Forum Replies Created

Viewing 30 posts - 55,771 through 55,800 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 07:01

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 07:00

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 16:10

    Hello,

    There is not the required possibility, by default. Please provide FTP access also, we will check what can be done to help you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 15:50

    Hello,

    I do not see the error. Have you sorted out?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 15:12

    Hello,

    Please find this code in Theme Options > Styling > Custom css https://prnt.sc/j7ur11

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 14:20

    Hello,

    You can add Menu widget in Top bar widget area (Appearance > Widgets) or add a Text widget with your links.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 14:13

    Please try to set, for example, Logo max width – 200px and Header padding – 5px (top and bottom) in Theme Options.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 14:05

    Hello,

    Please see screenshots of our demo http://prntscr.com/j7tod2 > http://prntscr.com/j7tots http://prntscr.com/j7tp1b http://prntscr.com/j7tpkc (http://prntscr.com/j7tpum http://prntscr.com/j7tq7a)
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 13:55

    Hello,

    Yes, the theme was changed for testing. Thanks for understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 12:42

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 12:28

    Hello,

    Do you want to change logo size on some device? What logo size do you prefer?
    Have you tried to change the logo size in Theme Options > General > Header Settings > Logo max width?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 12:22

    Hello,

    Connect to your server using FTP, copy widgets.php file into royal/framework folder with replacing. Do not forget to clear cache after this.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 12:12

    Hello,

    I am glad that you sorted out.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 12:07

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 12:06

    Hello,

    Please provide your purchase code in the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 12:05

    Please provide us with temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 12:02

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 12:00

    Ok.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 09:27

    Hello,

    Please read this article https://contactform7.com/captcha/ (but contact Form 7 4.3 and later recommend reCAPTCHA instead of Really Simple CAPTCHA).
    Or you can use some additional plugin, for example, https://wordpress.org/plugins/really-simple-captcha/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 08:38

    Hello,

    Unfortunately, we can do nothing in case the problem independent of the theme.
    Looks like it is a specific problem of the new version of ios. You will have the same situation with fonts even with a default theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 08:32

    Hello,

    Please provide us with temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 08:25

    Hello,

    1. Please add this code in Theme Options > Styling > Custom css > Custom css for mobile:

    .header-wrapper .header-logo img {
        max-width: 140px !important;
    }

    2. Global Custom css:

    .template-container {
        background-color:  gray;
    }
    .content-product {
        background-color:  white;
    }
    .content-product .price {
        padding-bottom: 25px !important;
    }
    .content-product .product-title {
        text-align: center;
    }
    .content-product .price {
        text-align: center !important;
        padding-right: 0px !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 08:06

    Hello,

    What error do you get? Have you tried to update theme via FTP? https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 08:04

    Hello,

    Your site under maintenance mode, so please provide us with temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 08:01

    You’re welcome. Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 08:00

    Hello,

    8. Change Icons elements http://prntscr.com/j7op82 to List icon with List icon items inside http://prntscr.com/j7opnh or something else.
    1. Go to edit page > Page Layout > Sidebar Position > Without.
    2. I’ve changed Breadcrumbs Style for the page from Default to Width Background http://prntscr.com/j7ovqo

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 07:39

    Hello,

    You can simply disable the search in Theme Options > Header > Enable search form in header > Off and https://prnt.sc/j7omcl
    Or remove http://prntscr.com/j7okkm (legenda/js/theme.js)
    + minify content of this file https://jscompress.com/ into etheme.min.js file.
    Please note we don’t guarantee full compatibility of 3rd-party plugins or additional extensions with the theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 07:27

    Hello @aahmadi3,

    Have you tried to clear cache? I do not see the problem http://prntscr.com/j7ojlk Have you sorted out?
    If you still need some help, please describe the problem in more details and provide us with temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2018 at 07:21

    Hello,

    Theme Options > Shop > Product Page Banner.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2018 at 15:50

    You’re welcome. Feel free to ask if you have any other questions.

    Regards

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    Viewing 55,800 results - 55,771 through 55,800 (of 68,231 total)
Viewing 30 posts - 55,771 through 55,800 (of 68,231 total)
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