Page 1863 – 8theme.com

Forum Replies Created

Viewing 30 posts - 55,861 through 55,890 (of 68,227 total)

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Rose Tyler

Support staff

April 18, 2018 at 07:25

Hello,

You added Product Categories widget in Single product page Sidebar but on your single product page the sidebar is disabled. To be able to see the effect of the widget settings to need to enable the sidebar or move the widget to Shop Sidebar area.

Regards

#191401 Copied In reply to: Layout broken after 3.7.1 update

Rose Tyler

Support staff

April 18, 2018 at 07:13

You’re welcome!

Regards

#191400 Copied In reply to: Making the text content on Category page smaller less width
Rose Tyler

Support staff

April 18, 2018 at 07:09
Hello,

.tax-product_cat .main-products-loop { margin-top: 54px; }

Regards
#191399 Copied In reply to: Adjust line above products on product category page
Rose Tyler

Support staff

April 18, 2018 at 06:59

You’re welcome!
Have a nice day.

Regards

#191397 Copied In reply to: Thumbnail picture too large

Rose Tyler

Support staff

April 17, 2018 at 16:11

Great.
Have a nice day.

Regards

#191379 Copied In reply to: Centre logo for Mobile devices

Rose Tyler

Support staff

April 17, 2018 at 15:51

Hello,

Please clear cache and check one more time – http://prntscr.com/j6gt0q

Regards

#191376 Copied In reply to: Centre logo for Mobile devices

Rose Tyler

Support staff

April 17, 2018 at 15:32

Hello,

1. Please check the code one more time https://prnt.sc/j6gg79 and http://prntscr.com/j6ggk6
2. Please update xstore theme to the latest version. Also, check if the problem persists while parent theme activated on site.

Regards

#191373 Copied In reply to: Theme Options
Rose Tyler

Support staff

April 17, 2018 at 15:21
Hello,

Have you deleted

.header-wrapper .header-logo { text-align: center; width: 100%; position: absolute; top: 50%; transform: translateY(-50%); }

from Theme Options > Styling > Custom css > Custom css for mobile?

Regards
#191371 Copied In reply to: Centre logo for Mobile devices
Rose Tyler

Support staff

April 17, 2018 at 15:16

Hello,

I am glad that you sorted out.
Feel free to ask if you have any other questions.

Regards

#191370 Copied In reply to: contact page

Rose Tyler

Support staff

April 17, 2018 at 15:01

Hello,

You’re welcome!

Regards

#191364 Copied In reply to: Brands not working

Rose Tyler

Support staff

April 17, 2018 at 15:00

I am glad that you sorted out. Could you please provide temporary wp-admin access so we could check the problem more deeply? Have you disabled “Product Image Hover” in Theme Options? What hover effect was selected?

Regards

#191363 Copied In reply to: Layout broken after 3.7.1 update

Rose Tyler

Support staff

April 17, 2018 at 14:35

Hello,

Great.
Have a nice day.

Regards

#191358 Copied In reply to: Product video not working

Rose Tyler

Support staff

April 17, 2018 at 14:29

You’re welcome!
Have a nice day.

Regards

#191356 Copied In reply to: add_theme_support ( titie-tag )

Rose Tyler

Support staff

April 17, 2018 at 14:28

Product Categories widget is the default WC widget and all available options can be found in settings http://prntscr.com/j6f20h
If you need something more, I would recommend you to contact Woocommerce support.
Feel free to ask if you have any other questions.

Regards

#191355 Copied In reply to: Shop Page Side Bar Categroies

Rose Tyler

Support staff

April 17, 2018 at 14:24

Hello,

I guess there is a problem with product content which contains html or php code, pay attention to these two products (content) http://prntscr.com/j6fd5g

Regards

#191353 Copied In reply to: Layout broken after 3.7.1 update

Rose Tyler

Support staff

April 17, 2018 at 14:22

Please copy et_theme_init function to child-theme/functions.php from woopress/framework/theme-functions.php
and add in your function this string http://prntscr.com/j6fbuc (as a temporary fix).
We will add it in next theme update.

