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Viewing 30 posts - 59,371 through 59,400 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 11:30

    Hello,

    The expert who is working on your issue is currently in Ukraine.

    I am glad that you solved SSL problem.

    I’ve sent files one more time. Please check. Do not forget to clear cache after re-uploading these files.

    About checkout problem, to prevent misunderstanding, please provide the problem in details and give us a screenshot.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 11:01

    Hello,

    You’re welcome!
    FTP directory is empty http://prntscr.com/hzdvg9 please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 10:57

    Hello,

    Take our apologies for this inconvenience. Our developers are working on this problem and I think we’ll release the new update once solve the problem. I’ll inform you once we get the solution for this.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 10:56

    Hello,

    Custom css code you may add via Theme Options or custom.css file of parent theme or style.css file of a child theme. Also, you can add css code in Custom css for page http://prntscr.com/hzdnwe
    To include JS you need to create etheme-child.js file in your child theme –

    jQuery(document).ready(function() {
    	your js code
    });

    to check for what page to use this code you may add one more checking for needed page by page individual class http://prntscr.com/hzdqc8 with page id or if it is home page or any page that has not a copy you can also check like this http://prntscr.com/hzdqxd ( for example,
    if ($('body').hasClass('home')) { your js code }
    )

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 10:19

    Hello,

    1. Please clear cache and check one more time http://prntscr.com/hzdb5p
    2. The child theme activated on your site?
    If yes, please provide temporary wp-admin and FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 10:16

    Hello,

    What browser do you use?
    Please provide link to your site and temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 10:13

    Hello,

    Thanks for the topic.

    1. After adding menu element you need to save menu to be able to see all options http://prntscr.com/hzcwz2
    Please describe in details menu structure that you want to create.

    2-3. Main settings for text fonts, you can find in Theme Options > Typography.
    On your screenshot I see elements of footer. I’ve checked your Footers areas in Appearance > Widgets and I would recommend you to create footer using static block to be able to edit elements using Visual Composer https://www.8theme.com/documentation/xstore/support/static-blocks/ https://www.8theme.com/documentation/docs/widgets-custom-widget-areas/ https://prnt.sc/h784gu

    4. You may change font size http://prntscr.com/hzd2rr in this custom css code – http://prntscr.com/hzd2dl

    I want the font size of the side bar as well to be more small than the regular font size of the content.

    –

    .blog .sidebar {
        font-size: 14px;
    }

    Also, the category of the side bar is capitalized. I just want to have no text transformation.

    –

    .blog .widget_categories ul li a {
        text-transform: none;
    }

    5. Go to Theme Options > General > Breadcrumbs > Breadcrumbs Style > Align center or you may change Breadcrumbs Style only for the blog page in [8theme] Layout options > http://prntscr.com/hzd97u
    Blog layout you may change in Theme Options > Blog & Portfolio > Blog Layout.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 09:41

    Hello,

    Thank you for purchasing our theme.
    1. Please delete this css code from Theme Options > Styling > Custom css https://prnt.sc/hzctyu
    2. Copy content-single-product.php file into child theme and make the following changes http://prntscr.com/hy20dj
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 09:35

    Oh I see, please use this code:

    .header .wpml-ls-legacy-list-horizontal a span:hover, .mobile-nav #lang_sel_list .wpml-ls-current-language a:hover {
        color:  white;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 09:20

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 09:19

    Hello,

    I hope you are well today.

    1.

    .top-bar .links a:hover {
        color: red;
    }

    Also, I see that this is not a link http://prntscr.com/hzcete, so change it to:
    <a href=" your link " style="font-size:.9rem;" >ENVÍO GRATIS COMPRAS MAYORES A $549</a>
    and use:

    .top-bar .textwidget a:hover  {
        color: red;
    }

    but if you want to have the hover effect on text <p> :

    .top-bar .textwidget p:hover  {
        color: red;
    }

    2. Simply add some widgets in Appearance > Widgets > Shop filters.

    3. You may change “Sidebar position for mobile” to Bottom in Theme Options > E-commerce > Products Page Layout
    or:

    .post-type-archive-product .sidebar {
        display: none;
    }

    4. To make this text visible, you need to disable WooCommerce Infinite Scroll and Ajax Pagination plugin.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 08:50

    Hello,

    The banner on our demo is a slider and added using shortcode
    [rev_slider alias=”shop-banner”], if you want to show this banner for a category go to Products > Categories > edit the category and add slider shortcode in the category description http://prntscr.com/hzc9qm.
    Also, if you want to add just banner without any effects when text appears you may use simple image. If you want to add appearing effects etc you may use Revolution slider and use Hero Scene type https://www.themepunch.com/revslider-doc/slider-setup/#slidertype.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 08:41

