Page 1936 – 8theme.com

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Viewing 30 posts - 58,051 through 58,080 (of 68,231 total)

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Rose Tyler

Support staff

February 20, 2018 at 13:25
Hello,

You may add this code in Custom css for page https://prnt.sc/ihaybs:

.with_frm_style .frm_radio input[type=radio], .with_frm_style .frm_checkbox input[type=checkbox] { margin-right: 25px; margin-left: -20px; }

Regards
#185664 Copied In reply to: PORTFOLIO FILTER AND FORMIDABLE FORMS BUG
Rose Tyler

Support staff

February 20, 2018 at 13:20

Hello,

Please clear cache and check one more time.

Regards

#185663 Copied In reply to: Bug Report after update

Rose Tyler

Support staff

February 20, 2018 at 13:14

Hello,

You’re welcome!

Regards

#185661 Copied In reply to: Landing page.

Rose Tyler

Support staff

February 20, 2018 at 13:06

Hello,

Please provide us with your website URL so we can take a closer look.

Regards

#185660 Copied In reply to: Sticky Header

Rose Tyler

Support staff

February 20, 2018 at 13:03

Hello,

Please provide screenshot of the problem. You may use such screenshot maker as Lightshot and provide screenshot link in Private content area.
Make sure that you use latest versions of required plugins – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#185659 Copied In reply to: Problem with visual composer

Rose Tyler

Support staff

February 20, 2018 at 13:01

Hello,

You’re welcome!

Regards

#185658 Copied In reply to: PSD Files for BarberShop and Underwear Demos

Rose Tyler

Support staff

February 20, 2018 at 11:56

Hello, @donaceli

Please disable “Products masonry” in Theme Options > E-commerce > Products Page Layout.

Regards

#185643 Copied In reply to: Woocommerce infinite scroll

Rose Tyler

Support staff

February 20, 2018 at 11:50

Hello, @donaceli

Please provide image of the problem and make sure that you set appropriate settings – https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

Regards

#185640 Copied In reply to: Woocommerce infinite scroll

Rose Tyler

Support staff

February 20, 2018 at 11:45

Hello,

You’re welcome!
2. You need to search the text in Legenda theme via Loco Translate, for example, https://prnt.sc/ih9k3e
Feel free to ask if you have any other questions.

Regards

#185637 Copied In reply to: Change bredcrumb separator, hide add to cart, change title of social….

Rose Tyler

Support staff

February 20, 2018 at 11:40

Hello,

You may change the icon via Customizer http://prntscr.com/ih7qnm

Regards

#185636 Copied In reply to: Favicon

Rose Tyler

Support staff

February 20, 2018 at 11:36

Hello,

We’ve made some changes. Please clear cache and check now.

Regards

#185634 Copied In reply to: Issues on mobile shop filter

Rose Tyler

Support staff

February 20, 2018 at 11:35

Hello,

This is default behavior for this gallery, but you can change this. Appropriate code can be found in royal/woocommerce/single-product/product-image.php file http://prntscr.com/ih9d51 (change to false). Please do such changes to child theme to prevent losing it after each theme update.

Regards

#185633 Copied In reply to: After woocommerce update: Hover images have disappeared

Rose Tyler

Support staff

February 20, 2018 at 11:31

Hello,

This requests additional customization in files. Sorry, but customizations are not covered under our Support Policy. Code of the social widget you may find in royal/framework/shortcodes.php file 2858 line.

Regards

#185632 Copied In reply to: Custom social icons

Rose Tyler

Support staff

February 20, 2018 at 10:45

Hello,

Could you please provide screenshot of the problem that you faced after the theme update?

Regards

#185628 Copied In reply to: theme-functions.php error

Rose Tyler

Support staff

February 20, 2018 at 10:39

Hello, @Blackbeard

WooCommerce developers have added some new options in version 3.3 related to products number per row and per page https://woocommerce.wordpress.com/2017/12/09/wc-3-3-will-look-great-on-all-the-themes/ Please use Customizer to change products number per page.

Regards

#185627 Copied In reply to: Demo content issues

Rose Tyler

Support staff

February 20, 2018 at 10:13

Hello,

To make changes in theme file you need to use a child theme – https://codex.wordpress.org/Child_Themes

Regards

#185622 Copied In reply to: where i put my code function in theme file function.php it disappear

Rose Tyler

Support staff

February 20, 2018 at 10:11

Hello,

These settings work for all products.
Feel free to ask if you have any other questions.

