Page 1940 – 8theme.com

Forum Replies Created

Viewing 30 posts - 58,171 through 58,200 (of 68,223 total)

← 1 2 3 … 1,939 1,940 1,941 … 2,273 2,274 2,275 →

Rose Tyler

Support staff

February 16, 2018 at 10:09

Hello,

I’ve checked your menu and seems this works fine https://prnt.sc/ifhlmj Is this correct? This one looks different http://prntscr.com/ifhls6 because of “Design” that selected in menu settings http://prntscr.com/ifhmb4 http://prntscr.com/ifhmhc

Regards

#185269 Copied In reply to: Mega Menu for no reason different

Rose Tyler

Support staff

February 16, 2018 at 10:02

Hello,

Do you use latest theme version? You may check theme version in Appearance > Themes > http://prntscr.com/ifhjxg

Regards

#185268 Copied In reply to: Shipping Option Issues

Rose Tyler

Support staff

February 16, 2018 at 09:55

Hello,

Could you please provide temporary wp-admin access in Private Content?

Regards

#185266 Copied In reply to: changing header logo image

Rose Tyler

Support staff

February 16, 2018 at 09:39

Hello,

Oh I see, you use WC 3.3.0 version, but theme version is 3.3 http://prntscr.com/ifh9v6. Soon will be released new theme version, that will be fully compatible with latest woocommerce version (3.3.1 v).
Actually, WC even has withdrawn WooCommerce 3.3.0 update because of conflict with many themes and released 3.3.1 after some time.
Anyway, before any major WooCommerce or WordPress update you need to be sure that your theme supports it and don’t update them if not.

Regards

#185263 Copied In reply to: Look of category page

Rose Tyler

Support staff

February 16, 2018 at 09:33

Hello,

You’re welcome!
Sorry, your question is a bit unclear to me. If you mean share functionality, if yes looks like this not available for Instagram.
Could you please explain in details your query to help me understand more?

Regards

#185261 Copied In reply to: Compare page

Rose Tyler

Support staff

February 16, 2018 at 09:25

Hello,

Please read this article https://woocommerce.wordpress.com/2017/12/11/wc-3-3-image-size-improvements/
Categories style you may change in Theme Options > E-commerce > Categories or using custom css code.

Regards

#185259 Copied In reply to: Category images

Rose Tyler

Support staff

February 16, 2018 at 09:18

Hello,

Could you please provide link to page and temporary wp-admin access so we can take a closer look?

Regards

#185258 Copied In reply to: woo Recent Products

Rose Tyler

Support staff

February 16, 2018 at 09:09

Hello,

You may find the file in classico/framework folder.

Regards

#185257 Copied In reply to: Where can I edit the top bar and the social media links in footer

Rose Tyler

Support staff

February 16, 2018 at 09:07

Hello,

You’re welcome!
Ok.
Have a nice day.

Regards

#185256 Copied In reply to: Classico Child Theme

Rose Tyler

Support staff

February 16, 2018 at 09:06

Hello,

Please see screenshot https://prnt.sc/ifgw0s
If you want to change something else, please provide a screenshot for better understanding.

Regards

#185255 Copied In reply to: Change Parallax Background Image

Rose Tyler

Support staff

February 16, 2018 at 09:02

Hello,

Theme Options > General > Header Settings > Breadcrumbs background.

Regards

#185254 Copied In reply to: Edit 404 page.

Rose Tyler

Support staff

February 16, 2018 at 09:00

Hello,

You updated theme but did not update woocommerce plugin. You need to update woocommerce to 3.3.1 version and also update all others required plugins https://www.8theme.com/download-plugins/ https://www.8theme.com/faq/ (How to update plugins included in theme?).
Feel free to ask if you have any other questions.

Regards

#185253 Copied In reply to: URGENT: products disappeared after updating the theme to 3.6

Rose Tyler

Support staff

February 16, 2018 at 08:56

Hello,

Customize > Woocommerce > Product Catalog > http://prntscr.com/ifgsl0

Regards

#185252 Copied In reply to: Look of category page

Rose Tyler

Support staff

February 16, 2018 at 08:51

Hello, @largstone17

What versions of theme and WC do you use?
Could you please provide temporary wp-admin access in Private Content?