    Hello,

    I hope you are well today.
    Could you provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 08:38

    Hello,

    Please try to add this code in Theme Options > Styling > Custom css:

    .footer .container, .footer-bottom .container {
        width: 100%;
    }
    .footer-bottom .et-follow-buttons.align-center {
        text-align:  right;
        margin-right: 10%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 08:32

    Hello,

    .single-product .open-video-popup:before {
        color:  white;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 08:29

    Hello,

    Have you sorted out http://prntscr.com/hzc2v5 ?
    Also, do not forget to read our documentation https://www.8theme.com/demo/docs/legenda/#!/registration_page
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 08:27

    Hello,

    I hope you are well today and thank you for your question.
    I’ve checked your site and see the registration page http://prntscr.com/hzc22p
    Have you sorted out?
    Is there anything else I can help you with?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 08:24

    My pleasure 🙂
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 08:23

    Hello,

    My pleasure 🙂
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 08:22

    Hello,

    You’re welcome!
    I’m glad that problem was solved.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 08:20

    Hello,

    To disable sidebar on page, go to Edit page > Page Layout > Sidebar Position > Without Sidebar.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 08:17

    Hello,

    I hope you are well today and thank you for your topic.
    Please check if disabled “Just Catalog” in Theme Options > Shop.
    Also, provide temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 16:24

    You’re welcome!
    Please describe the problem in details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 16:16

    Hello,

    We do not have this problem on our test site with latest theme version installed.
    So try to disable all 3-rd party plugins > clear cache > check if the problem solved.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 16:06

    Hello @PPadmin

    You may try to set such delay via custom css code, for example, try to add this code in Theme Options > Styling > Custom css:

    .nav-sublist-dropdown {
        display:block !important;
        visibility:hidden;
        opacity:0;
        transition:all .5s ease;
    }
    .menu-wrapper .menu > li:hover .nav-sublist-dropdown {
        visibility:visible;
        opacity:1;
    }
    .menu-wrapper .menu > li:hover .nav-sublist-dropdown > * {
        opacity:1;
    }
    .nav-sublist-dropdown > * {
        opacity:0;
        transition:all .5s ease;
    }

    At this moment we don’t have the option to open the menu by click for the desktop version but I sent this request to our developers and maybe we’ll add this in one of the next updates.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 15:56

    You’re welcome!
    Loco Translate > Themes > Legenda > German.
    Also, your theme translation files placed in themes/legenda/languages/de_DE.po folder http://prntscr.com/hz0ycr but to prevent loosing translation after theme updated it would be better to place your de_DE.po, de_DE.mo files in /wp-content/languages/themes/ folder as legenda-de_DE.po and legenda-de_DE.po files.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 15:01

    Hello,

    Do you have this problem only with our theme or even when a default WC theme – Storefront activated on your site?
    You use a lot of different plugins, try to disable all 3-rd party plugins > clear cache and check site one more time.
    Also, you may see this as result of testing your site http://prntscr.com/hz0357, so check your robots.txt file (these articles can be useful https://www.ostraining.com/blog/general/google-mobile-robots/ https://mor10.com/robots-txt-might-be-ruining-your-mobile-friendly-ranking-with-google/ ).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 14:51

    My pleasure 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 14:34

    Hello,

    This problem occurred because of large number of menu items. Yes, it will be fixed in next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 13:57

    Hello,

    2018/01/11 10:05:17 [error] 1007#1007: *1 FastCGI sent in stderr: “PHP message: PHP Warning: sprintf(): Too few arguments in /www/bigproject1_860/public/wp-content/plugins/yith-woocommerce-wishlist/includes/class.yith-wcwl-admin-init.php on line 1053” while reading response header from upstream, client: 62.38.110.96, server: bigproject1.kinsta.com, request: “POST /wp-admin/admin-ajax.php HTTP/1.0”, upstream: “fastcgi://unix:/var/run/php7-fpm-bigproject1.sock:”, host: “bigproject1.kinsta.com”, referrer: “https://bigproject1.kinsta.com/wp-admin/”

    – this doen’t not relate to theme, as you may see in text of the error, it relates to plugin file.

    New products do not appear in the websites main page https://bigproject1.kinsta.com/ (ΝΕΑ ΠΡΟΙΟΝΤΑ -tab)

    – in settings of your Products element – http://prntscr.com/hyz246 We have the problem with this type, and it doesn’t relate to the error that you provided. This problem will be fixed in next theme update. Sorry for the inconvenience.

    Caching plugins of our host (Kinsta) conflict.

    – please describe this problem in more details.

    Regards

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Viewing 30 posts - 59,371 through 59,400 (of 68,187 total)
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