Hello cocofu,

Answered by email at your request.

Kind Regards,
8theme team

Hello CMYKgroup,

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
The 8Theme Team

Hello anli75,

Thank you for reaching out to us with your concern.

To assist you more effectively, could you kindly provide us with a video recording that demonstrates the issue you are encountering? Additionally, please provide temporary wp-admin access credentials. This will enable us to better understand and resolve the problem.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

Hello,

Thank you for contacting us and for using XStore.

We have identified that the issue you are experiencing was triggered by a recent update to the Elementor plugin. To resolve this, we kindly ask you to apply the patch we have provided. Detailed instructions on how to use the XStore patcher can be found here: https://www.8theme.com/documentation/docs/how-to-use-xstore-patcher/

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello Anas,

Thank you for your understanding and cooperation.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello khurram virk,

“we have added the button on single product page through builder” – please provide screenshots.

Best Regards,
8Theme’s Team

Hello parasite,

Thank you for letting us know.

Best Regards,
8Theme’s Team

Hello,

Thank you for contacting us and for using XStore.

We have identified that the issue you are experiencing was triggered by a recent update to the Elementor plugin. To resolve this, we kindly ask you to apply the patch we have provided. Detailed instructions on how to use the XStore patcher can be found here: https://www.8theme.com/documentation/docs/how-to-use-xstore-patcher/

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello gurhan,

Thank you for reaching out to us.

We would like to inform you that the header in your example was specifically designed for the XStore theme, rather than the Royal theme.

Best Regards,
8Theme’s Team

Hello CMYKgroup,

Thank you for contacting us and for using XStore.

We have identified that the issue you are experiencing was triggered by a recent update to the Elementor plugin. To resolve this, we kindly ask you to apply the patch we have provided. Detailed instructions on how to use the XStore patcher can be found here: https://www.8theme.com/documentation/docs/how-to-use-xstore-patcher/

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello cocofu,

Private Content

Kind Regards,
8theme team

Hello Sam,

Thank you for reaching out to us with your request. We understand that you would like to set Roboto as the default font across all details on your current website. We are more than happy to assist you with this:
– XStore > Theme Options > Typography
– Elementor settings https://prnt.sc/OcMOczdahOhU
– settings of every Elementor element, for example – https://prnt.sc/n1rCYWYIMkUq

Best Regards,
8Theme’s Team

Hello Gbp,

Thank you for reaching out to us with your query regarding the text in the mobile menu of your website.

Upon reviewing your site, we have noticed that the text has already been updated. We recommend clearing your browser’s cache to view the changes.
https://gyazo.com/c95c52986ba3f0112061c7ed1d7e6925

Should you require further assistance or have any more questions, please feel free to reach out.

Best Regards,
8Theme’s Team

Hello MehdiB,

Please read this article – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

Best Regards,
8Theme’s Team

Hello JS7319,

Thank you for reaching out to us with your query.

We have temporarily disabled the Jetpack plugin on your website as a corrective measure. Should you wish to continue using this plugin, please reach out directly to the plugin’s support team for further assistance.

Best Regards,
8Theme’s Team