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CART ICON - by kidsandroll - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

kidsandroll

Participant

April 19, 2018 at 00:27

Hi,

Im not able to see the cart icon. It supose to be enable in home page but I cant see it. Even when you are buying something… you cant see whats in your cart.

Thanks

Sara

#191484 Copied Theme version: xstore child

5 Answers

Rose Tyler

Support staff

April 19, 2018 at 06:58

Hello,

Theme Options > E-commerce > Shop > Enable cart widget in > Header.

Regards

#191487 Copied

kidsandroll

Participant

April 20, 2018 at 10:44

I had checked that and I still cant see it… I need help

Thanks

#191592 Copied

Rose Tyler

Support staff

April 20, 2018 at 12:05

Please provide us with temporary wp-admin access so we can take a closer look.

Regards

#191599 Copied

kidsandroll

Participant

May 2, 2018 at 22:42

Hi,

I had provided you wp-admin access and I havent had an answer. Do you know whats the problem for my cart icon?

Thanks

#192289 Copied

Rose Tyler

Support staff

May 3, 2018 at 08:19

Dear @kidsandroll,

I’ve checked Private content in this topic and I do not see access http://prntscr.com/jd2uoe. Where and in what way you provided wp-admin access?

You use 4.21.1 theme version, the latest one is 4.25. If you use latest version of woocommerce plugin, please update the theme and all required plugins also https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update Don’t forget to create a backup of your files and database before starting the update process.

Have you tried to disable all 3rd-party plugins to find out if an additional plugin is a reason for the problem?
Please check “Just Catalog” option in Theme Options > E-commerce > Shop.
Did you edit template files via child theme? The problem persists if the parent theme activated on site?

Thanks in advance for your answers.

Regards

#192300 Copied
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