Regards

#191352 Copied In reply to: add_theme_support ( titie-tag )

Rose Tyler

Support staff

April 17, 2018 at 14:13

Have you changed currency https://prnt.sc/j6f695 ?
To be able to help we need to see the problem or even re-create it on our side. Please provide us with temporary wp-admin access and describe in details what should we do to be able to see the problem. Thanks in advance.

Regards

#191350 Copied In reply to: Rupees symbol is not not visible in some device

Rose Tyler

Support staff

April 17, 2018 at 14:08

Hello,

I’ve checked your site in Chrome browser (latest version).
Have you cleared cache?
Please provide a screenshot of the problem.

Regards

#191347 Copied In reply to: Product video not working

Rose Tyler

Support staff

April 17, 2018 at 13:03

Hello,

Customize > Woocommerce > Product Catalog > Products per row.
I do not see the problem in firefox browser http://prntscr.com/j6e6ai Please clear cache and check one more time. Also, make sure that you use not very old browser version.

Regards

#191339 Copied In reply to: brand pages number of columns and breadcrumbs of brands in firefox

Rose Tyler

Support staff

April 17, 2018 at 12:59

Hello,

I do not see the problem http://prntscr.com/j6e4h6
Is it solved?

Regards

#191338 Copied In reply to: Product video not working

Rose Tyler

Support staff

April 17, 2018 at 12:43

Hello,

Unfortunately, there is no such possibility for header type 11.
But you can edit your header-structure file in /wp-content/themes/royal/headers.
admin – file
1 – 1
2 – 1
3 – 1
4 – 1
5 – 1
6 – 2
7 – 2
8 – 3
9 – 1
10 – 4
11 – 4
12 – 4
13 – 5
14 – 5
15 – 1
16 – 1
17 – 6
18 – 2
Also, we recommend you to make all changes in the Child Theme.
https://codex.wordpress.org/Child_Themes

Regards

#191337 Copied In reply to: how to add top bar with currency converter same as demo

Rose Tyler

Support staff

April 17, 2018 at 12:35

Hello,

I am using the same browser version. Likely your problem relates to cache. Have you tried to clear cache or check single product page on another computer?

Regards

#191336 Copied In reply to: Rupees symbol is not not visible in some device

Rose Tyler

Support staff

April 17, 2018 at 12:28

Hello,

Appeatance > Widgets > Shop Sidebar > add Product Categories widget and select “Show as dropdown”.

Regards

#191335 Copied In reply to: Shop Page Side Bar Categroies

Rose Tyler

Support staff

April 17, 2018 at 12:25

Hello,

Please describe your question in more details.

Regards

#191334 Copied In reply to: add_theme_support ( titie-tag )

Rose Tyler

Support staff

April 17, 2018 at 12:22

Hello,

Please delete this – http://prntscr.com/j6dm35

Regards

#191333 Copied In reply to: Revolution Slider – Responsiveness

Rose Tyler

Support staff

April 17, 2018 at 12:17

Hello,

Go to Settings > Permalinks > try to re-save permalinks, check if this helps.

Regards

#191332 Copied In reply to: Brands not working

Rose Tyler

Support staff

April 17, 2018 at 12:12

Do you want to remove these arrows or change color?

Regards

#191330 Copied In reply to: reduce size picture of products and remove the box of custom and valuations

Rose Tyler

Support staff

April 17, 2018 at 10:56

You’re welcome!

Regards

#191318 Copied In reply to: How to hide specific Element (Row) on mobile vision? Please help

Rose Tyler

Support staff

April 17, 2018 at 10:49

Hello,

You can use such screenshot maker as Lightshot and provide links of screenshots.
Could you please provide temporary wp-admin access in the Private Content area?

Regards

#191316 Copied In reply to: how to edit and area above footer royal theme

Rose Tyler

Support staff

April 17, 2018 at 10:44

You’re welcome!

Regards

#191315 Copied In reply to: Moving website to root and Licence
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Viewing 55,890 results - 55,861 through 55,890 (of 68,227 total)

Viewing 30 posts - 55,861 through 55,890 (of 68,227 total)

← 1 2 3 … 1,862 1,863 1,864 … 2,273 2,274 2,275 →

Forum Replies Created

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