Page 1933 – 8theme.com

Forum Replies Created

Viewing 30 posts - 57,961 through 57,990 (of 68,187 total)

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Rose Tyler

Support staff

February 21, 2018 at 15:31

Hello,

Unfortunately, I can’t login. Please check credentials.
Also, please describe your problem in more details and provide screenshots for better understanding. You may use such screenshot maker as Lightshot and provide screenshot link in Private content area.

Regards

#185854 Copied In reply to: images & description not showing

Rose Tyler

Support staff

February 21, 2018 at 15:25

Hello,

The problem with   doesn’t relate to the theme, you will have the same behavior even with a default theme. This looks like the Visual Composer plugin specific issue, therefore it is harder for us to find the issue and fix it.

Regards

#185851 Copied In reply to: ;nbsp

Rose Tyler

Support staff

February 21, 2018 at 15:24

Hello,

You’re welcome!
Have a nice day.

Regards

#185850 Copied In reply to: Where can I find settings dropdown topbar?

Rose Tyler

Support staff

February 21, 2018 at 15:23

Hello,

You have updated WC to version 3.3.2 http://prntscr.com/ihu0lb. We plan to release the new update with compatibility WC 3.3.2 within next day. Follow our updates.

Regards

#185849 Copied In reply to: Woocommerce Template Woopress versione 4.0

Rose Tyler

Support staff

February 21, 2018 at 15:21

Hello,

1. We’ve sent theme-functions.php file, please update the theme and replace this file.
2. What php versions do you use? Please note that Visual Composer does not fully support 7.2 php version and it could be the reason of your problem. Can you, please, downgrade PHP version to 7.1, please, and let me know about results.

Regards

#185848 Copied In reply to: Site error (disappeared) after update to 4.0

Rose Tyler

Support staff

February 21, 2018 at 15:12

Hello,

Please add !important; https://prnt.sc/ihtufr

Regards

#185847 Copied In reply to: problems with color fonts

Rose Tyler

Support staff

February 21, 2018 at 15:10

Hello,

Please check if the problem with fixed header will be solved if you activate parent theme on your site.

Regards

#185846 Copied In reply to: Couple of Problems after update to 4.0

Rose Tyler

Support staff

February 21, 2018 at 15:04

Hello,

Unfortunately, we can’t connect FTP. Please check credentials.

Regards

#185844 Copied In reply to: When logged out of WP the Quickview option returns: “No posts were found!”

Rose Tyler

Support staff

February 21, 2018 at 15:01

Hello, @acutech

Please clear cache and check icons one more time. If the problem persists, please provide a screenshot of it.

Regards

#185842 Copied In reply to: Cart and search icon in navbar-right div missing

Rose Tyler

Support staff

February 21, 2018 at 14:59

Hello, @erinok

I’ve checked your site and I do not see the problem http://prntscr.com/ihtmbd. Please clear cache and check one more time.

Regards

#185841 Copied In reply to: Cart and search icon in navbar-right div missing

Rose Tyler

Support staff

February 21, 2018 at 14:50

Hello, @Robert

1. Please create an empty dynamic.css file in woopress-child theme folder and set permissions 777 for the file + add wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' ); in woopress-child/functions.php file. Then go to Theme Options and re-save them.
If the problem with custom css won’t be solved, please provide us with temporary wp-admin and FTP access.
2. You updated WC to version 3.3.2. We plan to release the new update with compatibility WC 3.3.2 within next day. Follow our updates.

Regards

#185840 Copied In reply to: Woocommerce image gallery problems

Rose Tyler

Support staff

February 21, 2018 at 14:46

Hello, @fluffy

Please provide FTP access in Private Content.

Regards

#185839 Copied In reply to: Woocommerce image gallery problems

Rose Tyler

Support staff

February 21, 2018 at 14:36

Hello,

Please create an empty dynamic.css file in woopress-child theme folder and set permissions 777 for the file + add wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' ); in woopress-child/functions.php file. Then go to Theme Options and re-save them.

Regards

#185838 Copied In reply to: problems with color fonts

Rose Tyler

Support staff

February 21, 2018 at 14:33

Hello,

Please go to Theme Options > Shop > change “Open first category item by default” option and click on Save button + repeat these steps.

Regards

#185836 Copied In reply to: bottom recent posts are showing vertical

Rose Tyler

Support staff

February 21, 2018 at 14:30

Hello,

Seems you have updated WC to version 3.3.2. We plan to release the new update with compatibility WC 3.3.2 within next day. Follow our updates.

