Thanks for screenshots. Sorry, but this is impossible to change without additional customization in legenda/woocommerce/content-single-product.php file.
Regards
Rose Tyler
Support staff
February 22, 2018 at 09:40
Hello,
Please provide screenshots for better understanding. You may use such screenshot maker as Lightshot and provide screenshot link in Private content area.
Thanks in advance.
Regards
Rose Tyler
Support staff
February 22, 2018 at 09:39
Hello,
Thank you for purchasing our theme and for reaching us.
1. Please provide me link to page with the problem.
2. Theme Options > Products Page Layout > Product Image Hover.
3. Please describe the problem in details and provide screenshot for better understanding.
Breadcrumbs settings you may find in Theme Options > Header Settings.
You need to add a row and set 3/4, then in biggest column of this row add one more row and set 1/4+1/4+1/4+1/4 http://prntscr.com/ii678l
Feel free to ask if you have any other questions.
Regards
Rose Tyler
Support staff
February 22, 2018 at 09:23
Hello,
The problem caused by your changes in child theme.
Today we are planning to release a new theme update. Then you will be able to change the favicon via Theme Options.
Regards
Rose Tyler
Support staff
February 22, 2018 at 08:56
Hello,
Please check this link https://www.criticalenvironmentsolutions.co.uk/brands/dupont/
If custom css dasn’t work from Theme Options > Custom css, you need to create an empty dynamic.css file in woopress-child theme folder and set permissions 777 for the file + add wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' ); in woopress-child/functions.php file. Then go to Theme Options and re-save them.
Regards
Rose Tyler
Support staff
February 22, 2018 at 08:51
Hello,
Clear your cache after changes
5-6 (8 the same screen)
We excluded real images from demo content and replaced them by placeholders because many of our clients had the problems with demo content import because of the large size of import file and server settings. With placeholders it takes seconds to import demo content, with images – minutes or some of users, who had limits in server setting, get the error.
As a rule, our customers have their own images and there is no any problem to replace placeholders by real images.
On our fullwidth demo selected header type – 6 in Theme Options > Header.
Please provide us with temporary wp-admin and FTP access in Private Content.
Regards
Rose Tyler
Support staff
February 22, 2018 at 08:27
Hello,
We replaced all your code from theme-child.js (it was not able to work) and added working code
jQuery(document).ready(function($){
var menu_switcher = $('.header-wrapper').find('.mobile-language-switcher').html();
var fixed_menu = $('.fixed-header').find('.menu-wrapper');
$(fixed_menu).after('<div class="mobile-language-switcher">'+menu_switcher+'</div>');
})
Now you should not worry about changing etheme.js and compressing into etheme.min.js in our theme. Menu switcher will be added without any worries just from your child-theme.
Regards
Rose Tyler
Support staff
February 22, 2018 at 08:26
Hello,
Could you please provide wp-admin access in Private Content?
Regards
Rose Tyler
Support staff
February 22, 2018 at 08:20
Hello,
Thank you for purchasing our theme and for reaching us.
I’ve checked your site and do not see any problem with the front end. Please describe the problem in more details.
Thanks in advance.
Please check single product page with Storefront theme – official WC theme. If all works without any problem, provide us with FTP access we will check what can be done to fix the problem from our side.
Regards
Rose Tyler
Support staff
February 21, 2018 at 17:02
Hello,
You may update woocommerce and WooCommerce Stripe Gateway plugins to latest versions, likely the problem will be solved. But will appear a message about outdated files in legenda theme, this message you may ignore, because it won’t make any effect on site functionality.
Regards
Rose Tyler
Support staff
February 21, 2018 at 16:31
Hello,
We’ve sent the PSD file to your registration email. Please check.
