Forum Replies Created

Viewing 30 posts - 57,901 through 57,930 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 14:22

    Hello,

    Unfortunately, I can’t connect to FTP https://prnt.sc/iipy7a, but via admin panel, I can see that your child theme has php files of header http://prntscr.com/iipyum, so likely you edit these files.
    Here you may find our base royal child theme – https://www.8theme.com/download-plugins/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 14:21

    Hello,

    You do not use child theme, so you do not need to create dynamic.css file.
    I’ve made some change in Theme Options > Custom css. Please check your site now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 13:59

    Hello,

    Do you use child theme? Let’s continue our conversation in this topic to prevent misunderstanding https://www.8theme.com/topic/mobile-display-of-product/#post-186122

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 13:52

    Hello,

    This changes should do users who use a child theme. Please check in Appearance > Themes if the child theme activated on your site. Woopress-child theme folder you may find in wp-content/themes folder. If you need help with this, provide us with FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 13:45

    Hello,

    Please add this custom css code in Theme Options > Custom css:

    .pagination-cubic li span.page-numbers.current, 
    .woocommerce-message .button, .cart-collaterals .checkout-button {
        color: #fff !important;
    }
    .products-grid .product .add_to_cart_button {
        left: 50%;
        transform: translateX(-50%);
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 13:36

    Hello,

    Please create an empty dynamic.css file in woopress-child theme folder and set permissions 777 for the file + add wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' ); in woopress-child/functions.php file. Then go to Theme Options and re-save them.

    Also, please do not update woocommerce plugin, if in changelog http://prntscr.com/iipivw you do not see the compatibility https://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050?s_rank=5
    We will release a new theme version, that will be compatible with WC 3.3.3 v, soon.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 13:26

    Hello,

    You have a strange structure in theme folder – wp-content/themes/legenda/legenda/legenda. We’ve renamed the second legenda theme folder http://prntscr.com/iip8mp and now all works now. Please check contact page now. If all work fine even with the renamed folder, this meant this folder is unuseful and you can delete it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 13:24

    Hello,

    Please activate parent theme and check header to be sure that the problem doesn’t relate to your changes in child theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 11:03

    Hello,

    You’re welcome.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 10:24

    Hello,

    You may find files here – https://www.8theme.com/download-plugins/ (Revolution Slider default examples – v.5.x/v.4.x).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 10:21

    Hello,

    You’re welcome!

    I’ve sent the arrows problem to our developers, hope this will be fixed in next theme update. We are planning to release the update today.

    Also, please do not do woocommerce plugin update if in changelog https://prnt.sc/iind65 you do not see the compatibility https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 10:05

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 10:04

    Hello,

    Please read this article https://www.themepunch.com/faq/scroll-below-button/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 09:43

    Hello,

    Please change this code:

    .button, .btn {
       color: #fff;
    }

    to

    .button, .btn {
        color: #fff !important;
    }

    after that please clear cache and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 09:31

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 09:31

    Hello,

    Please try now.
    Keep in mind that you can use 1 our theme license for 1 end product only.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 09:24

    Hello,

    1. Please check if the top bar is enabled in Theme Options > Header Settings > Top bar. Try to change “Enable top bar” option and save changes + repeat these steps.
    2. Please provide screenshot of the problem and describe the desired result.
    3. The update we are planning to release today.
    As a temporary solution, please add this code in Custom css:

    #product-pager .owl-item {
        display: inline-block;
    }

    4. Please add this code in Custom css:

    .single-product .carousel-area .product .show-quickly {
        font-size: 12px;
        text-align: center;
        margin: auto;
    }

    5. Please check settings in Theme Oprions > Typography. We made some improvments, so likely you need re-set some options.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 09:02

    Hello,

    1. Thanks for the notice. We will fix the Instagram problem in next theme update.
    2. Ok.
    3. Sorry, but the problem still unclear for me. Please explain in in more details and describe the desired result.
    4.This is right if on your site activate a child theme. You may check the activated theme and version of parent woopress theme in Appearance > Themes.
    5. You may use such screenshot maker as Lightshot and provide screenshots links in Private content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 08:49

    Hello,

    Did you change “Mobile header text color” to White in Theme Options > Mobile header settings?
    If this won’t help, please provide wp-admin access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 08:40

    Hello, @fluffy

    You’re welcome!
    Please see screenshots http://prntscr.com/iimekb > http://prntscr.com/iimeo4 After adding code in Custom css in Theme Options do not forget to clear cache.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 08:33

    Hello,

    Thanks for the topic.
    Legenda 3.6 version is compatible with WC 3.3.1, but isn’t fully compatible with WC 3.3.3 version. To update WC please wait for theme update. Here you may find theme changelog https://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906?s_rank=8

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 08:26

    Ok.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 08:25

    Hello,

    Customize > Woocommerce > Product Catalog > Rows per page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 08:17

    Hello,

    Please add this css code in Theme Options > Styling > Custom css:

    .post-type-archive-product .page-heading.bc-type-left2.bc-color-white .title {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 08:12

    Hello,

    There is a bug with this option for shop page, so please edit classico/framework/templates/footer.php file
    http://prntscr.com/ihbhic

    if ( is_shop() ) {
    	$shop_id = wc_get_page_id('shop');
    	$custom_footer = etheme_get_custom_field('custom_footer', $shop_id); 
    }

    also this bug will be fixed in next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 08:02

    Hello,

    You’re welcome!
    Could you please provide screenhsot of the problem?
    You may use such screenshot maker as Lightshot and provide screenshot link in Private content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 08:00

    Hello,

    I am glad that the problem was solved.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 07:58

    Hello,

    Thank you very much for such good thoughts! We deeply appreciate it! 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 07:56

    Hello,

    You need to update theme to 4.20 version and Core plugin to 1.0.22 version.
    Also, Before update woocommerce plugin please open our changelog https://www.8theme.com/demo/xstore/update-history/?preset=blog_fixes to be sure that new version of the plugin and our theme version are compatible.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 23, 2018 at 07:54

    Hello,

    I hope you are well today and thank you for your question.
    Logo image you may change in Theme Options > General > Header Settings. If you want to remove header logo at all, please add this code in Theme Options > Styling > Custom css:

    .header-logo {
        display: none;
    }

    Feel free to ask if you have any other questions.

    Regards

  • 1 2 3 1,930 1,931 1,932 2,273 2,274 2,275
    Viewing 57,930 results - 57,901 through 57,930 (of 68,223 total)
Viewing 30 posts - 57,901 through 57,930 (of 68,223 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.