After latest update our top bar and header cart widget disappeared.

This topic has 9 replies, 2 voices, and was last updated 6 years, 1 month ago ago by Rose Tyler

  • Avatar: emeliech
    emeliech
    Participant
    February 19, 2018 at 11:39

    Hello,

    We are experiencing missing top bar and header cart widget as well as distorted footer and fonts on the shop page.

    our site is http://www.ringsofsweden.com

    What can we do to get back the header especially.

    Kind regards,

    Marcus

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: emeliech
    emeliech
    Participant
    February 19, 2018 at 11:39

    Just following this

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 11:50

    Hello,

    Please check if the top bar enabled in Theme Options > Header Settings.

    Regards

    Avatar: emeliech
    emeliech
    Participant
    February 19, 2018 at 12:38

    Yes, it is enabled.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 13:23

    Hello,

    Please clear cache and check the top bar now.
    Also, describe your problems with footer and fonts on the shop page in more details for better understanding.

    Regards

    Avatar: emeliech
    emeliech
    Participant
    February 19, 2018 at 13:49

    The Top bar is there now, however you cannot see the “Language” properly.
    The word English is not visible. Our custom CSS within Theme Options does not seem to work.

    Please see this image.

    https://snag.gy/fKm2WO.jpg

    1. Word English not visible
    2. Using your Favicon
    3. Slider has popped down

    And see this image for the footer.

    https://snag.gy/tQ4Thv.jpg

    1. It has a black thick part which is not suppose to be there.

    Also all the fonts have changed on our website.

    Please help us fix this.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 14:10

    Hello,

    1. Please use this custom css code:

    .top-bar .wpml-ls-legacy-list-horizontal>ul {
        margin-top: -10px !important;
    }

    2. https://prnt.sc/igtuuh
    3. You need to set pading-top 0px for column with the slider https://prnt.sc/igtw5e
    4. Theme Options > Footer > Footer Padding > paddingg top > 0px.
    5. Please check Typography settings in Theme Options.

    Regards

    Avatar: emeliech
    emeliech
    Participant
    February 19, 2018 at 14:15

    Ok thanks.

    There is just one problem. Since we updated the theme today, it is not reading our Global Custom CSS, which is in Theme Options.

    Could you help us?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2018 at 14:30

    Hello,

    You’re welcome!
    Please create an empty dynamic.css file in royal-child theme folder and set permissions 777 for the file + add wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' ); in royal-child/functions.php file. Then go to Theme Options and re-save them.

    Regards

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