Forum Replies Created

Viewing 30 posts - 60,151 through 60,180 (of 68,187 total)
1 2 3 … 2,005 2,006 2,007 … 2,271 2,272 2,273
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 16:52

    Hello,

    Thanks for the topic. Hope you are having a nice day.
    Could you provide link to your site and wp-admin access in Private Content?

    Regards

    #179375 Copied In reply to: Error in slider in "hosting" demo import
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 16:51

    Hello,

    Thanks for the topic.
    Registration on this page http://prntscr.com/hjfyt2 is default and it relates to woocommerce functionality, so you need to contact woocommerce support.
    Feel free to ask, if you have any other questions.

    Regards

    #179374 Copied In reply to: Additional information create an account
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 16:44

    You’re welcome!
    Let us know if you need any further assistance.

    Regards

    #179370 Copied In reply to: Link tab product
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 16:43

    You’re welcome!
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    #179367 Copied In reply to: Menus for touch devices not working
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 16:42

    Hello,

    Thanks for the topic.
    Please provide link to your site to better understanding.

    Regards

    #179364 Copied In reply to: I dont see uploaded logo image in header Legenda theme
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 16:38

    Hello,

    You may use link to tab, for example <a href="#tab_reviews" id="tab_reviews" class="tab-title"><span>Reviews</span></a>

    Regards

    #179362 Copied In reply to: Link tab product
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 16:14

    You’re welcome! 🙂
    This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.

    Regards

    #179358 Copied In reply to: Revolution Slider not showing at all in onepage
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 15:51

    You’re welcome!

    Regards

    #179355 Copied In reply to: recommended images sizes for WEDDING version ?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 15:37

    Please update Revolution Slider plugin https://www.8theme.com/download-plugins/page/2/ (To update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/).

    Regards

    #179353 Copied In reply to: Revolution Slider not showing at all in onepage
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 15:30

    Hello,

    Thanks for the topic.
    Please read our documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/.

    Regards

    #179352 Copied In reply to: woocommerce translations problem
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 15:12

    Hello,

    Please see screenshot from our wedding demo – http://prntscr.com/hjeetj
    read more – https://docs.woocommerce.com/document/fixing-blurry-product-images/ (don’t forget to regenerate thumbnails after changes).

    Regards

    #179349 Copied In reply to: recommended images sizes for WEDDING version ?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 15:07

    Hello,

    Please try to add this code in custom css:

    @media only screen and (min-width: 992px) {
	.header-wrapper.header-advanced .header-search.act-default select {
		height: 38px;
		line-height: 38px;
	}
}

    Regards

    #179346 Copied In reply to: Search box display on iPad
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 15:05

    Hello,

    Thanks for the topic. Hope you are having a nice day.
    Please try to disable 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins https://www.8theme.com/demo/docs/woopress/#!/external_plugins) and then check the issue.

    Regards

    #179345 Copied In reply to: Revolution Slider not showing at all in onepage
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 14:40

    Please read this article – https://themeforest.net/licenses/standard
    Let us know if you need any further assistance.

    Regards

    #179342 Copied In reply to: Activation limit exceeded
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 14:38

    Hello,

    Thanks for the topic.

    1. Please describe your problem in details and with screenshots. Does it work fine with WC default theme – Storefront?
    Did you make changes in template files of theme?
    Try to disable Ajax “Add To Cart” option in Theme Options > Single Product Page and check it the problem will be solved. Let me know result.
    If problem won’t be solved, please provide wp-admin and FTP access in Private Content.

    2. Try to change your Main color in Theme Options > Color Scheme.

    Regards

    #179340 Copied In reply to: Product Bundle Plugin Crashes site
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 14:11

    You can change size-guide.png image (xstore/images).

    Regards

    #179337 Copied In reply to: size chart button
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 14:05

    Hello,

    Could you please provide some screenshots of this problem to help me understand more?

    Regards

    #179335 Copied In reply to: Shop header layout problem
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 14:00

    Hello,

    Could you provide link to your site and temporary wp-admin access in Private Content?

    Regards

    #179334 Copied In reply to: Product video display layout not working correctly on first play
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 13:41

    Hello,

    Thanks for the topic. Hope you are having a nice day.
    Please describe your question with more details for better understanding.

    Regards

    #179332 Copied In reply to: Link tab product
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 13:34

    Oh I see, to solve the problem with video, please add this code in Custom css:

    .single-product .product-images-slider .owl-controls .owl-buttons div {
	height: 70%;
	top: 15%;
}

    Regards

    #179331 Copied In reply to: Product vídeo
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 13:17

    Hello,

    Please provide screenshot of the problem to better understanding.
    Could you provide wp-admin access in Private Content?

    Regards

    #179330 Copied In reply to: Problem when translating woocommerce shopping cart
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 13:15

    Hello,

    Please try to synchronize translation and then check.
    If it won’t help, please provide me screenshot of the problem and wp-admin + FTP access in Private Content.

    Regards

    #179329 Copied In reply to: Translate order total
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 11:32

    What exactly do you mean? Simply temporarily deactivate 3rd party plugins and then check if problem solved, then activate plugins back.

    Regards

    #179322 Copied In reply to: Product vídeo
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 11:31

    Please check Look Book page now.

    Regards

    #179321 Copied In reply to: Adding Demo Pages
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 11:23

    Hello,

    Please try to activate theme now.
    Note that you may use the 1 license for the 1 dev domain and 1 live domain. To activate theme on new site you need to deactivate it (via Theme Options) on old site. Please keep in mind that you can use our theme license for 1 end product only.

    Regards

    #179320 Copied In reply to: Activation limit exceeded
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 11:14

    Hello,

    I am glad that you sorted out.

    Regards

    #179316 Copied In reply to: Bank Details showing up 3 times on thank you order page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 11:11

    Hello,

    Import of the page should work fine. I’ve checked it on my test site, so please check one more time your pages or provide wp-admin access in Private Content so I could create the page for you.

    Regards

    #179314 Copied In reply to: Adding Demo Pages
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 11:04

    Means plugins that are not included in the theme package are not in the list of required plugins https://www.8theme.com/demo/docs/woopress/#!/external_plugins

    Regards

    #179310 Copied In reply to: Product vídeo
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 11:02

    Hello,

    Please read documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    You need to translate only the necessary strings, visible on the frontend.
    There you may find all available translation files
    https://github.com/OlgaBarlow/Translation-of-Xstore-theme/tree/master/Xstore

    Regards

    #179309 Copied In reply to: Translate theme into Spanish
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 10:57

    Hello,

    You’re welcome!
    1. Likely it is cache. Try to clear it. http://prntscr.com/hjati4
    2. You need to set IDs of needed products in [8THEME] Products Settings and select “Order by” http://prntscr.com/hjautk
    3. Go to Products > Categories > edit category > add image in Description area.

    Regards

    #179306 Copied In reply to: Image width, FAQ font style.
  • 1 2 3 … 2,005 2,006 2,007 … 2,271 2,272 2,273
    Viewing 60,180 results - 60,151 through 60,180 (of 68,187 total)
Viewing 30 posts - 60,151 through 60,180 (of 68,187 total)
1 2 3 … 2,005 2,006 2,007 … 2,271 2,272 2,273

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