Forum Replies Created

Viewing 30 posts - 56,131 through 56,160 (of 68,223 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 13:04

    Hello,

    To solve the problem you need to re-save Theme Options after the theme update http://prntscr.com/j3aebr http://prntscr.com/j3aeuz

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 13:02

    Great. Feel free to ask if you have any other questions.
    Also, I would recommend you to edit .php files via FTP, not via the WP editor.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 12:58

    Hello,

    1. Add this code in Custom css for page http://prntscr.com/j3atxj

    .title span {
        max-width: 100% !important;
    }

    2. All available icons can be found in Icon Box Settings. If you want to upload own icon or image, use another VC element, for example, Icon or Image.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 12:45

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 12:45

    Please add this code in Theme Options > Styling > Custom css > Custom CSS for desktop (992px+):

    .single-product .product_title{
        position:  absolute;
        left: -50%;
        top: -40px;
    }
    
    .single-product .product-content {
        margin-top: 40px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 12:40

    Hello,

    1.

    .posts-slider article .content-article p {
        font-size: 12px;
    }

    2.

    .posts-slider .blog-post .post-heading, .posts-slider .grid-post-body {
        text-align: left !important;
    }
    .posts-slider .blog-post .read-more{
        margin-left: 0px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 12:32

    Hello,

    Please provide us with your website URL so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 12:24

    Hello,

    Please add this custom css code in Theme Options > Styling > Custom css:

    body.page-template-blank .page-wrapper {
        display:  block;
        width:  auto;
    }
    body.page-template-blank .container.blank-page {
        display:  block;
        width:  auto;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 12:19

    Hello,

    I’ve re-saved Theme Options – http://prntscr.com/j3aebr http://prntscr.com/j3aeuz

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 12:16

    Hello,

    We need full access to the wp-admin panel to check the issue. Also, provide FTP access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 11:02

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 11:01

    Hello,

    Please delete this custom css code https://prnt.sc/j399lj from Customize > Additional CSS.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 10:48

    Theme Options > General > Breadcrumbs > Breadcrumbs title font/Breadcrumbs font > Font Size – 0px

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 10:29

    Hello,

    Please provide screenshot of the problem and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 10:23

    Hello,

    Please update the theme and all required plugins to the latest versions, then disable all 3-rd party plugins. Temporarily activate the parent theme on site, clear cache and check if the problem are caused by changes in your child theme.
    Let us know results.
    If your site is live, do these tests on a staging site (1 theme license can be used for the 1 dev domain and 1 live domain).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 10:12

    Hello,

    Sorry for the delay due to the weekends.
    1. Please disable “Full page sections” http://prntscr.com/j38i7x
    2.

    p {
        color: #4f4f4f !important;
    }

    or check settings of your text elements – https://prnt.sc/j38jg0
    3. This is default woocommerce tab, so I would recommend you to contact woocommerce support.
    Maybe this article will be useful for you – https://docs.woocommerce.com/document/editing-product-data-tabs/
    4.

    .single_add_to_cart_button {
        color: white;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 10:03

    Hello,

    Please see screenshot http://prntscr.com/j38gpu
    read more – https://contactform7.com/recaptcha/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 09:56

    Hello,

    You just need to compare 2 files https://text-compare.com/ and add the missing code to your child theme file.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 09:51
    .header-wrapper.header-advanced .menu-wrapper .menu > li > a {
        padding-top: 1em;
        padding-bottom: 1em;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 09:46

    Hello,

    1,5,6,7, 8, 9. Likely you simply need to synchronize translation files.
    Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization, you’ll be able to translate new strings or strings that were changed.
    Also, don’t forget to backup all the files before any update.
    2. Static blocks > Shop Banners below the products
    3. Theme Options > E-commerce > Shop > Text for empty cart
    4. Check woocommerce translation.
    10. Find out a plugin that you use for this.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 09:37

    Hello,

    Do you use CDN? CDN minification causes such issues as a rule because Chrome browser blocks minification CDN script, at the same time it works in Safari. You need to disable CDN minification then contact CDN support to fix this problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 09:34

    Hello,

    https://www.8theme.com/download-plugins/ – XStore XML files > freelance > slider.zip
    http://prntscr.com/j382c3

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 09:26

    Hello @Scott,

    You can simply update the theme and the Instagram problem will be fixed – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    Don’t forget to create backup of your files and database before starting the update process.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 09:23

    Hello,

    Theme Options > Blog & Portfolio > Blog Layout > Sidebar position.
    Theme Options > General > Breadcrumbs > “Back to previous page” button.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 09:19

    Hello,

    Sorry for the delay due to the weekends.
    Please follow the steps below to update theme through FTP:
    – Download the zipped package from ThemeForest and extract to your desktop.
    – In the extracted package you will find archive Lifestyle_Theme_v.x.x.zip, which is the WordPress theme.
    – Extract zip file and upload only extracted lifestyle folder to /wp-content/themes/ folder on your server with overwriting.
    If you face any problem, provide us with the screenshot (use such screenshot maker as Lightshot).
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 09:18

    Hello @QDH,

    Follow the steps below to update theme through FTP:
    – Download the zipped package from ThemeForest and extract to your desktop.
    – In the extracted package you will find archive Lifestyle_Theme_v.x.x.zip, which is the WordPress theme.
    – Extract zip file and upload only extracted lifestyle folder to /wp-content/themes/ folder on your server with overwriting.
    If you face any problem, provide us with the screenshot (use such screenshot maker as Lightshot).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 09:15

    Hello,

    Unfortunately, I can’t log in. Please check – http://prntscr.com/j37t0k

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 09:11

    Hello,

    Could you please provide temporary wp-admin access in the Private Content area so I can take a closer look?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 08:58

    Hello,

    Visual Composer is old name of WPBakery Page Builder, please see screenshot – http://prntscr.com/j37l8l

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 10, 2018 at 08:55

    Hello,

    This requests additional customization in files.
    Please find etheme_init function in legenda/framework/theme-functions.php file
    http://prntscr.com/j37fra
    instead of wc_get_checkout_url() use wc_get_cart_url()
    Please make these changes via a child theme https://codex.wordpress.org/Child_Themes

    Regards

  • 1 2 3 1,871 1,872 1,873 2,273 2,274 2,275
    Viewing 56,160 results - 56,131 through 56,160 (of 68,223 total)
Viewing 30 posts - 56,131 through 56,160 (of 68,223 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.