Forum Replies Created

Viewing 30 posts - 56,611 through 56,640 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 09:50

    Hello,

    1. Please try to edit buttons settings now – http://prntscr.com/ixfjbc > http://prntscr.com/ixfjey
    2. http://prntscr.com/ixfmrt

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 09:37

    One of our developers working on your site. I will inform you once I get a news.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 09:17

    Hello,

    Do you mean that Theme Options > Styling > Navigation settings do not work? Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 09:13

    Hello @captainsesman,

    1,3. This because of your settings in Theme Options – http://prntscr.com/ixez72
    2. The code applied – https://prnt.sc/ixf29f but if you do not get required result, seems the css is not fully correct. Please describe the desired result and I will help you with the custom code.
    4. Customize > Wocommerce > Product Images
    Before 3.3 version WooCommerce had options for every type of image – single product, catalog and gallery image. In version 3.3 WC developers changed options and moved them to the Customizer. In version 3.3.3 they removed image settings at all even from customizer. We keep the previous version of their settings http://prntscr.com/ik093w But 8theme product widgets and gallery images use WP thumbnails size (Settings > Media) because WC customizer does not have the individual settings for this because of 3.3 update. So, if you don’t want to crop thumbnails images disable crop in WP settings and regenerate thumbnails. You may also try to change image settings using WC hooks that WC developers offer https://github.com/woocommerce/woocommerce/wiki/Customizing-image-sizes-in-3.3-

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 09:12

    Hello @Kj,

    Please create a new topic to prevent misunderstanding – https://www.8theme.com/forums/royal-wordpress-support-forum/ http://prntscr.com/ixer90
    Row settings > Content position > Top and set 0px for the first column – http://prntscr.com/ixewnm

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 08:44

    Hello,

    1. What version of Safari should we use to be able to see the problem?
    Please add this code in custom css:

    input[type="text"], input[type="email"], input[type="password"], input[type="tel"], input[type="number"]{
        line-height: 39px;
    }

    let me know if the problem will be fixed.
    2. Do you add custom css code in Theme Options > Custom css or in custom.css file? Could you please provide temporary wp-admin and FTP access in Private Content so we can take a closer look? Also, can you give me some example of code that we can use for testing?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 08:37

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 08:33

    Hello,

    1. Great.
    2. I would recommend you to put custom cs code, that works fine and won’t be edited in near future, transfer into style.css file of the child theme.
    3. Please add this code in Theme Options > Styling > Custom css > Global Custom css:

    .post-categories {
        display: none;
    }
    .blog .read-more {
        color: #fffeff;
        text-align: center !important;
        margin: 25px auto 0 auto !important;
    }
    .blog .meta-post > a{
        color:#fff !important;
    }
    .blog .content-article p,
    .blog .content-article{
        color:#ac92b6;
    }
    .blog .read-more{
        color:#fffeff;
        text-align:center !important;
        margin:25px auto 0 auto !important;
    }
    .blog .read-more::before{
        background-color:#fffeff !important;
    }
    .blog .post-comments-count span,
    .entry-date{
        color:#fffeff;
    }
    .blog .post-heading-inner .entry-title a{
        font-size: 30px;
        color: #ff8da7;
        letter-spacing:5px;
    }
    @media only screen and ( min-width:1200px ){
       .blog .content article:nth-child(odd) .post-data{
        text-align:center;
        padding:64px;
        border-radius:75px;
        background:#16061c;
        position:relative;
        left:-70px;
         z-index:99;
         display: inline-table;
        width: 610px;
    }
    .blog .content article:nth-child(even) .post-data{
        text-align:center;
        padding:64px;
        border-radius:75px;
        background:#16061c;
        position:relative;
        right:-70px !important;
        z-index:99;
        display: inline-table;
        width: 610px;
    }
    }

    Let me know result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 08:00

    The same result. Please provide us with valid FTP access (FTP hostname, FTP username, FTP password). Before posting credentials here, please check if them works using FileZilla.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 07:54

    Great. Thanks for the reply.
    Please note that before update any plugin you need to be sure that theme and other plugins that you use are compatible with the new version.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 07:49

    Hello,

    You’re welcome!
    If you love Classico and have something nice to say don’t hesitate to tell about this!
    We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 07:49

    Doesn’t help http://prntscr.com/ixe1k3

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 07:45

    Hello,

    I’ve inspected the code and do not see changes http://prntscr.com/ixe05a, but if I do this via console – http://prntscr.com/ixe0k1 so make sure that you saved changes and cleared cache.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 07:41

    Hello,

    Please try to activate theme now.
    Also, note that 1 license can be used for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only, please read more – https://themeforest.net/licenses/standard

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 07:39

    Unfortunately, We can’t connect http://prntscr.com/ixdygm Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 07:37
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 07:31

    You’re welcome!
    Customizer > WooCommerce > Product Catalog > Default product sorting.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 07:31

    Hello,

    Go to Pages > select page and click Edit > Page Layout > Sidebar Position > Without Sidebar

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 07:28

    You’re welcome!
    If you love Royal and have something nice to say don’t hesitate to tell about this!
    We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 07:26

    Hello,

    Please provide a screenshot for better understanding where the color can’t be changed and provide temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 07:24

    Yes, I’ve checked your site using Chrome browser on different devices.
    Can you see the problem on another computer? What version of browser do you use?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 07:21

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 07:20

    Hello,

    By default, there is no such possibility.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 07:19

    Hello,

    Please let me know what Hostname should we use and make sure that FTP password is valid.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2018 at 16:13

    Please disable all plugins, except: Woocommerce, Contact Form 7, and – http://prntscr.com/ix3lok
    You can find plugins here – https://www.8theme.com/download-plugins/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2018 at 16:06

    Hello,

    Please disable all 3-rd party plugins and check if this helps.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2018 at 15:44

    Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2018 at 15:35

    Hello,

    Customizer > WooCommerce > Product Catalog > Default product sorting

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2018 at 15:33

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2018 at 15:32

    You’re welcome!

    Regards

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    Viewing 56,640 results - 56,611 through 56,640 (of 68,223 total)
Viewing 30 posts - 56,611 through 56,640 (of 68,223 total)
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