Hello,

Try to re-upload slider files https://www.8theme.com/download-plugins/ via FTP or provide us wp-admin and FTP access in Private Content.

Regards

Hello,

I’ve checked your account information and saw that your code is not associated with buyer http://prntscr.com/hpmbgj. Please contact Envato support (with your purchase code) to get the buyer.

Regards

Hello,

Is it strange, I can’t recreate the problem on our test site. Please try to disable all 3-rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins) and then check.
Also, update theme to latest version.

Regards

Hello,

Please, provide us with temporary admin panel access. Did you test your site with official WC theme Storefront and everything works fine?

Regards

Hello,

You may use Loco Translate plugin to change the string in English translation to what you need.

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Hello,

I am glad that you sorted out.

Regards

Hello,

Video Background doesn’t work on mobiles, tablets because of this is a predefined behavior of mobile browsers to prevent fast battery discharge on mobile devices. You can set screenshot of your video as Background Image, it will be shown instead of video on small screens.

Regards

Hello,

Seems we have a css code that disables the icon, it will be fixed in next theme update, as a temporary solution you may add this code in custom.css of parent theme or in style.css file of child theme:

.single-product .yith-wcwl-add-button > a i {
    display: inline-block;
}

after update you may remove this custom code.
I’ve tried to change the text and seems it works fine http://prntscr.com/hpgboa > http://prntscr.com/hpgbrj

Regards

Hello,

Ok. What exactly problem do you face with upload? Did you try to upload theme via FTP?
We need your wp-admin and FTP access to be able to help your upload theme, so please provide credentials in Private Content.

Regards

Thank you for letting us know.
Feel free to ask if you have any other questions.

Regards

Hello,

Please describe the problem with more details.

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Hello,

Please try to activate theme now.

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Do you use CDN or Cloudflare?
Seems Chrome and FF browsers block some scripts of Cloudflare. Sarafi does not do this and your site looks fine http://prntscr.com/hp3jc5
Contact Cloudflare support to fix the problem.

Regards

Yes, because of item design was changed from “Basic grid: Default” to “art.ryzdev portfolio”, so you need to customize item design https://wpbakery.com/video-academy/grid-builder-item-templates/

Regards

You’re welcome!

Regards