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WPBakery loading proble - by wladymirserrano

This topic has 4 replies, 2 voices, and was last updated 6 years, 1 months ago ago by Rose Tyler

  • Avatar: wladymirserrano
    wladymirserrano
    Participant
    March 12, 2018 at 14:32

    When accessing the page edition, WPBakery does not load.
    Sometimes it happens, sometimes it does not.

    The edit screen is just on the text tab, I can not activate the visual tab

    Please, contact administrator
    for this information.
    #187928 Copied Theme version: 4.21.1 WooCommerce version: 3.3.3
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2018 at 15:32

    Hello,

    Please update WPBakery Page Builder and Massive Addons for WPBakery Page Builder plugins to latest versions – https://xstore.helpscoutdocs.com/article/37-plugins-update

    Regards

    #187930 Copied
    Avatar: wladymirserrano
    wladymirserrano
    Participant
    March 12, 2018 at 20:42

    I updated the plugin for the latest version but the problem continues

    #187968 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2018 at 08:30

    Hello,

    Please clear cache and check one more time http://prntscr.com/iqgtbk

    Regards

    #187988 Copied
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