Hello, we are experiencing problems with our filter on mobile devices. When filtering for material the sidebar dissapears when scrolling through the options. Also it looks a bit distorted and when scrolling in the sidebar, sometimes also the page moves.
Issues:
1. Sidebar hiding when scrolling thorough list in dropdown (material search)
2. The dropdown starts below the button (looks strange, maybe there is something we can do to make it look better)
3. Page scrolls when scrolling on sidebar.
Issue tested and confirmed on 3 different iphone devices (iphone 6, 5 and 7)
Please see this video where I show the issues:
https://youtu.be/8R9bnrd-_fQ
Kind regards,
Marcus
Hello,
Please provide us with FTP access.
Regards
Hello,
Because of the widget, that you use to show materials, is a default WC “Filter Products by Attribute” the problem, unfortunately, can’t be fixed. I would recommend you to change the “Display type” to “list” http://prntscr.com/igvagj that should solve the problem on mobile.
Please do this and let me know if all works fine.
Regards
Hello Rose,
That is a pity because the list version is just way too long.
If I reach out to WooCommerce with this issue, is there anything in particular I should mention for them to be able to fix the issue?
The left hand hidden filter where the filter is now residing is developed by you right?
Kind regards,
Marcus
Hello,
We’ve made some changes. Please clear cache and check now.
Regards
Hello,
Please check one more time or try to check the site on another device. It can be a cache effect.
Regards
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