Fatal error during installation - by danieltmjr

This topic has 6 replies, 3 voices, and was last updated 6 years, 2 months ago ago by Olga Barlow

  • Avatar: danieltmjr
    danieltmjr
    Participant
    January 9, 2018 at 20:58

    Hi, At the end of the installation this error appeared:
    Fatal error: Call to undefined function vc_build_link() in /home/artigosescolares/public_html/wp-content/themes/xstore/framework/shortcodes/banner.php on line 67

    Does anyone know how to fix it?

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 10, 2018 at 08:33

    Hello,

    I hope you are well today and thank you for your question.

    “Fatal error: Call to undefined function vc_build_link() ” appears in a case when Visual Composer plugin was not installed, but home page code has VC element banner. Please, install and activate Visual Composer plugin. If you did not install it in auto mode then use manual installation, plugin archives you can find here https://www.8theme.com/download-plugins/

    Let us know if you need any further assistance.

    Regards

    Avatar: danieltmjr
    danieltmjr
    Participant
    January 10, 2018 at 13:35

    Hi, thanks for the reply, I used the manual mode suggested by you at this link vhttps: //www.8theme.com/download-plugins/ and I received this message when adding the plugin.

    Unpacking package …

    Could not copy file. js_composer / locale / js_composer-ja.po

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 10, 2018 at 13:39

    Hello,

    Try to upload the plugin via FTP by uploading and extracting the plugin zip files into wp-content/plugins folder or provide us with your wp-admin and FTP access in Private Content.

    Regards

    Avatar: danieltmjr
    danieltmjr
    Participant
    January 10, 2018 at 14:24

    Thank you, everything went well now. I discovered that I did not have enough space to add the plugin.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 10, 2018 at 14:25

    Hello,

    You are welcome!

    Regards

  • Viewing 6 results - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.