Forum Replies Created

Viewing 30 posts - 54,991 through 55,020 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 08:49

    Hello,

    – Does it work the same way with the parent theme?
    – Have you tried to disable all 3rd-party plugins?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 08:49

    Hello,

    1. You need to change this custom css code https://prnt.sc/jnxib7 to https://prnt.sc/jnxiqz

    left: 50%;
    transform: translateX(-50%) !important;

    2. You need to disable Screets Live Chat plugin if you don’t use it.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 08:39

    Hello,

    This is just a notice. You can ignore it. Have you enabled debug mode in wp-config.php file? Disable it.
    I do not see the problem with page edit. Is it solved?
    https://www.8theme.com/faq/ (How to update plugins included in theme?)

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 08:25

    Hello,

    Thanks for the topic.
    Please explain in details the desired result and provide us with temporary wp-admin access in the Private Content area so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 08:23

    Hello,

    Please add this code in Theme Options > Custom css or in style.css file of child theme:

    .shop_table .shipping th {
        width:  auto;
    }
    .shop_table #shipping_method {
        padding-left: 0px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 08:17

    Hello @Doggys Market,

    Please read our documentation – https://www.8theme.com/documentation/xstore/menu-set-up/ Here are screenshots of menus from animals version – http://prntscr.com/jnxd53 http://prntscr.com/jnxde6
    You need to create a new menu and mark it as secondary – https://prnt.sc/jjdqft
    Mega menu works almost the same way for the secondary menu as for the main menu but in vertical design https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/
    In 4.16 theme version Menu options were moved into popup https://prnt.sc/idhhcf so to be able to see all menu settings, you need to click on “8Theme Page Options”.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 08:04

    Hello,

    Customize > Woocommerce > Product Catalog > Default product sorting http://prntscr.com/j6cbjz
    You can contact WooCommerce support to get help with this, it’s not our theme option.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:56

    Hello,

    Theme Options > General > 404 page.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:55

    Hello,

    You can select “Stretch row and content” in Row stretch settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:52

    Hello,

    You need to use <?php echo etheme_wishlist_btn(); ?> in product-quick-view.php file.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:51

    Hello,

    You need to edit product-quick-view.php file (xstore/woocommerce folder); etheme_single_product_brands function can be found in xstore/framework/woo.php.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:43

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:42

    Hello,

    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:41

    Hello,

    I would recommend you to contact woocommerce support.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:39

    Hello,

    Try to disable Ajax “Add to Cart” option in Theme Options > Single Product Page and check the site after that.
    Please read this topic https://www.8theme.com/topic/ajax-product-filter-2/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:34

    Hello @lg731,

    Please provide your purchase code in the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:32

    Hello @slider521,

    Please try to activate theme now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:30

    Hello,

    Unfortunately, there is no such possibility.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:22

    Hello @subcold, @Markgo, @csib,

    Try to downgrade CMB2 plugin to previous version or temporary disable it during editing the Revolution slider. CMB2 plugin updated CodeMirror but Revolution slider – not and they conflict now. Read here detailed information https://www.8theme.com/topic/slider-revolution-javascript-broke-cant-change-sliders/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:21

    Hello,

    Try to downgrade CMB2 plugin to previous version or temporary disable it during editing the Revolution slider. CMB2 plugin updated CodeMirror but Revolution slider – not and they conflict now. Read here detailed information https://www.8theme.com/topic/slider-revolution-javascript-broke-cant-change-sliders/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:19

    Hello,

    Please follow our documentation https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
    Don’t forget to create backup of your files and database before starting update process! Your theme options could be exported in a file (Theme Options > Import/Export > Options > Export Options) to be able to restore the site to the previous state if something goes wrong. Also, check the widgets and make sure that you know where every widget is placed because they could be messed up after the update.
    Let us know if you need any assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2018 at 07:09

    Hello,

    Try to downgrade CMB2 plugin to previous version or temporary disable it during editing the Revolution slider. CMB2 plugin updated CodeMirror but Revolution slider – not and they conflict now. Read here detailed information https://www.8theme.com/topic/slider-revolution-javascript-broke-cant-change-sliders/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 15:59

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 15:04

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 15:01

    Dear @JerzyKre,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 14:59

    This code:

    /* make category description less wide */
    @media only screen and (min-width: 1201px){ 
    .tax-product_cat .read-more-wrap {
        max-width: 75%;
        margin: auto;
    }
    
    @media only screen and (max-width: 1200px){ 
    .tax-product_cat .read-more-wrap {
        max-width: 85%;
        margin: auto;
    	}
    	}
    
    /* Prices on category and product page page less weighty */
    
    .products-grid .product .product-name {
        font-size: 14px;
        font-weight: 200;
    }
    .products-grid .product .price {
        font-size: 20px;
        font-weight: 300;
    }
    .single-product h2.product-name {
        font-size: 20px;
        font-weight: 200;
    }
    .single-product-page .product-info .price {
        font-size: 20px;
        font-weight: 300;
    }
    /* Change Menu Font */
    
    	.top-bar a {
        font-family: Raleway;
        line-height: 1.5 !important;
        color: #6f6f6f !important;
    	font-size: 16px;
        font-weight: 300;
    	}
    	
    	.header .shopping-cart-widget .widget_shopping_cart_content .bottom-btn a {
        font-size: 12px !important;
    	}}

    should be changed to:

    /* make category description less wide */
    @media only screen and (min-width: 1201px){ 
    .tax-product_cat .read-more-wrap {
        max-width: 75%;
        margin: auto;
    }
    }
    @media only screen and (max-width: 1200px){ 
    .tax-product_cat .read-more-wrap {
        max-width: 85%;
        margin: auto;
    	}
    }
    
    /* Prices on category and product page page less weighty */
    
    .products-grid .product .product-name {
        font-size: 14px;
        font-weight: 200;
    }
    .products-grid .product .price {
        font-size: 20px;
        font-weight: 300;
    }
    .single-product h2.product-name {
        font-size: 20px;
        font-weight: 200;
    }
    .single-product-page .product-info .price {
        font-size: 20px;
        font-weight: 300;
    }
    /* Change Menu Font */
    
    .top-bar a {
        font-family: Raleway;
        line-height: 1.5 !important;
        color: #6f6f6f !important;
    	font-size: 16px;
        font-weight: 300;
    }
    	
    .header .shopping-cart-widget .widget_shopping_cart_content .bottom-btn a {
        font-size: 12px !important;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 14:50

    Hello,

    You updated the theme to the latest version so I would recommend you to update WooCommerce plugin. Let us know if the problem will be solved after WC update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 13:54

    Hello,

    You can install missing woocomerce pages via WooCommerce > System Status > Tools. Read more -https://docs.woocommerce.com/document/woocommerce-pages/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 13:51

    Hello,

    Does it work the same way with the parent theme? Have you tried to disable all 3rd-party plugins?
    Also, you need to update Massive Addons for Visual Composer plugin to latest version – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 13:36

    Hello,

    Please clear cache and check now http://prntscr.com/jmhdyk

    Regards

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    Viewing 55,020 results - 54,991 through 55,020 (of 68,187 total)
Viewing 30 posts - 54,991 through 55,020 (of 68,187 total)
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