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Viewing 30 posts - 56,581 through 56,610 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2018 at 07:30

    Great.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2018 at 07:28

    Hello,

    Please add this code in Theme Options > Styling > Custom css:

    .mobile-menu-wrapper .links {
        margin-top: 0px;
    }
    .mobile-menu-wrapper .menu {
        margin-bottom: 0px;
    }
    .mobile-menu-wrapper .menu > li:last-child {
        border-bottom: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2018 at 07:25

    Hello,

    Please see screenshot https://prnt.sc/ixvdhh
    add this code:

    .wpb_revslider_element {
        margin-bottom: 0px;
    }

    in custom css for the page http://prntscr.com/ixvdy5

    To access the DevTools, open a web page or web app in Google Chrome https://developers.google.com/web/tools/chrome-devtools/inspect-styles/. Either:
    -Select the Chrome menu Chrome Menu at the top-right of your browser window, then select Tools > Developer Tools.
    -Right-click on any page element and select Inspect Element.
    The DevTools window will open at the bottom of your Chrome browser.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2018 at 07:19

    Hello,

    Please read this topic https://www.8theme.com/topic/price-in-cad/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2018 at 07:14

    Hello @joskip,

    You can simply update the theme and the Instagram problem will be fixed – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2018 at 07:09

    Hello,

    To enable VC for the static block go to Visual Compose > Role Manager > Post type > Custom > choose static blocks http://prntscr.com/i0qj3c
    Also, please read our documentation – https://www.8theme.com/documentation/xstore/support/static-blocks/ https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2018 at 07:08
    .header-wrapper .header-logo {
        text-align: center;
        width: 100%;
        position:  absolute;
        top: 50%;
        transform: translateY(-50%);
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2018 at 07:05

    Hello,

    Please see screenshot – http://prntscr.com/ixv8g6

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2018 at 07:02

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 16:44

    Hello,

    Do you use CDN? If you are using CDN you have to wait till the CDN updates files automatically or contact your CDN provider and ask them to do it manually.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 14:51

    Hello @Blackbeard,

    Please add this code in Theme Options > Styling > Custom css:

    .products-loop .outofstock .content-product .out-of-stock + .product-content-image img.wp-post-image, .products-loop .outofstock.product-hover-swap .content-product:hover .out-of-stock + .product-content-image .image-swap img {
        opacity:  1;
    }
    .products-loop .outofstock.product-hover-swap .content-product .out-of-stock {
        z-index:  3;
        background-color:  transparent;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 14:50

    Hello,

    Please add this code in Theme Options > Styling > Custom css > Custom css for mobile:

    .header-xstore2  .header-logo {
        text-align:  center;
        width: 100%;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 14:48

    Hello,

    Please read our documentation – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    Likely you simply need to synchronize translation files.
    Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization, you’ll be able to translate new strings or strings that were changed.
    Also, don’t forget to backup all the files before any update.
    If the problem won’t be solved even after synchronization, please provide wp-admin and FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 14:24

    Hello,

    Have you checked if “Delete” works with the default theme?
    This is not a default functionality, so how can I add new payment method http://prntscr.com/ixjphl ?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 14:03

    Hello,

    Unfortunately, I can’t help you in this case, because likely the issue relates to Database. I would recommend contacting WordPress support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 13:49

    Hello,

    It would also be hugely helpful to us if you are able to indicate any steps taken up until the issue occurred. We may need to be able to recreate your issue on our end, and having this information would help with that. Simply stating something ‘doesn’t work’ isn’t helpful, and tells us nothing. Please, be as specific as possible.
    Hope you understand this matter, thank you.
    Also, make sure you have checked all the server requirements before the installation:
    – file_get_contents() function should be enabled in the server configuration;
    – PHP version: 5.3 or higher;
    – max_execution_time: 180, or greater;
    – memory_limit: 128M, or greater;
    – upload_max_filesize: 40M, or greater.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 13:34

    Hello,

    Do you face such problem with default WC theme too (Storefront)? What version of WC plugin do you use? Please provide a screenshot of the page and the “Delete” button that doesn’t work.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 13:28

    Hello,

    This is strange. But we are theme support and can help only with problems that strictly relates to our theme. Your categories problem doesn’t relate to our theme, because persist even with the default theme. You can contact WC or WordPress support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 13:23

    Hello,

    Yes.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 13:22

    Hello,

    You’re welcome!
    The problem was caused by custom css code. I’ve deleted this code from Theme Options so you can edit the buttons settings without any problem.
    In 4.22 theme update was added a fix for the Instagram problem. If on your site the problem persists, please create a new topic.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 13:17

    Hello @BorisZajicek,

    In 4.22 theme update was added fix for the Instagram problem. If on your site the problem persists, please create a new topic and provide temporary wp-admin and FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 13:15

    Hello,

    These changes relate to woocommerce update. You can change products image size via Customizer > Woocommerce > Product Images + don’t forget to regenerate thumbnails after changes.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 13:08

    Hello,

    Please add this code in Theme Options > Styling > Custom css > Custom css for mobile:

    .tp-mask-wrap .tp-caption.Newspaper-Title {
        white-space: pre-wrap !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 12:58

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 12:57

    Hello,

    1. Open page editor > Page Layout > Background image for breadcrumbs. Please select dimensions appropriate for your needs, for example, 1600×630. Also, do not forget to optimize images before uploading on site https://tinypng.com/
    2. Simply use the backend page editor http://prntscr.com/ixi9nm, select for row > 2 columns and drag content to the right one.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 12:37

    Hello,

    You can use this code in custom.css:

    @media only screen and (max-width: 480px) {
    .single-product .container {
        padding-left: 5px;
        padding-right: 5px;
    }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 12:33

    Hello,

    Please read our documentation – https://www.8theme.com/demo/docs/legenda/#!/demo_data_installation You can install demo data via Theme Options or using .xml files.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 12:30

    Hello,

    Please provide us with link to page with the problem and temporary wp-admin access in private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 12:19

    Hello,

    There are no conflicts with our theme, so I would recommend you to check how this works with default WC theme – Storefront, then contact the plugin author about the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2018 at 12:18

    Hello,

    Thanks for the topic.
    You are right, our contact form work in such way and you need to refresh the page to be able to see the new captcha image. But you can use “Contact Form 7” plugin and create own contact form + https://contactform7.com/captcha/

    Regards

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    Viewing 56,610 results - 56,581 through 56,610 (of 68,231 total)
Viewing 30 posts - 56,581 through 56,610 (of 68,231 total)
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