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Viewing 30 posts - 55,021 through 55,050 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 10:24

    Hello,

    Sorry for the delay due to the weekends.
    1. The problem should be fixed after theme update to 3.8 version.
    2. On mobile, we use mobile menu – http://prntscr.com/jnz31h > http://prntscr.com/jnz346
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 10:17

    Hello @cosmin_m,

    Please read our documentation – https://www.8theme.com/demo/docs/classico/ (5.6. Blog Page)
    We included all the demo versions and additional pages import to XML Files folder of theme package. XML files can be imported via Tools > Import > WordPress.
    Our demo products, posts and projects include placeholders which you replace when create real site. Besides if you check theme documentation https://www.8theme.com/demo/docs/classico/#theme_installation_and_upgrade you’ll see the following notice Important: Images you get after demo content import can neither be used on a live site, nor redistributed. If you want to find out where images came from to buy the license use image search engine https://www.tineye.com/
    We excluded real images from demo content and replaced them by placeholders because many of our clients had the problems with demo content import because of the large size of import file and server settings. With placeholders it takes seconds to import demo content, with images – minutes or some of users, who had limits in server setting, get the error. As a rule, our customers have their own images and there is no any problem to replace placeholders by real images.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 10:08

    Hello,

    Sorry for the delay due to the weekends.
    1. I am glad that you sorted out.
    2. I’ve checked your site and do not see the problem. Is it solved? If not, explain it in more details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 10:04

    Hello,

    Please explain the problem in more details and provide some screenshots https://prnt.sc/ for better understanding.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 10:00

    Hello,

    1. Slides take images and text of posts automatically. Please read – https://www.themepunch.com/revslider-doc/special-content-sources/ You can change it in slider settings or create a new slider, all required information can be found in Slider documentation – https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
    2. Appearance > Widgets > Main Sidebar and Footer Area.
    Please provide us with your website URL so we can take a closer look if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 09:38
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 09:36

    Hello,

    You can disable Header overlap for Home page – http://prntscr.com/jnyf6u or add this code in Theme Options > Custom css:

    .home .header-type-2.slider-overlap .header .menu > li > a, .home .header-type-2.slider-overlap .shop-text .total {
        color: #af874f !important;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 09:28

    Hello,

    Sorry for the inconvenience. I’ve sent your request to our developers, hope the problem will be resolved in next theme update.
    Unfortunately, there is no a way to fix it from the child theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 09:20

    Hello,

    Sorry, but we don’t provide support for 3-rd party plugins as it’s out of our support scope.
    The visual effect relates to “Ajax “Add To Cart”” option that works only for simple products; this can be disabled in Theme Options > Single Product Page. Please try to disable the option, I hope it helps you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 09:08

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 09:07

    Hello,

    Thank you for kind words. Unfortunately, we do not have any special documentation. You can search for some yourself, for example, https://codex.wordpress.org/Child_Themes

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 08:49

    Hello,

    – Does it work the same way with the parent theme?
    – Have you tried to disable all 3rd-party plugins?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 08:49

    Hello,

    1. You need to change this custom css code https://prnt.sc/jnxib7 to https://prnt.sc/jnxiqz

    left: 50%;
    transform: translateX(-50%) !important;

    2. You need to disable Screets Live Chat plugin if you don’t use it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 08:39

    Hello,

    This is just a notice. You can ignore it. Have you enabled debug mode in wp-config.php file? Disable it.
    I do not see the problem with page edit. Is it solved?
    https://www.8theme.com/faq/ (How to update plugins included in theme?)

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 08:25

    Hello,

    Thanks for the topic.
    Please explain in details the desired result and provide us with temporary wp-admin access in the Private Content area so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 08:23

    Hello,

    Please add this code in Theme Options > Custom css or in style.css file of child theme:

    .shop_table .shipping th {
        width:  auto;
    }
    .shop_table #shipping_method {
        padding-left: 0px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 08:17

    Hello @Doggys Market,

    Please read our documentation – https://www.8theme.com/documentation/xstore/menu-set-up/ Here are screenshots of menus from animals version – http://prntscr.com/jnxd53 http://prntscr.com/jnxde6
    You need to create a new menu and mark it as secondary – https://prnt.sc/jjdqft
    Mega menu works almost the same way for the secondary menu as for the main menu but in vertical design https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/
    In 4.16 theme version Menu options were moved into popup https://prnt.sc/idhhcf so to be able to see all menu settings, you need to click on “8Theme Page Options”.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 08:04

    Hello,

    Customize > Woocommerce > Product Catalog > Default product sorting http://prntscr.com/j6cbjz
    You can contact WooCommerce support to get help with this, it’s not our theme option.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:56

    Hello,

    Theme Options > General > 404 page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:55

    Hello,

    You can select “Stretch row and content” in Row stretch settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:52

    Hello,

    You need to use <?php echo etheme_wishlist_btn(); ?> in product-quick-view.php file.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:51

    Hello,

    You need to edit product-quick-view.php file (xstore/woocommerce folder); etheme_single_product_brands function can be found in xstore/framework/woo.php.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:43

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:42

    Hello,

    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:41

    Hello,

    I would recommend you to contact woocommerce support.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:39

    Hello,

    Try to disable Ajax “Add to Cart” option in Theme Options > Single Product Page and check the site after that.
    Please read this topic https://www.8theme.com/topic/ajax-product-filter-2/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:34

    Hello @lg731,

    Please provide your purchase code in the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:32

    Hello @slider521,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:30

    Hello,

    Unfortunately, there is no such possibility.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:22

    Hello @subcold, @Markgo, @csib,

    Try to downgrade CMB2 plugin to previous version or temporary disable it during editing the Revolution slider. CMB2 plugin updated CodeMirror but Revolution slider – not and they conflict now. Read here detailed information https://www.8theme.com/topic/slider-revolution-javascript-broke-cant-change-sliders/

    Regards

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    Viewing 55,050 results - 55,021 through 55,050 (of 68,231 total)
Viewing 30 posts - 55,021 through 55,050 (of 68,231 total)
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