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Wrong product shows up in search results

This topic has 4 replies, 2 voices, and was last updated 6 years, 3 months ago ago by Rose Tyler

  • Avatar: xoxfxjx
    forbesindustries
    Participant
    January 10, 2018 at 18:39

    I can’t figure out why this product won’t show up in the search results. If you go to https://www.forbesindustries.com and search for “5783” it returns a different product (the 5873). I am positive that the 5783 is in the database and I even added the SKU 5783 to the product’s tags. I have the Relevanssi search plugin installed to help improve the product search on my site but it still returns the wrong product. Please help!

    #181532 Copied Theme version: 3.1 WooCommerce version: 3.2.0
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 11, 2018 at 08:42

    Hello,

    I’ve tried to search “5783” product via search form in header and do not see the problem.
    Please describe how I can recreate the problem and provide temporary wp-admin access in Private Content.

    Regards

    #181545 Copied
    Avatar: xoxfxjx
    forbesindustries
    Participant
    January 11, 2018 at 17:27

    The problem was fixed. There was an errant redirect causing the issue, because I’m dumb.

    Thanks for looking into it!

    #181647 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 08:22

    Hello,

    You’re welcome!
    I’m glad that problem was solved.

    Regards

    #181675 Copied

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