Hello maloneweb,

Thank you for contacting us and for using XStore.

We have identified that the issue you are experiencing was triggered by a recent update to the Elementor plugin. To resolve this, we kindly ask you to apply the patch we have provided. Detailed instructions on how to use the XStore patcher can be found here: https://www.8theme.com/documentation/docs/how-to-use-xstore-patcher/

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello gurhan,

We would like to inform you that the two themes you are inquiring about, XStore and Royal, are quite distinct from each other. XStore offers a significantly broader range of settings and capabilities. If you currently own the Royal theme, it is not mandatory for you to switch themes. However, should you choose to continue using Royal, you can find all available settings for the header within the theme options.

Best Regards,
8Theme’s Team

Hello Furqan Zafar,

Thank you for reaching out to us with your request.

You can Edit category > Add content to “Description after content” area.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello IT Manager,

Thank you for reaching out to us and bringing this issue to our attention.

This issue is independent of the theme, it comes from the Elementor plugin https://prnt.sc/nQFdBub9lGRf We would recommend you contact their support https://wordpress.org/support/plugin/elementor/
Or disable debug to temporarily hide texts of warnings https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/

Best regards,
The 8Theme Team

Hello Ecobees Developer,

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
The 8Theme Team

Hello Chandru,

Thank you for reaching out to us with your concern.

Please read this topic https://www.8theme.com/topic/adding-tracking-details-to-email-builder-template-hook-not-pulling-through/

Best Regards,
8Theme’s Team

Dear Muhammad,

We hope this message finds you well. To facilitate a better understanding, we kindly request that you record videos. Your cooperation is greatly appreciated.

Best regards,
8Theme’s Team

Hello,

Thank you for reaching out and bringing this issue to our attention.

We’ve checked your site and all works fine, here is a video – https://gyazo.com/c4869b3e7828a1cbd304e8190973538f

Best Regards,
8Theme’s Team

Hello Alzain,

We appreciate your prompt response.

Please download Revolution-sliders-from-XStore-Demos.zip from this page – https://www.8theme.com/downloads/ > unzip archive > find slider archive inside demo version folder, and Import it on your site via Slider Revolution > Manual import > https://gyazo.com/7b10d51ca07bd22446b2216281506854

Best Regards,
8Theme’s Team

Hello shopsangam,

We appreciate your prompt response.

Your products are variable, showing “Select options” is normal behavior, as selecting variations is necessary before adding variable products to the cart.

Best Regards,
8Theme’s Team

Hello chrisbond,

Thank you for reaching out to us.

We kindly request that you navigate to Elementor > Settings > Features > Flexbox Container > change the value to “Active”, and try to import prebuild templates after that.

https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

Best Regards,
8Theme’s Team

Hello cocofu,

Answered by email at your request.

Kind Regards,
8theme team

Hello CMYKgroup,

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
The 8Theme Team

Hello anli75,

Thank you for reaching out to us with your concern.

To assist you more effectively, could you kindly provide us with a video recording that demonstrates the issue you are encountering? Additionally, please provide temporary wp-admin access credentials. This will enable us to better understand and resolve the problem.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

Hello,

Thank you for contacting us and for using XStore.

We have identified that the issue you are experiencing was triggered by a recent update to the Elementor plugin. To resolve this, we kindly ask you to apply the patch we have provided. Detailed instructions on how to use the XStore patcher can be found here: https://www.8theme.com/documentation/docs/how-to-use-xstore-patcher/

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team