Forum Replies Created

Viewing 30 posts - 58,081 through 58,110 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 16:53

    Hello,

    Done.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 16:49

    Hello,

    The theme can be deactivated via Theme Options. If you deleted the site but did not deactivate theme, please provide your purchase code in private Content area. We will check activations and change the limit for your code.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 16:45

    Hello,

    What mobile device and browser do you use?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 16:35

    Hello,

    You’re welcome!
    To fix this for the slider please add the css code that we provided.
    Ok.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 16:33

    Hello,

    Please add this code in Theme Options > Custom css:

    .product-content-image, .products-grid .product-title > a {
        pointer-events: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 16:30

    Hello,

    Customizer > Woocommerce > Product Catalog > Products per row.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 16:22

    Hello,

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 16:16

    Hello,

    We have fixed the problem on your site. If you do not set swap image, the second product gallery image will be shown, but if you select an image in product settings it will work also.
    Is this ok for you?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 16:03

    Hello,

    All available theme search settings can be found in Theme Options > AJAX Search.
    Unfortunately, there is no such feature in the theme to search for products by SKU (product code). You need to use a third-party plugin for it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 15:59

    Hello,

    Our theme doesn’t have such functionality by default. You may create such page and set it as Home page or use some 3-rd party plugin, but we can’t recommend you such plugin because we did not test it with our theme.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 15:36

    Hello,

    Because of the widget, that you use to show materials, is a default WC “Filter Products by Attribute” the problem, unfortunately, can’t be fixed. I would recommend you to change the “Display type” to “list” http://prntscr.com/igvagj that should solve the problem on mobile.
    Please do this and let me know if all works fine.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 15:22

    Hello, @QDH

    Please describe desired result in more details.
    The logo you may change in Theme Options > General > Header Settings.
    You can add this information to the Private Content area. It’s visible for you and the support staff only.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 15:16

    You’re welcome!
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 15:15

    Hello,

    Please provide link to your shop page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 15:10

    Hello,

    Theme Options > General > Breadcrumbs > Breadcrumbs background.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 15:07

    Hello,

    Please add this code in Theme Options > Styling > Custom css:

    .posts-nav-btn .button {
        width: 50px;
        height: 50px;
        line-height: 50px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 14:57

    Hello,

    Please provide us with FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 14:50

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 14:48

    Hello,

    Please set integer value in “Number of items on phones” field and check if this solves the issue.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 14:31
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 14:30

    Hello,

    You’re welcome!
    Please create an empty dynamic.css file in royal-child theme folder and set permissions 777 for the file + add wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' ); in royal-child/functions.php file. Then go to Theme Options and re-save them.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 14:10

    Hello,

    1. Please use this custom css code:

    .top-bar .wpml-ls-legacy-list-horizontal>ul {
        margin-top: -10px !important;
    }

    2. https://prnt.sc/igtuuh
    3. You need to set pading-top 0px for column with the slider https://prnt.sc/igtw5e
    4. Theme Options > Footer > Footer Padding > paddingg top > 0px.
    5. Please check Typography settings in Theme Options.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 13:58

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 13:54

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 13:26

    Hello,

    Today we are planning to release new theme update, then you will be able to update the theme and all required plugins. After that, the problem should be fixed.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 13:23

    Hello,

    Please clear cache and check the top bar now.
    Also, describe your problems with footer and fonts on the shop page in more details for better understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 13:17

    Hello,

    Yes, you are right. We are planning to add this improvement in next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 13:14

    Hello,

    1. Please add this code in Theme Options > Styling > Custom css:

    .single-product .quantity.buttons_added input[type="number"] {
        padding: 0 0.1em;
    }

    2. This line relates to your footer so please check Appearance > Widgets > Footer areas.
    3. You may disable “Enable Sign In link” option in Theme Options > General > Header settings.
    4. Please provide screenshot. You may use such screenshot maker as Lightshot.
    5. Please describe the desired result in more details.
    6-7. You may disable tabs on single product page in Theme Options > E-commerce > Single Product Page > Tabs type.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 13:01

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 12:22

    Hello,

    We’ve made some changes in royal/woocommerce/content-product.php and royal/woocommerce/content-product-slider.php files. The swap image will be got automatically from product gallery. Please add this css code in custom css:

    .product-slide .product-image-wrapper.hover-effect-swap:hover img.show-image + img {
        opacity: 0 !important;
    }

    and check.

    Regards

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    Viewing 58,110 results - 58,081 through 58,110 (of 68,223 total)
Viewing 30 posts - 58,081 through 58,110 (of 68,223 total)
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