @megabite
Please provide wp-admin access in Private Content, so I could check the problem on your site.
Regards
Rose Tyler
Support staff
December 6, 2017 at 14:42
Hello, @chris
Please check plugins versions. If you use latest versions of theme and plugins, please provide wp-admin access in Private Content.
Try to activate Fixed product content option in Theme Options > E-Commerce > Single Product Page.
Regards
Rose Tyler
Support staff
December 6, 2017 at 13:39
Hello,
I am glad that you sorted out.
The translation problem https://prnt.sc/hhn235 will be fixed in next theme update.
To fix it on your site for now, you may re-upload theme-options.php (/legenda/framework folder) and legenda.pot file (legenda/languages folder) (I’ve sent files to your registration email). Then synchronize translation using Loco Translate plugin.
Let us know if you need any further assistance.
