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Viewing 30 posts - 55,741 through 55,770 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 12:22

    Hello,

    Connect to your server using FTP, copy widgets.php file into royal/framework folder with replacing. Do not forget to clear cache after this.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 12:12

    Hello,

    I am glad that you sorted out.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 12:07

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 12:06

    Hello,

    Please provide your purchase code in the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 12:05

    Please provide us with temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 12:02

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 12:00

    Ok.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 09:27

    Hello,

    Please read this article https://contactform7.com/captcha/ (but contact Form 7 4.3 and later recommend reCAPTCHA instead of Really Simple CAPTCHA).
    Or you can use some additional plugin, for example, https://wordpress.org/plugins/really-simple-captcha/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 08:38

    Hello,

    Unfortunately, we can do nothing in case the problem independent of the theme.
    Looks like it is a specific problem of the new version of ios. You will have the same situation with fonts even with a default theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 08:32

    Hello,

    Please provide us with temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 08:25

    Hello,

    1. Please add this code in Theme Options > Styling > Custom css > Custom css for mobile:

    .header-wrapper .header-logo img {
        max-width: 140px !important;
    }

    2. Global Custom css:

    .template-container {
        background-color:  gray;
    }
    .content-product {
        background-color:  white;
    }
    .content-product .price {
        padding-bottom: 25px !important;
    }
    .content-product .product-title {
        text-align: center;
    }
    .content-product .price {
        text-align: center !important;
        padding-right: 0px !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 08:06

    Hello,

    What error do you get? Have you tried to update theme via FTP? https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 08:04

    Hello,

    Your site under maintenance mode, so please provide us with temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 08:01

    You’re welcome. Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 08:00

    Hello,

    8. Change Icons elements http://prntscr.com/j7op82 to List icon with List icon items inside http://prntscr.com/j7opnh or something else.
    1. Go to edit page > Page Layout > Sidebar Position > Without.
    2. I’ve changed Breadcrumbs Style for the page from Default to Width Background http://prntscr.com/j7ovqo

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 07:39

    Hello,

    You can simply disable the search in Theme Options > Header > Enable search form in header > Off and https://prnt.sc/j7omcl
    Or remove http://prntscr.com/j7okkm (legenda/js/theme.js)
    + minify content of this file https://jscompress.com/ into etheme.min.js file.
    Please note we don’t guarantee full compatibility of 3rd-party plugins or additional extensions with the theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 07:27

    Hello @aahmadi3,

    Have you tried to clear cache? I do not see the problem http://prntscr.com/j7ojlk Have you sorted out?
    If you still need some help, please describe the problem in more details and provide us with temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 07:21

    Hello,

    Theme Options > Shop > Product Page Banner.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2018 at 15:50

    You’re welcome. Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2018 at 15:31

    Hello,

    What version of the Safari browser do you use? Please provide some screenshots.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2018 at 14:26

    Hello,

    Please provide us with your website URL and screenshot of position where you want to add the search form.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2018 at 14:12

    Hello @jaegadigital,

    You may see this as result of testing your site https://prnt.sc/j7d5nr, so check your robots.txt file (these articles can be useful https://www.ostraining.com/blog/general/google-mobile-robots/ https://mor10.com/robots-txt-might-be-ruining-your-mobile-friendly-ranking-with-google/ ).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2018 at 14:10

    Please describe your question in more details with screenshots.
    Also, note the additional customization in the source code is out of our support scope https://themeforest.net/page/item_support_policy

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2018 at 13:35

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2018 at 13:34

    Here is an example of code that should be added in functions.php file of child theme:

    add_action('woocommerce_single_product_summary', 'et_custom_meta_content', 50);
    function et_custom_meta_content () {
    	global $post;
    	echo $post->ID; // show here your custom field content instead of this 
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2018 at 13:29

    Hello,

    I would recommend you to edit files via FTP, not via the editor.
    You need to copy the function http://prntscr.com/j7ci1z into child theme (without function_exists) and add required content there.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2018 at 12:55

    Hello,

    Please provide us with temporary wp-admin and FTP access in the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2018 at 12:45

    Where exactly on the page do you want to display it? Please provide some screenshots.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2018 at 12:38

    Hello,

    Please give us full access to WP Dashboard, not to My Account page only.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2018 at 12:07

    Hello,

    Please make changes in php files via child theme https://www.8theme.com/documentation/docs/child-theme/ https://codex.wordpress.org/Child_Themes
    What exactly do you want to change?

    Regards

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    Viewing 55,770 results - 55,741 through 55,770 (of 68,187 total)
Viewing 30 posts - 55,741 through 55,770 (of 68,187 total)
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