Forum Replies Created

Viewing 30 posts - 59,431 through 59,460 (of 68,231 total)
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  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 08:23

    Hello,

    My pleasure 🙂
    Have a nice day.

    Regards

    #181676 Copied In reply to: Content wider than screen
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 08:22

    Hello,

    You’re welcome!
    I’m glad that problem was solved.

    Regards

    #181675 Copied In reply to: Wrong product shows up in search results
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 08:20

    Hello,

    To disable sidebar on page, go to Edit page > Page Layout > Sidebar Position > Without Sidebar.

    Regards

    #181674 Copied In reply to: Remove currency and language from main menu
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 08:17

    Hello,

    I hope you are well today and thank you for your topic.
    Please check if disabled “Just Catalog” in Theme Options > Shop.
    Also, provide temporary wp-admin access in Private Content.

    Regards

    #181672 Copied In reply to: Add To Cart not visible with Royal Theme
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 16:24

    You’re welcome!
    Please describe the problem in details.

    Regards

    #181637 Copied In reply to: Problems after the last WPML upgrade
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 16:16

    Hello,

    We do not have this problem on our test site with latest theme version installed.
    So try to disable all 3-rd party plugins > clear cache > check if the problem solved.

    Regards

    #181636 Copied In reply to: Price – Product variations
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 16:06

    Hello @PPadmin

    You may try to set such delay via custom css code, for example, try to add this code in Theme Options > Styling > Custom css:

    .nav-sublist-dropdown {
    display:block !important;
    visibility:hidden;
    opacity:0;
    transition:all .5s ease;
}
.menu-wrapper .menu > li:hover .nav-sublist-dropdown {
    visibility:visible;
    opacity:1;
}
.menu-wrapper .menu > li:hover .nav-sublist-dropdown > * {
    opacity:1;
}
.nav-sublist-dropdown > * {
    opacity:0;
    transition:all .5s ease;
}

    At this moment we don’t have the option to open the menu by click for the desktop version but I sent this request to our developers and maybe we’ll add this in one of the next updates.

    Regards

    #181634 Copied In reply to: Mega Menu
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 15:56

    You’re welcome!
    Loco Translate > Themes > Legenda > German.
    Also, your theme translation files placed in themes/legenda/languages/de_DE.po folder http://prntscr.com/hz0ycr but to prevent loosing translation after theme updated it would be better to place your de_DE.po, de_DE.mo files in /wp-content/languages/themes/ folder as legenda-de_DE.po and legenda-de_DE.po files.

    Regards

    #181632 Copied In reply to: Theme Update (Urgent)
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 15:01

    Hello,

    Do you have this problem only with our theme or even when a default WC theme – Storefront activated on your site?
    You use a lot of different plugins, try to disable all 3-rd party plugins > clear cache and check site one more time.
    Also, you may see this as result of testing your site http://prntscr.com/hz0357, so check your robots.txt file (these articles can be useful https://www.ostraining.com/blog/general/google-mobile-robots/ https://mor10.com/robots-txt-might-be-ruining-your-mobile-friendly-ranking-with-google/ ).

    Regards

    #181630 Copied In reply to: Content wider than screen
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 14:51

    My pleasure 🙂

    Regards

    #181629 Copied In reply to: Failed to load admin-ajax.php: the server responded with a status of 400
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 14:34

    Hello,

    This problem occurred because of large number of menu items. Yes, it will be fixed in next theme update.

    Regards

    #181624 Copied In reply to: Cannot add or remove menu menu items
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 13:57

    Hello,

    2018/01/11 10:05:17 [error] 1007#1007: *1 FastCGI sent in stderr: “PHP message: PHP Warning: sprintf(): Too few arguments in /www/bigproject1_860/public/wp-content/plugins/yith-woocommerce-wishlist/includes/class.yith-wcwl-admin-init.php on line 1053” while reading response header from upstream, client: 62.38.110.96, server: bigproject1.kinsta.com, request: “POST /wp-admin/admin-ajax.php HTTP/1.0”, upstream: “fastcgi://unix:/var/run/php7-fpm-bigproject1.sock:”, host: “bigproject1.kinsta.com”, referrer: “https://bigproject1.kinsta.com/wp-admin/”

    – this doen’t not relate to theme, as you may see in text of the error, it relates to plugin file.

    New products do not appear in the websites main page https://bigproject1.kinsta.com/ (ΝΕΑ ΠΡΟΙΟΝΤΑ -tab)

    – in settings of your Products element – http://prntscr.com/hyz246 We have the problem with this type, and it doesn’t relate to the error that you provided. This problem will be fixed in next theme update. Sorry for the inconvenience.

    Caching plugins of our host (Kinsta) conflict.

    – please describe this problem in more details.

    Regards

    #181619 Copied In reply to: PHP Warning: sprintf():
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 13:32

    Hello,

    1.
    .header .wpml-ls-statics-shortcode_actions .wpml-ls-current-language a {pointer-events: none;}
    2. 

