Hello,
I hope you are well today and thank you for your question.
Please provide link to one of your product and screenshot for better understanding the desired result.
Thanks in advance.
Regards
Hello,
I hope you are well today and thank you for your question.
Please provide link to one of your product and screenshot for better understanding the desired result.
Thanks in advance.
Regards
Hello,
I’m glad that you sorted out.
Feel free to ask if you have any other questions.
Regards
Hello,
I still can’t connect to FTP https://prnt.sc/ieywlv. Shall we provide our IP address to put it into whitelist on the server?
Regards
Hello,
Please, make sure you have checked all the server requirements before the installation – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
Make sure that your PHP version is no less than 5.3. Go to WooCommerce > System Status and check there.
In case, you are 100% sure that PHP is 5.6 but the problem still persists, please, provide FTP and admin panel access.
Regards
Hello,
I am glad that the problem was solved.
Here you may find Massive Addons changelog – https://codecanyon.net/item/massive-addons-for-visual-composer/14429839 – https://prnt.sc/ieytga when the new version appears on codecanyon, we will be able to update the plugin on our site https://www.8theme.com/download-plugins/
Regards
Hello,
Package php-dom is a virtual package provided by:
php7.1-xml 7.1.3+-3+deb.sury.org~xenial+1
php7.0-xml 7.0.17-3+deb.sury.org~xenial+1
php5.6-xml 5.6.30-9+deb.sury.org~xenial+1
You should explicitly select one to install.
Regards
Hello,
Great. Feel free to ask if you have any other questions.
Regards
Hello,
Please find legenda/framework/js/admin.js file
http://prntscr.com/ieo2e0
and replace with
var delSidebar = '<div class="delete-sidebar">delete</div>';
jQuery('.sidebar-etheme_custom_sidebar').find('.handlediv').before(delSidebar);
jQuery('.delete-sidebar').click(function(){
var confirmIt = confirm('Are you sure?');
if(!confirmIt) return;
var widgetBlock = jQuery(this).closest('.sidebar-etheme_custom_sidebar');
var data = {
'action':'etheme_delete_sidebar',
'etheme_sidebar_name': jQuery(this).parent().find('h2').text()
};
widgetBlock.hide();
jQuery.ajax({
url: ajaxurl,
data: data,
success: function(response){
console.log(response);
widgetBlock.remove();
},
error: function(data) {
alert('Error while deleting sidebar');
widgetBlock.show();
}
});
});
http://prntscr.com/ieo36j
Also, this will be fixed in next theme update.
Regards
You’re welcome!
Regards
You’re welcome!
Have a nice day.
Regards
Hello,
What PHP Memory limit do you have? Try to disable some 3-rd-party plugins that require a lot of memory or increase the memory limit.
Regards
Hello,
Unfortunately, we can’t connect. Please check credentials.
Regards
Hello,
Can you downgrade PHP version to 7.1 because Revolution Slider and Visual Composer does not fully support it and produce errors?
Regards
Hello,
It looks like you updated woocommerce to latest version, but you use old theme version. You need to update theme and all required plugins https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ Then activate “Search by sku” in Theme Options > General > Header Settings.
This requests customization in files:
xstore/woocommerce/content-product.php
http://prntscr.com/ien2ku -> http://prntscr.com/ien3uv
<?php echo '<div class="product-sku">'.$product->get_sku().'</div>'; ?>
xstore/woocommerce/content-product-slider.php
http://prntscr.com/ien5ah
(we recommend making changes in the child theme https://codex.wordpress.org/Child_Themes because you’ll lose all modifications after each theme update)
Regards
You’re welcome!
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
Have a nice day.
Regards
Hello,
Could you please provide temporary wp-admin access in Private Content?
Regards
Hello,
Make sure that you use latest versions of Visual Composer and Massive Addons for Visual Composer plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/
What PHP version do you use?
Regards
Hello,
You may use this custom css code:
.wpb_tour_tabs_wrapper.ui-widget-content, ul.wpb_tabs_nav.ui-widget-header, .ui-tabs-active.ui-state-active, .wpb_tour_tabs_wrapper .wpb_tabs_nav li {
background: transparent;
border: none;
}
Regards
Hello,
You may change height of fixed header using custom css code, for example:
.fixed-header.fixed-enabled .container {
padding-top: 2.5em;
padding-bottom: 2.5em;
}
All avialible options for fixed header you may find in Theme Options > General > Header Settings.
Feel free to ask if you have any other questions.
Regards
Hello,
Ok. Feel free to ask if you have any other questions.
Regards
Hello,
Please add this code in Theme Options > Styling > Custom css or in style.css file of child theme:
.single-product .product-information .products-page-cats {
display: none;
}
“Show product name above the price” option can be activated in Theme Options > E-commerce > Single Product Page.
Also, you may use such screenshot maker as Lightshot and provide screenshot link in Private Content.
Regards
Hello,
1. Unfortunately, we can’t connect. Please check credentials.
2. You may hide some element of breadcrumbs in Theme Options > General > Breadcrumbs and set font size 0px, or simply “Back to previous page” button > Off http://prntscr.com/ielpdk
To disable breadcrumbs on an individual page go to edit page > [8theme] Layout options > Breadcrumbs Style > Disable.
Regards
Hello,
This looks like Massive Addons for WPBakery Page Builder plugin specific issue with PHP version that you use http://prntscr.com/ielcf5, therefore it is harder for us to find the issue and fix it.
Can you downgrade PHP version to 7.1 because Revolution Slider and Visual Composer does not fully support it and produce errors?
Regards
Hello,
Please change your code to this one:
.blog-post .post-info .posted-in {
font-size: 14px;
}
.blog-post .post-info {
font-size: 0;
}
Regards
Hello,
Please provide temporary wp-admin access in Private Content.
Regards
You’re welcome!
Have a nice day.
Regards
You’re welcome!
If you love Legenda and have something nice to say don’t hesitate to tell about this! We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads
Regards
Hello,
This is bit strange, but I’ve reloaded image for “Disney” brand and now you may see the correct image, so please re-upload images for your brands.
Regards
Hello,
Ok. Let us know if you need any further assistance.
Regards
You’re welcome!
Have a nice day.
Regards