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Viewing 30 posts - 55,681 through 55,710 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 14:47

    Hello,

    Please remove margin-top -30px from settings of the first row on the page https://prnt.sc/j90ah2

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 14:34

    Hello,

    Please try to add this code in custom.css file:

    .home .container {
        width:  100%;
    }
    .home .container > * {
        padding: 0 15px;
    }
    .home .container .table-row {
        max-width:  100%;
        display:  flex;
        align-items:  center;
        justify-content: space-between;
    }
    .home .shopping-cart-widget {
        margin-right:  30px;
    }
    .home .top-bar .top-links {
        margin-right: 60px;
    }
    .home .side-area-icon {
        margin-left:  0;
        right:  20px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 14:32

    Hello,

    1. What exactly do you want to change http://prntscr.com/j9003n ?
    Please check settings of Product Catalog in Customize > Woocommerce.
    2. Have you re-saved Theme Options settings after the theme update?
    3. Please provide some screenshots and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 14:24

    Hello,

    Please note, that you need to regenerate thumbnails using Regenerate thumbnails plugin to apply changes from the Customizer.
    I’ve re-uploaded the image – http://prntscr.com/j8zx9k but I would recommend to use a graphics editor and prepare product images (make them the same size) before uploading it to your media gallery, then your grid will look much better.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 14:13

    Hello,

    Sometimes, after changing the active theme on site, positions of widgets can be changed (Appearance > Widgets).
    About the Fatal error, we need to be able to take a closer look. Please update the theme and let us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 14:02

    Hello,

    I do not see the problem on your site https://prnt.sc/j8zk4m
    Please try to use another browser.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 13:55

    Hello @fabio_vito,

    This is not a default possibility of the theme. You can find an additional plugin that can provide this functionality or contact woocommerce support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 13:51

    Hello,

    Please provide some screenshots for better understanding your problem with categoires.
    Also, if you have a lot of menu items and can’t save some menu options then you need to increase PHP Max Input Vars. By default it is 1000, try to set 5000 or 8000 for example http://sevenspark.com/wordpress/menu-item-limit
    If Mega menu options won’t appear after the increasing the limit, try to disable all 3rd-party plugins.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 13:31

    Hello @aahmadi3,

    Please change this code:

    .single-product .subscription-details {
        display: none;
    }

    to

    .products-grid .subscription-details, .single-product .subscription-details {
        display:  none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 13:12

    Hello,

    Please edit xstore/woocommerce/content-product-slider.php file http://prntscr.com/j8yq4c > http://prntscr.com/j8yqb5 $style == 'advanced'

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 12:59

    I am glad that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 12:49

    Hello,

    There is using et_page_heading action (woopress/framework/theme-functions.php) in 404.php, index.php, page.php, portfolio.php, single.php files, for example, http://prntscr.com/j8yfhu
    etheme_breadcrumbs function is used in other files.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 12:42

    About the scroll problem on your Home page, is it solved? If not, please let us know what browser do you use.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 12:38

    Hello,

    In next theme update, will be added an option to upload a featured video for posts http://prntscr.com/j8y6u2 This video will be shown on the blog page and inside the post content.
    For now, we’ve sent content.php and single.php files to your registration email, you can replace these files in woopress folder via FTP. Also, open woopress/framework/theme-options.php file > find
    posts_meta_boxes function and add this code:

    array(
                'id'          => 'post_video',
                'label'       => 'Featured video',
                'type'        => 'text'
    ),

    http://prntscr.com/j8w75k
    Unfortunately, possibility to show video, of posts, in the post grid, requests a lot of additional customization in source code and it is out of our support scope. You can maybe find a plugin that can provide such functionality or contact WP-Kraken team.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 12:21

    Hello,

    Have you activated the child theme on site (Appearance > Themes)?
    Try to check if this function does not work at all from child theme, you may just echo ‘some text’; in the function to see if it works. If so then it could be wc_add_notice function causes the problem and try to add next strings

    add_action('wp_ajax_add_transfer', 'check_cart_weight');
    add_action('wp_ajax_nopriv_add_transfer', 'check_cart_weight');

    If the problem woun’t be solved, provide temporary wp-admin access and describe in more details how to recreate (what dares to do to see how it works).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 12:15

    Hello,

    Please, re-save your WooPress options after upgrading the theme. Navigate to admin panel > Theme Options and hit Save changes. Then clear cache and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 12:05

    Hello,

    Please add this code in Theme Options > Custom css:

    .fixed-header .menu-main-container {
        display: inline-block;
        float: right;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 12:02

    Hello,

    Please provide us with temporary wp-admin access so we can take a closer look at your settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 10:58

    Hello,

    I do not see the problem on the page you provided. Is the issue solved?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 10:41

    Hello,

    1. Search post type can be selected in Theme Options > Header Settings > Main header area.
    2. I’ve added text element with links. Please check https://prnt.sc/j8wr4a

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 10:23

    Hello,

    Please edit this custom css code:

    .header-logo img {
        max-width: 200px;
    }
    .header-logo {
        max-width: 200px !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 09:50

    Hello,

    Thanks for the topic.
    I’ve checked your Footer static block. In Widgetised Sidebars http://prntscr.com/j8vwdv should be selected appropriate widget areas. Likely, content of these areas http://prntscr.com/j8vww1 should be shown in the footer, so please go to Appearance > Widgets and set content for Footer Block areas, then go to Static blocks > Footer > Edit “widgetised sidebar” elements and set Sidebar blocks http://prntscr.com/j8vxop

    Copyright Background Color you can change in Theme Options > Footer.
    To fix this http://prntscr.com/j8w2eu go to Theme Options > Header Settings > Fixed header color scheme > Dark.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 09:33

    Hello,

    1-4. – Does it work the same way with the parent theme?
    – Have you tried to disable all 3rd-party plugins?
    1-3. – Please check if the same problems persist only with our theme or with a default theme too (WC theme – Storefront).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 09:18

    Hello,

    Is the problem solved http://prntscr.com/j8vma6 ? If not, please describe the problem in more details and provide some screenshots for better understanding.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 09:14

    Hello,

    Sorry for the delay due to the weekends.
    Have you changed temporary access? Please provide us with correct wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 09:13
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 09:06

    Hello,

    1. Please read this article https://docs.woocommerce.com/document/woocommerce-localization/
    I would recommend you use Loco translate plugin to the theme translation https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for royal theme).
    2. Please provide a screenshot for better understanding and URL of the desired demo displaying.
    3. Go to Theme Options > Header Settings > Enable header overlap > Off, and enable the overlap only for the Home page – http://prntscr.com/j8vg29
    4. Contact your hosting provider support and ask them to increase the following PHP settings:
    – post_max_size to 64M;
    – upload_max_filesize to 64M;
    https://prnt.sc/j8vgqv

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 08:54

    Hello,

    1. Is the problem solved http://prntscr.com/j8vbeg ?
    2. Theme Options > E-commerce > Products Page Layout > Image hover effect and Buttons hover settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 08:49

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2018 at 08:49

    Hello,

    Please add this code in Theme Options > Styling > Custom css:

    .post-grid .post-categories {
        display: none;
    }

    Regards

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    Viewing 55,710 results - 55,681 through 55,710 (of 68,187 total)
Viewing 30 posts - 55,681 through 55,710 (of 68,187 total)
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