Regards

#185833 Copied In reply to: My Woo commerce product images are not being displayed

Rose Tyler

Support staff

February 21, 2018 at 14:26

Hello,

You may change the background image in row settings. If this doesn’t work, please provide me temporary wp-admin access to check the issue deeply.

Regards

#185832 Copied In reply to: Changing Image for Background Style: theme_default

Rose Tyler

Support staff

February 21, 2018 at 14:23

Hello,

I’ve checked your site on mobile and I do not see the problem. Is it solved? If not, please clear cache and check one more time.

Regards

#185831 Copied In reply to: sticky header and top bar issues

Rose Tyler

Support staff

February 21, 2018 at 14:17

Hello,

We’ve sent theme-functions.php file to your registration email.

Regards

#185829 Copied In reply to: theme-functions.php error

Rose Tyler

Support staff

February 21, 2018 at 14:16

Hello,

You need to compare 2 files and add the missing code to your child theme file.

Regards

#185828 Copied In reply to: Add short description to product slider

Rose Tyler

Support staff

February 21, 2018 at 14:04

Hello,

Please add this code in custom css:
.menu .nav-sublist-dropdown ul>li ul {left: 100%;}

Regards

#185825 Copied In reply to: Menu error on Microsoft Edge

Rose Tyler

Support staff

February 21, 2018 at 14:01

Hello,

I am glad that you sorted out.

Regards

#185824 Copied In reply to: PORTFOLIO FILTER AND FORMIDABLE FORMS BUG
Rose Tyler

Support staff

February 21, 2018 at 14:00
Hello,

Please use this custom css code:

.price_slider_wrapper .price_slider_amount button, .add_to_cart_button,.woocommerce-cart input.btn, .cart-collaterals .checkout-button { color: white; }

Regards
#185823 Copied In reply to: problems with color fonts
Rose Tyler

Support staff

February 21, 2018 at 13:52

Hello,

I am glad that the problem was solved.
Feel free to ask if you have any other questions.

Regards

#185822 Copied In reply to: WooCommerce not working with new theme version 3.6

Rose Tyler

Support staff

February 21, 2018 at 13:51

Hello,

Did you edit theme files? Could you please provide temporary wp-admin and FTP access in Private Content area?

Regards

#185821 Copied In reply to: Contact Page Form gives security code error message

Rose Tyler

Support staff

February 21, 2018 at 13:48

Hello,

Sorry, your question is a bit unclear for me. Also, looks like screenshot, that you provided, is wrong one. Please describe your question in more details and provide screenshot for better understanding.
Thanks in advance.

Regards

#185820 Copied In reply to: Setting equal spacing for menu

Rose Tyler

Support staff

February 21, 2018 at 13:45

Hello,

Ok. Is your problem solved https://prnt.sc/ihsgxn ?

Regards

#185819 Copied In reply to: Centre Align prices not showing as center align

Rose Tyler

Support staff

February 21, 2018 at 13:41

Hello,

Please provide link to page with the problem and screenshot for better understanding.

Regards

#185818 Copied In reply to: Rearrange widgets

Rose Tyler

Support staff

February 21, 2018 at 13:39

Hello,

You’re welcome!
This tab will be added automatically if you set additional information in product settings, for example, Attributes http://prntscr.com/ihsdug http://prntscr.com/ihsdzj Please read more in woocommerce documentation.

Regards

#185816 Copied In reply to: Product Description Tabs

Rose Tyler

Support staff

February 20, 2018 at 17:03

Hello,

1-3. Please clear cache and check now.
4. You may change the icon via Customizer http://prntscr.com/ih7qnm
5. Please create an empty dynamic.css file in woopress-child theme folder and set permissions 777 for the file + add wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' ); in woopress-child/functions.php file. Then go to Theme Options and re-save them.

Regards

#185705 Copied In reply to: Woocommerce image gallery problems

Rose Tyler

Support staff

February 20, 2018 at 16:52

Hello,

1. Here is your top bar http://prntscr.com/ihe8fv Please explain the problem in more details.
2. Theme Options > General > Header Settings > Enable top panel > Off.

Regards

#185702 Copied In reply to: Top bar and Top panel
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Viewing 57,990 results - 57,961 through 57,990 (of 68,187 total)

Viewing 30 posts - 57,961 through 57,990 (of 68,187 total)

← 1 2 3 … 1,932 1,933 1,934 … 2,271 2,272 2,273 →

Forum Replies Created

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