Newsletter Popup background image - by BWA2

This topic has 10 replies, 3 voices, and was last updated 6 years, 2 months ago ago by Riffaz

  • Avatar: BWA2
    BWA2
    Participant
    January 18, 2018 at 08:32

    Hi,
    How can I change the background image of the newsletter popup for our site:
    http://food.bangkokwebagency.co.th/
    Click on “Newsletter” in the top bar to open the popup.
    It has some background image that refers to https://www.8theme.com/demo/xstore/electronics/wp-content/uploads/sites/22/2016/11/newsletter-bg.jpg

    Can we change the image?

    Thank you.

    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2018 at 10:18

    Hello,

    Go to Theme Options > E-commerce > Promo Popup > Popup background.

    Regards

    Avatar: BWA2
    BWA2
    Participant
    January 18, 2018 at 10:33

    Thanks a lot! Found it.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2018 at 10:42

    My pleasure.
    Let us know if you need any further assistance.

    Regards

    Avatar: BWA2
    BWA2
    Participant
    January 24, 2018 at 08:00

    Hi,
    It seems that the newsletter signup popup is not responsive. Is there a way to make it responsive?
    Thank you.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 10:49

    Hello,

    You may create popup content using VC via Static block, then go to Theme Options > E-Commerce > Promo Popup and use see shortcode to add your static block [block id="4632"] where id is your static block id http://xstore.helpscoutdocs.com/article/47-static-blocks
    Let us know if you need any further assistance.

    Regards

    Avatar: BWA2
    BWA2
    Participant
    January 24, 2018 at 11:12

    Hi,

    Thanks for your reply. I know how to create the popup – you already explained to me last time kindly 🙂
    However, what I was asking was why our popup is not responsive (see screenshot: https://snag.gy/kLIgKx.jpg)

    Thank you.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2018 at 16:29

    Hello,

    Looks like there is a bug, we will fix this in next theme update. Please try to add this code in custom css, as a temporary solution:

    @media only screen and (max-width: 768px) {
        #etheme-popup-holder {
            max-width:  100%;
        }
        #etheme-popup-holder .et-popup-overlay {
            display:  none;
        }
    }

    Regards

    Avatar: BWA2
    BWA2
    Participant
    January 25, 2018 at 03:04

    Thanks a lot. This temporary solution works well! Your support is really awesome!

    Avatar: riffazstarr
    Riffaz
    Member
    January 25, 2018 at 05:18

    you are welcome.
    do not hesitate to ask if you have any questions (in new post/topic)

    – Regards

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