Hello,
We’ve sent widgets.php file to your registration email.
You need to replace this file in royal/framework/ folder and wait for 2 hours when instagram cache will be updated.
Regards
Hello,
We’ve sent widgets.php file to your registration email.
You need to replace this file in royal/framework/ folder and wait for 2 hours when instagram cache will be updated.
Regards
Hello,
We’ve sent etheme.js and etheme.min.js files to your registration email. Please replace these files in legenda/js folder via FTP. Also, disable Screets Live Chat plugin. Then clear cache and check if your problem solved.
Regards
Hello,
1. Please see screenshot http://prntscr.com/i0mq6l
2. The menu you may edit in Appearance > Menus. Read more https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/
3. You need to uncheck this option http://prntscr.com/i0msbm in row settings and add padding top and bottom in row settings > Design Options.
4. Appearance > Widgets > After the products.
Regards
Dear @M
Done. Please check.
Regards
Hello,
1. We did not test https://www.tawk.to with our theme.
If you want to get more detailed information about Screets it would be better to contact plugin author.
2. Please add this code in style.css file of child theme or in Theme Options > Custom css:
.single-product .header .menu-social-icons li {
margin-bottom: 0px;
}
3.
.single-product .tab-content-inner li {
list-style: initial;
margin-left: 15px;
}
Regards
Hello,
Try to disable Ajax “Add to Cart” option in Theme Options > Single Product Page and check the site after that.
Regards
Hello,
1. I’ve checked your page content and see that you already have a custom class for needed row http://prntscr.com/i0ma6d in this case you may add this code in style.css file of child theme or in custom css for page:
@media only screen and (max-width: 480px) {
.no_padding {margin-bottom: 0 !important;}
}
Please try to do it. Of course, you may change the custom class name in page editor and in code.
2. Please provide FTP access in Private Content.
Thanks in advance.
Regards
Hello, @lcanul
We’ve sent wp-instagram-widget.php file to your registration email.
You need to replace this file in lifestyle/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.
Sorry for the inconvenience.
Regards
Hello, @EugeneKey
Great. Have a nice day.
Regards
Hello,
Thanks for the topic.
What browser do you use? Do you face the problem on mobile? Please describe the problem in more details.
Thanks in advance.
Regards
I’ve synchronized translation files via Loco Translate plugin http://prntscr.com/i0lvzt Please check translation now http://prntscr.com/i0lw4d You need to delete .po, .mo translation files from themes/xstore/languages folder, and xstore folder from languages/themes. Correct translation files are xstore-it_IT.po and xstore-it_IT.mo, that you already have in languages/themes folder.
Regards
Hello,
Did you try to disable all 3rd party plugins and re-save Permalinks?
Please also provide FTP access in Private Content.
Regards
Hello,
To create product categories go to Dashboard > Products > Categories
https://docs.woocommerce.com/document/managing-product-taxonomies/#section-1
Let us know if you need any further assistance.
Thanks in advance.
Regards
Hello,
Unfortunately, I can’t login your wp-admin dashboard. If your problem is not solved, please check credential and provide correct one so we could to check the problem deeply.
Thanks in advance.
Regards
Hello, @WUNDERJUNGE, @evgen-20
Please check email.
You need to replace wp-instagram-widget.php file in xstore/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.
Regards
Hello, @aishazg02
FTP directory is empty http://prntscr.com/i0lkws
We’ve sent wp-instagram-widget.php file to your registration emails.
You need to replace this file in xstore/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.
Regards
Hello,
You can activate Visual Composer (WPBakery Page Builder) only in case you bought individual plugin license, in this case, it would be better to contact the plugin author about the problem with activation. If you use plugin as part of our theme you don’t need activation. Read more here -https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/
Regards
Hello,
We’ve sent wp-instagram-widget.php file to your registration emails.
You need to replace this file in xstore/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.
Regards
Dear Nebcreative,
Great. Have a nice day.
Regards
Hello, @Crogers, @irinakk
Please check email.
Regards
Hello,
Sorry for the delay due to the weekends.
Is your problem solved? If not please provide also password to your wp-admin panel, so I could check the problem.
Regards
Hello,
Thanks for the topic. On your site enabled maintenance mode, so I can’t check the slider. Could you provide temporary wp-admin access in Private Content?
Regards
Hello,
1. I will pass your request to our developers, but I can’t give any guarantee.
2. Please change the previous code, to:
.search.search-results .sidebar, .search.search-no-results .sidebar {
display: none;
}
.search.search-results .content, .search.search-no-results .content{
left: 0;
width: 100%;
}
Regards
Hello,
Thanks for the topic.
We don’t have the option to show secondary menu in the fixed header, and this requests additional customization in js, php files and css, which is beyond our basic support scope. We can give only tips.
To include JS you need to create etheme-child.js file in your child theme, then add this code –
jQuery(document).ready(function($) {
if ( $( 'body' ).hasClass( 'et-fixed-disable' ) ) return;
if ( $( 'body' ).hasClass( 'et-vertical-fixed' ) && $(window).width() > 992 ) return;
var header = $('.header-wrapper'),
secondaryMenu = header.find('.secondary-menu-wrapper').html();
$('.fixed-header .menu-wrapper').before('<div class="secondary-menu-wrapper">'+secondaryMenu+'</div>');
});
Also, use this code in function.php file of your child theme https://prnt.sc/gfb65z:
wp_enqueue_script('child-theme', get_stylesheet_directory_uri().'/etheme-child.js',array('etheme'),false,true);
+
add this code in Theme Options > Styling > Custom css:
.fixed-header .secondary-menu-wrapper {
display: block;
}
Regards
Hello,
Thank you very much for such good thoughts! We deeply appreciate it!
Have a good day! 🙂
Regards
You’re welcome!
Have a nice day.
Regards
Dear Nebcreative,
It is strange. I’ve sent it one more time. Please check.
Regards
We’ve sent wp-instagram-widget.php file to your registration email.
You need to replace this file in lifestyle/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.
Regards
You’re welcome!
Regards
You’re welcome!
Have a nice day.
Regards