Hello,
I’ve disabled “Search by sku” in Theme Options > General > Header settings. Please chek now.
The problem occurred because there are “boss” in product titles and in SKU.
Regards
Hello,
I’ve disabled “Search by sku” in Theme Options > General > Header settings. Please chek now.
The problem occurred because there are “boss” in product titles and in SKU.
Regards
You’re welcome!
Regards
Hello,
Thanks for the notice. The problem will be fixed in next theme update.
Regards
You use this language http://prntscr.com/j1qi67 and your woocommerce translations were named – http://prntscr.com/j1qj5y I’ve renamed xstore-de_DE.po /.mo to xstore-de_DE_formal.po /.mo
Regards
Hello,
The problem caused by this code:
.row {
width: 100%;
overflow: hidden;
}
from one of plugins https://prnt.sc/j1qcva
Regards
You’re welcome!
Regards
Hello,
Feel free to ask if you have any other questions.
Regards
Please update the theme to the latest version https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
also, update all required plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Don’t forget to create backup of your files and database before starting the update process.
Regards
Hello,
I’ve changed Top bar background opacity and Header background opacity from 0 to 1 in Theme Options – http://prntscr.com/j1pt8p
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Please provide us with temporary wp-admin access so we can take a closer look.
Regards
Please clear cache and check one more time – http://prntscr.com/j1pknw
or provide me some screenshot for better understanding.
Regards
Hello,
Theme Options > Custom css > Custom css for mobile:
.header-logo, .header-type-6 .header .header-logo, .fixed-header-area .header-logo {
margin-left: 0px;
}
.header-logo img {
max-width: 200px;
margin-left: 0;
}
.header-logo {
max-width: 200px !important;
}
.navbar {
padding: 7px 0;
}
Regards
Hello,
Have you tried to disable all 3rd party plugins?
Regards
Hello,
Please clear cache and check now.
Regards
Hello,
I would recommend you to enable the fixed header and stylise it according to your needs using custom css code, because another way request additional customization (additional customization is outside the scope of our support). Please describe desired looks of the fixed header.
Regards
Hello,
If you prefer this – http://prntscr.com/j1osz7
change http://prntscr.com/j1osr5 custom css to:
.sidebar-widget li {
line-height: 0;
}
Regards
Hello,
Theme Options > General > Header Settings > Header overlaps the content > Off + Header text color > Dark.
Feel free to ask if you have any other questions.
Regards
Hello,
You’re welcome!
Regards
Please change the previous code to:
.header-wrapper .header .navbar .menu-main-container .menu > li.current-menu-item > a, .fixed-header-area.color-light .menu > li.current-menu-item > a {
background-color: #5464;
color: red !important;
}
Regards
You’re welcome!
Regards
Hello,
Unfortunately, this is not possible, but add this code in Custom css:
.single-product table.variations,
.single-product table.variations td.value {
margin-bottom: 0;
}
.single-product #ni_enquiry {
clear: both;
margin-bottom: 20px;
}
Regards
Please change the previous code to this one:
.product-information .fixed-content {
display: -webkit-box;
display: -webkit-flex;
display: -ms-flexbox;
display: flex;
-webkit-box-orient: vertical;
-webkit-box-direction: normal;
-webkit-flex-direction: column;
-ms-flex-direction: column;
flex-direction: column;
}
.product-information .product_meta, .product-information .product_title, .product-information .products-page-cats, .product-information .woocommerce-product-rating, .product-information .product_brand {
-webkit-box-ordinal-group: 0;
-webkit-order: -1;
-ms-flex-order: -1;
order: -1;
}
.product-information .cart,
.product-information .legal-price-info {
-webkit-box-ordinal-group: 2;
-webkit-order: 1;
-ms-flex-order: 1;
order: 1;
}
.product-information .product_meta {
margin-bottom: 0;
}
.product-information .price {
margin-bottom: 0.3em;
}
You can ignore the notification, this is uncritical notice.
Regards
Hello,
Please provide us with temporary wp-admin access in the Private COntent area so we can take a closer look.
Regards
Hello,
Please add this code in Theme Options > Styling > Custom css:
.product-information .fixed-content {
display: -webkit-box;
display: -webkit-flex;
display: -ms-flexbox;
display: flex;
-webkit-box-orient: vertical;
-webkit-box-direction: normal;
-webkit-flex-direction: column;
-ms-flex-direction: column;
flex-direction: column;
}
.product-information .cart,
.product-information .product-share,
.product-information .legal-price-info {
-webkit-box-ordinal-group: 2;
-webkit-order: 1;
-ms-flex-order: 1;
order: 1;
}
.product-information .legal-price-info {
margin-bottom: 20px;
}
.product-information .product_meta {
margin-bottom: 0;
}
Regards
You’re welcome!
Thanks for the notice.
Let us know if you need any further assistance.
Regards
Yes, after the update the import should work fine.
Regards
Hello,
Please go to Dashboard > Updates > Check Again there soon will be available the new theme version.
Regards
Hello,
Please read our documentation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Likely you simply need to synchronize translation files.
Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization, you’ll be able to translate new strings or strings that were changed.
Also, don’t forget to backup all the files before any update.
If the problem won’t be solved even after synchronization, please let me know what FTP username can I use.
Regards
Hello,
Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope. Sometimes, not always, you need additionally customize theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make theme compatible with all the existing plugins.
Regards
Hello,
I’ve checked your site in Chrome, Firefox and Safari but can’t see problems – http://prntscr.com/j1m0u2
Do you use CDN? If yes, contact CDN support also.
Regards