Hello,
Thank you for purchasing our theme and for reaching us.
Please provide us with your website URL so we can take a closer look.
Regards
Hello,
Thank you for purchasing our theme and for reaching us.
Please provide us with your website URL so we can take a closer look.
Regards
Hello,
Please check the Home page now.
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Hello,
Please read our documentation https://www.8theme.com/demo/docs/royal/#!/9_footer and watch video tutorial – https://www.8theme.com/videos/ (Royal – WordPress ThemeEngine – Footer Set Up)
Let me know if you need any further assistance.
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Hello,
To add some contact form on the page use the shortcode of form – http://prntscr.com/j08wv1
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You’re welcome!
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Hello,
Please create new topics for different questions to prevent misunderstanding.
1. Please provide some screenshots for better understanding the desired result. You can use such screenshot maker as Lightshot and provide links of screenshots in Private Content.
2. Please try to use this custom css code:
.product-information .tabs.accordion .tabs-nav {
display: -webkit-box;
display: -webkit-flex;
display: -ms-flexbox;
display: flex;
-webkit-box-orient: vertical;
-webkit-box-direction: normal;
-webkit-flex-direction: column;
-ms-flex-direction: column;
flex-direction: column;
}
.product-information .tabs.accordion .tabs-nav li:last-of-type,
.product-information .tabs.accordion .tabs-nav li.first-item,
.product-information .tabs.accordion div:last-of-type {
-webkit-box-ordinal-group: -1;
-webkit-order: -2;
-ms-flex-order: -2;
order: -2;
}
.product-information .tabs.accordion .tabs-nav .firstItem,
.product-information .tabs.accordion .tabs-nav .tab-description {
-webkit-box-ordinal-group: 0;
-webkit-order: -1;
-ms-flex-order: -1;
order: -1;
}
Regards
Hello,
Your product titles contain the sku information and this creates a conflict. We’ve disabled “Search by sku” in Theme Options. Please clear cache and check now http://prntscr.com/j07pb3
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Hello,
Please describe your question in more details.
XStore Child theme with a default functions.php file you can find here – https://www.8theme.com/download-plugins/
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Could you please provide temporary wp-admin access in Private Content?
Regards
Unfortunately, there is no possibility to make the gallery there. You can use this custom css code to hide the name:
.single-attachment .post-heading h2 {
font-size: 0px !important;
}
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Hello,
To be able to check this we need to have the ability to login, so please add the IP to the whitelist.
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Hello,
Please provide us with such post URL.
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Hello,
Change background-size to contain and height to 357px.
Also, it would be better if you provide temporary wp-admin access so I can take a closer look.
Regards
You’re welcome!
Have a nice day.
Regards
Hello,
Please add this code in Theme Options > Custom css:
.top-bar {
position: fixed;
width: 100%;
top: 0;
z-index: 999;
}
.header-wrapper .header {
padding-top: 34px;
}
.fixed-header-area.fixed-already {
top: 34px;
}
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Please see screenshot http://prntscr.com/j05i2k
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Hello,
You’re welcome!
1. Theme options > Blog & Portfolio > Blog Layout > Excerpt length(words) or http://prntscr.com/j05gdj
2. Delete this code from custom css http://prntscr.com/j05hmg
Regards
Hello,
Do you use third-party plugins that do not come bundled with our theme? Try to disable them and check if the problem still persists. Let us know result.
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Hello,
Could you please provide temporary wp-admin and FTP access in the Private Content area?
Regards
Hello,
1. Please read the following article https://docs.brainstormforce.com/how-to-create-google-api-key-in-order-to-make-the-google-map-element-work/
Theme Options > Footer > Footer text color > Light
2. Delete or change this custom css code https://prnt.sc/j058f7
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Hello,
Could you please provide temporary wp-admin access in the Private Content area?
Regards
Please check Slider Revolution settings https://prnt.sc/j03mnz if this won’t help, provide FTP access in the Private Content area.
Regards
Please try to Import of .XML files. We included all the demo versions and additional pages import to XML files folder of theme package. There you’ll be able to see .xml files, Revolution slider archives. Legenda Theme Options can also be imported by copying the text file and pasting its content into the Import from file field on the Import/Export tab in Legenda Theme Options.
Read more in doc – http://prntscr.com/ixw1qm
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Hello,
1. A fix for “Search for” translation will be added in next theme update.
2. Please add this custom css code:
.search-no-results .content {
left: 0;
width: 100%;
}
3.
.woocommerce-checkout .woocommerce-thankyou-order-received {
color: #ff5f7b;
font-size: 20px;
}
Regards
Hello @andriwbm,
Done.
But note, that the problem was fixed in the latest theme update, so I would recommend you to update the theme and all required plugins https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ Don’t forget to create backup of your files and database before starting the update process.
Regards
Hello,
Could you please provide FTP access also?
Regards
Hello,
We will add the option in new theme update, so you won’t lose it.
Our changes for tabs could not make any effect on the account icon.
We’ve added some custom css code to show the account icon in the header http://prntscr.com/j035u5. Please, clear cache and check.
Regards
Hello,
Thank you for purchasing our theme and for reaching us.
Do you use CDN?
Have you checked if this issue appears with our theme only or with a default theme too?
Regards