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Home Page gap at top - by Su Flo - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 6 years, 3 months ago ago by Rose Tyler

  • Avatar: Su Flo
    Su Flo
    Participant
    January 12, 2018 at 09:47

    Dear Xstore,

    We have a problem with the opening home page screen upon loading. There seems to be a big gap at the top. Could you please advise. Details in private content.

    Kind Regards, Su.

    Please, contact administrator
    for this information.
    #181694 Copied
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 10:16

    Hello,

    What browser do you use?
    Please provide link to your site and temporary wp-admin access in Private Content.

    Regards

    #181697 Copied
    Avatar: Su Flo
    Su Flo
    Participant
    January 12, 2018 at 11:31

    Hi Rose,

    We use Google Chrome.

    Credentials are in the PC for you.

    Kind Regards, Su.

    Please, contact administrator
    for this information.
    #181711 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 12, 2018 at 11:41

    I’ve checked your Home page few times in different browsers but can’t re-create the problem.
    Try to clear browser cache and then check the page loading.

    Regards

    #181714 Copied
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