Regards

#185621 Copied In reply to: Featured products shortcode

Rose Tyler

Support staff

February 20, 2018 at 10:07

Hello,

1. Do you use a child theme?
2. With parent theme activated on site do you have the same problem?
3. Did you delete, before theme update, “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files?
4. To be able to check the problem deeply, we need temporary wp-admin and FTP access.

Regards

#185620 Copied In reply to: WC outdated in the theme – sidebar not showing – categories showing in the shop

Rose Tyler

Support staff

February 20, 2018 at 10:02

Hello,

Yes, one of our developers did some changes. Please clear cache and let me know if this is ok now.

Regards

#185619 Copied In reply to: After woocommerce update: Hover images have disappeared

Rose Tyler

Support staff

February 20, 2018 at 09:55

Hello,

https://www.8theme.com/topic/change-language-to-indonesia/#post-185616

Regards

#185617 Copied In reply to: change language to indonesia.

Rose Tyler

Support staff

February 20, 2018 at 09:55

Hello,

Site Language you may change in Settings > General.
Please read this article – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for legenda theme).
Feel free to ask if you have any other questions.

Regards

#185616 Copied In reply to: change language to indonesia.

Rose Tyler

Support staff

February 20, 2018 at 09:50

Hello,

I’ve checked your site and see that you use latest theme version – 1.1.1.
Information about theme update you may find in our documentation https://www.8theme.com/demo/docs/lifestyle/#theme_installation_and_upgrade
You won’t lose your css code if it was added in Theme Options > Styling > Custom css or in style.css file of a child theme. Theme update does not make any effect on plugin section. Here you may find latest versions of plugins that come bundled with our theme – https://www.8theme.com/download-plugins/ https://www.8theme.com/faq/ (How to update plugins included in theme?).
You will lose only changes in theme files if you made them in parent theme files, read more about child theme in our doc https://www.8theme.com/demo/docs/lifestyle/#child_theme
Don’t forget to create backup of your files and database before starting update process!

Regards

#185614 Copied In reply to: How to update theme to new version?

Rose Tyler

Support staff

February 20, 2018 at 09:42

Hello, @borowik232

We’ve sent wp-instagram-widget.php file to your registration email.
You need to replace this file in lifestyle/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

Regards

#185613 Copied In reply to: Instagram widget

Rose Tyler

Support staff

February 20, 2018 at 09:39

Hello,

Please read this article https://woocommerce.wordpress.com/2017/12/11/wc-3-3-image-size-improvements/
To be able to help, we need to see the problem, so please update the theme to latest version and describe the problem in more details with screenshots. Also, Provide temporary wp-admin access.

Regards

#185612 Copied In reply to: pic on product page issue (dementions and zoom efftct)

Rose Tyler

Support staff

February 20, 2018 at 09:35

Hello,

1. Please provide screenshot for better understanding what exactly image you want to change. You may use such screenshot maker as Lightshot and provide screenshot link.
2. Please describe the problem in more details.

Regards

#185608 Copied In reply to: Changing Image for Background Style: theme_default

Rose Tyler

Support staff

February 20, 2018 at 09:31

Hello,

You’re welcome!
I am glad that the problem was solved.

Regards

#185607 Copied In reply to: Display type: Slider – Issue

Rose Tyler

Support staff

February 20, 2018 at 09:30

Hello,

Please contact your hosting provider support and ask them to increase PHP Max Input Vars value.

Regards

#185606 Copied In reply to: Mega Menu for no reason different

Rose Tyler

Support staff

February 20, 2018 at 09:28

Hello,

1. You may change the icon via Customizer http://prntscr.com/ih7qnm
2-7. Please check if the same problems persist only with our theme or with a default theme too (WC theme – Storefront).
Also, try to disable all 3-rd party plugins, clear cache and then check.

Regards

#185605 Copied In reply to: Images issues after update

Rose Tyler

Support staff

February 20, 2018 at 09:18

Hello,

The wp-admin credentials are incorrect. Please check them.
I’ve checked your cart page and do not see the problem http://prntscr.com/ih7nm8
It would be hugely helpful to us if you are able to indicate any steps taken up until the issue occurred.

Regards

#185602 Copied In reply to: shopping cart problem

Rose Tyler

Support staff

February 20, 2018 at 09:14

Please read this article https://woocommerce.wordpress.com/2017/12/11/wc-3-3-image-size-improvements/

Regards

#185600 Copied In reply to: After woocommerce update: Hover images have disappeared
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Viewing 58,080 results - 58,051 through 58,080 (of 68,231 total)

Viewing 30 posts - 58,051 through 58,080 (of 68,231 total)

← 1 2 3 … 1,935 1,936 1,937 … 2,273 2,274 2,275 →

Forum Replies Created

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