Regards

#185251 Copied In reply to: Product Category Widget

Rose Tyler

Support staff

February 16, 2018 at 08:50

Hello, @largstone17

Do you use default VC element or GMAPS for VC? The last one has API key field http://prntscr.com/czidd2

Regards

#185249 Copied In reply to: Google Maps / API Key

Rose Tyler

Support staff

February 16, 2018 at 08:37

Hello,

Please try to activate theme now.

Regards

#185246 Copied In reply to: You have reached activation number limit.

Rose Tyler

Support staff

February 16, 2018 at 08:36

Hello,

Thanks for the topic.
Could you please provide temporary wp-admin access in Private Content?

Regards

#185245 Copied In reply to: My Instagram Slider doesn't work

Rose Tyler

Support staff

February 16, 2018 at 08:32

Hello,

Theme Options > General > Breadcrumbs > Breadcrumbs background.
Feel free to ask if you have any other questions.

Regards

#185244 Copied In reply to: Need to remove this search bar

Rose Tyler

Support staff

February 15, 2018 at 17:07

Hello, @QDH

Please see screenshot http://prntscr.com/if6ce1
Could you please provide temporary wp-admin access in Private Content?

Regards

#185218 Copied In reply to: Share Icons Menu/Topbar

Rose Tyler

Support staff

February 15, 2018 at 16:39

P.S. Today will be released new theme version 4.19 and the problem should be fixed after the update.

Regards

#185216 Copied In reply to: 8thme products module

Rose Tyler

Support staff

February 15, 2018 at 16:25

Hello,

Now I see the problem on your site. But the problem does not occur on my test installation of latest theme version. I would recommend you to update the theme and all required plugins to latest versions and check if the problem solved.

Regards

#185215 Copied In reply to: Problem with YITH WooCommerce Zoom Magnifier plugin

Rose Tyler

Support staff

February 15, 2018 at 16:21

You’re welcome!
Have a nice day.

Regards

#185214 Copied In reply to: How to remove custom widget area?

Rose Tyler

Support staff

February 15, 2018 at 16:04

Hello,

Please check now.

Regards

#185211 Copied In reply to: Contact form string translation

Rose Tyler

Support staff

February 15, 2018 at 16:02

Hello,

Are you sure that this is correct screenshot?
If you mean string translation, then yes, you can translate.
Feel free to ask if you have any other questions.

Regards

#185210 Copied In reply to: js_composer and xtore theme

Rose Tyler

Support staff

February 15, 2018 at 15:34

Please clear cache and check http://prntscr.com/if4u6y

Regards

#185209 Copied In reply to: Cant change the color

Rose Tyler

Support staff

February 15, 2018 at 15:28

Also, https://prnt.sc/if4pii, you may use such custom css code:
.fa-twitter:before {content: url('link_to_your_image');}

Regards

#185208 Copied In reply to: Compare page
Rose Tyler

Support staff

February 15, 2018 at 15:21
Hello,

Please see screenshot http://prntscr.com/if4m1s
you may use this code:

.product-content .compare:before {color: #0b1fba;} .product-content .compare:hover:before {color: #000000;}

Regards
#185206 Copied In reply to: Compare page
Rose Tyler

Support staff

February 15, 2018 at 15:16

Hello, @fabio_vito

You’re welcome!
I’ve checked your single product page on my mobile and do not see the problem. Please try to clear cache and check one more time.

Regards

#185204 Copied In reply to: Problem with YITH WooCommerce Zoom Magnifier plugin
Rose Tyler

Support staff

February 15, 2018 at 15:12
Hello,

Please use this custom css code:

@media (max-width: 479px){ .product-slider .slider-title{ clear: both; } }

Regards
#185203 Copied In reply to: Slider Revolution
Rose Tyler

Support staff

February 15, 2018 at 15:03

You’re welcome!
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
Have a nice day.

Regards

#185198 Copied In reply to: Change font colour to red in top bar on home page.
← 1 2 3 … 1,939 1,940 1,941 … 2,273 2,274 2,275 →

Viewing 58,200 results - 58,171 through 58,200 (of 68,223 total)

Viewing 30 posts - 58,171 through 58,200 (of 68,223 total)

← 1 2 3 … 1,939 1,940 1,941 … 2,273 2,274 2,275 →

Forum Replies Created

Explore our best WordPress WooCommerce Themes collection