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  shoparah

  Participant

  February 21, 2018 12:37 am

  When I or anyone fills out the contact form it gives the following error message “THE SECURITY CODE YOU ENTERED DID NOT MATCH. PLEASE TRY AGAIN.”

  How do I fix this?

  Site URL: hidden

  Theme version: 3.3

  WooCommerce version: 3.1.1

  #185730 copied to clipboard

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  Rose Tyler

  Support staff

  February 21, 2018 1:51 pm

  Hello,

  Did you edit theme files? Could you please provide temporary wp-admin and FTP access in Private Content area?

  Regards

  #185821 copied to clipboard

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  shoparah

  Participant

  February 22, 2018 6:43 pm

  I don’t think I edited theme files. Please fix. Thank you.

  

  Content is visible for topic creator and
  support staff only.

  #186045 copied to clipboard

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  Rose Tyler

  Support staff

  February 23, 2018 1:26 pm

  Hello,

  You have a strange structure in theme folder – wp-content/themes/legenda/legenda/legenda. We’ve renamed the second legenda theme folder http://prntscr.com/iip8mp and now all works now. Please check contact page now. If all work fine even with the renamed folder, this meant this folder is unuseful and you can delete it.

  Regards

  #186118 copied to clipboard

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