    .mobile-nav #lang_sel_list .wpml-ls-current-language a {
    color: white !important;
    pointer-events: none;
}

    About changes, it would be better to contact the plugin support. If previous code does not work after the update, it means that some classes were changed. Please change old css code to new.

    Regards

    #181608 Copied In reply to: Problems after the last WPML upgrade
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 13:19

    Dear Nico313,

    You’re welcome!
    Please, clear cache.

    Regards

    #181605 Copied In reply to: Failed to load admin-ajax.php: the server responded with a status of 400
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 13:17

    Hello,

    .single-product-page .product-info .tagged_as,.single-product-page .product-info h4 {
    display: none !important;
}

    Regards

    #181604 Copied In reply to: How to hide tags ?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 13:12

    In the style.css file via FTP I see this code http://prntscr.com/hyyfhd but on your site via inspector, you may see http://prntscr.com/hyyfrh, so it looks like cache effect. Do you have any server cache?
    Also, in this case, you may add css code in Custom css for page field https://prnt.sc/hyyi6a

    Regards

    #181603 Copied In reply to: Child Theme doesn't get CSS changes
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 11:57

    Hello,

    Please describe changes that you lose after theme update in details.

    Regards

    #181597 Copied In reply to: Updating the theme
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 11:53

    I can’t check slider settings http://prntscr.com/hyxfl0 please change accesses or role for this user.

    Regards

    #181594 Copied In reply to: Revolution slider button link
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 11:49

    Hello,

    Do you use latest version of wishlist plugin? What version of woocommerce do you use?
    Where you get these errors and could you provide a screenshot of it?
    Could you please provide temporary wp-admin access in Private Content?

    Regards

    #181593 Copied In reply to: PHP Warning: sprintf():
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 11:43

    Hello,

    I hope you are well today and thank you for your question.
    Could you please provide temporary wp-admin access in Private Content?

    Regards

    #181589 Copied In reply to: Revolution slider button link
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 11:36

    Hello @Nico313,

    We’ve sent etheme.js and etheme.min.js files to your registration email. Please replace these files in legenda/js folder via FTP.

    Regards

    #181586 Copied In reply to: Failed to load admin-ajax.php: the server responded with a status of 400
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 11:34

    The code works fine, but you changed banners, so the code also needs to be changed, for example, http://prntscr.com/hyx7ku please try to do this.

    Regards

    #181585 Copied In reply to: Child Theme doesn't get CSS changes
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 11:30

    Please delete code that you added. I’ve added custom css code in Custom css for checkout page http://prntscr.com/hyx61m so clear cache and check the page now.

    Regards

    #181584 Copied In reply to: Layout Glitches – Checkout
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 10:56

    Hello,

    We’re glad to hear that your issue was solved.
    Have a nice day!

    Regards

    #181578 Copied In reply to: Remove product from cart not working
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 10:49

    Dear Hilarygai,

    Also, make sure that “Mobile menu” marked in Appearance > Menu > Menu Settings > Display location http://prntscr.com/hywmwt.
    Let us know if you need any further assistance.

    Regards

    #181576 Copied In reply to: mobile menu is none
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 10:39

    On your home page you have 2 banners, to change align of text on this one http://prntscr.com/hywfyb was added extra class http://prntscr.com/hywgah
    To change the position of text block, you may use, for example, this code http://prntscr.com/hywhax

    .banner-inner {
    margin-top: 7%;
}

    (add this in style.css of child theme and do not forget to clear browser cache before checking result).

    Regards

    #181575 Copied In reply to: Child Theme doesn't get CSS changes
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 10:12

    Looks like it was browser cache, I’ve cleared it and the code from style.css file of child theme works fine https://prnt.sc/hyw593

    Regards

    #181573 Copied In reply to: Can't show menu on the right in transparent header
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 10:08

    I do not see the banner on your Home page, please provide me link to page with this banner.
    Also, I can’t login to your Dashboard, check credentials and please provide correct one.

    Regards

    #181572 Copied In reply to: Child Theme doesn't get CSS changes
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 10:03

    Hello,

    Please try to add this custom css code in style.css file of child theme:

    #billing_company_field, #shipping_company_field {
    clear:both;
}
.woocommerce-checkout-review-order-table .order-total .includes_tax {
    display:block;
}

    Regards

    #181570 Copied In reply to: Layout Glitches – Checkout
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 09:55

    Unfortunately, I can’t login to your wp-admin. Please check credentials, and make sure that the child theme activated in your site, because of I can see the custom code in style.css file of child theme bat the code is not visible on your site (checked via inspector tools). If you use a cache plugin, please clear the cache also.

    Regards

    #181569 Copied In reply to: Can't show menu on the right in transparent header
  • 1 2 3 … 1,981 1,982 1,983 … 2,273 2,274 2,275
    Viewing 59,460 results - 59,431 through 59,460 (of 68,231 total)
Viewing 30 posts - 59,431 through 59,460 (of 68,231 total)
1 2 3 … 1,981 1,982 1,983 … 2,273 2,274 2,275

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