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Viewing 30 posts - 55,051 through 55,080 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 15:04

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 15:01

    Dear @JerzyKre,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 14:59

    This code:

    /* make category description less wide */
    @media only screen and (min-width: 1201px){ 
    .tax-product_cat .read-more-wrap {
        max-width: 75%;
        margin: auto;
    }
    
    @media only screen and (max-width: 1200px){ 
    .tax-product_cat .read-more-wrap {
        max-width: 85%;
        margin: auto;
    	}
    	}
    
    /* Prices on category and product page page less weighty */
    
    .products-grid .product .product-name {
        font-size: 14px;
        font-weight: 200;
    }
    .products-grid .product .price {
        font-size: 20px;
        font-weight: 300;
    }
    .single-product h2.product-name {
        font-size: 20px;
        font-weight: 200;
    }
    .single-product-page .product-info .price {
        font-size: 20px;
        font-weight: 300;
    }
    /* Change Menu Font */
    
    	.top-bar a {
        font-family: Raleway;
        line-height: 1.5 !important;
        color: #6f6f6f !important;
    	font-size: 16px;
        font-weight: 300;
    	}
    	
    	.header .shopping-cart-widget .widget_shopping_cart_content .bottom-btn a {
        font-size: 12px !important;
    	}}

    should be changed to:

    /* make category description less wide */
    @media only screen and (min-width: 1201px){ 
    .tax-product_cat .read-more-wrap {
        max-width: 75%;
        margin: auto;
    }
    }
    @media only screen and (max-width: 1200px){ 
    .tax-product_cat .read-more-wrap {
        max-width: 85%;
        margin: auto;
    	}
    }
    
    /* Prices on category and product page page less weighty */
    
    .products-grid .product .product-name {
        font-size: 14px;
        font-weight: 200;
    }
    .products-grid .product .price {
        font-size: 20px;
        font-weight: 300;
    }
    .single-product h2.product-name {
        font-size: 20px;
        font-weight: 200;
    }
    .single-product-page .product-info .price {
        font-size: 20px;
        font-weight: 300;
    }
    /* Change Menu Font */
    
    .top-bar a {
        font-family: Raleway;
        line-height: 1.5 !important;
        color: #6f6f6f !important;
    	font-size: 16px;
        font-weight: 300;
    }
    	
    .header .shopping-cart-widget .widget_shopping_cart_content .bottom-btn a {
        font-size: 12px !important;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 14:50

    Hello,

    You updated the theme to the latest version so I would recommend you to update WooCommerce plugin. Let us know if the problem will be solved after WC update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 13:54

    Hello,

    You can install missing woocomerce pages via WooCommerce > System Status > Tools. Read more -https://docs.woocommerce.com/document/woocommerce-pages/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 13:51

    Hello,

    Does it work the same way with the parent theme? Have you tried to disable all 3rd-party plugins?
    Also, you need to update Massive Addons for Visual Composer plugin to latest version – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 13:36

    Hello,

    Please clear cache and check now http://prntscr.com/jmhdyk

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 12:12

    Hello,

    500 Internal server error means that there is some Fatal error in PHP script or on the server side. You can turn on debug mode in WordPress to see the error https://codex.wordpress.org/Debugging_in_WordPress
    If it will not show any errors then contact your hosting provider and ask them to give you a server error log to check what is wrong.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 11:46

    Hello,

    Please add this code in Theme Options > Styling > Custom css > Custom css for desctop:

    .mega-menus-full-width .menu-wrapper .item-design-mega-menu .nav-sublist-dropdown {
        top: 100% !important;
        width: 100%;
        margin-top: 0;
    }
    .mega-menus-full-width .menu-wrapper .menu > li.item-design-mega-menu {
        position: static;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 11:21

    Hello,

    Thanks for the topic. Please provide us with your website URL so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 11:20

    Dear @geeklover,

    I use the same browser version, but do not face the problem on your site http://prntscr.com/jmfjqw Please try to disable additional browser extensions or edit the page from another computer. Also, check your internet connection.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 11:14

    Hello @troyek,

    Please submit a new topic https://www.8theme.com/forums/xstore-wordpress-support-forum/ and provide us with your site URL. Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 09:55

    Hello,

    You updated the theme to the latest version so I would recommend you to update WooCommerce plugin. Let us know if the problem will be solved after WC update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 09:47

    Dear @filiphdan,

    I can see that some widgets changed positions in the result of theme changing. Sorry for the inconvenience, you can place widgets in right positions (Appearance > Widgets) from Inactive Widgets area.
    If it does not work with the default theme, this means that the problem doesn’t relate to the theme and can’t be fixed from our side. I would recommend you to contact hosting provider or plugin author to fix the problem with email sending.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 09:27

    Hello,

    We do not face this problem on our test site. Could you please provide us with temporary wp-admin and FTP access in the Private Content area? Can we update the theme on your site to be able to check the problem? Please confirm that you have a full backup of your site, theme options, and DB.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 09:18

    Hello,

    Thanks for the topic.
    Please update Massive Addons for WPBakery Page Builder plugin to 2.3.3 version.
    I’ve checked your site and there are no problems with preview or frontend editor – https://gyazo.com/de86e9622a2d3993f8b1571f1b09c714 http://prntscr.com/jmdyr2 Make sure that version of your browser is not old, or check the editor from another computer.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 09:09

    Hello,

    Please try to enable the default WC theme – Storefront and check the translation. In case the problem occurs with our theme only try to add this code in functions.php file of the child theme:
    apply_filters( 'wpml_current_language', NULL );
    If the problem relates to our theme and the code won’t help, let us know the path to theme folder on FTP.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 08:44

    Hello,

    Please, contact your hosting provider to get FTP access (FTP hostname, FTP username, FTP password) to your site.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 08:43

    My pleasure 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 08:32

    Hello,

    Sorry for the delay. Is your problem solved? https://www.8theme.com/topic/installation-issue-on-live-server/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 08:29

    You’re welcome!
    Here is custom css code:

    .top-bar .top-links li a, 
    .my-account-link:before, .logout-link:before, 
    .login-link:before, .register-link:before {
        color: black;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 08:25

    Hello,

    Ok. Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 08:16

    Hello,

    You can search among Woocommerce extensions, for example, https://wordpress.org/plugins/smart-variations-images/
    Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 07:58

    Hello,

    I’ve asked you to check the situation with the default theme because a server error can be the reason of your problem, in this case, we can do nothing and you need to contact your hosting provider. Please temporary activate Twenty Seventeen or Twenty Sixteen theme on your site and test the email sending. Let us know the result and thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 07:36

    Hello,

    I see, to show the registration link in the top bar you need to translate Registration page. Please do this and let me know the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 07:27

    Hello,

    Please use the following snippet in functions.php file of child theme to add a custom global product tab:

    /**
     * Add a custom product data tab
     */
    add_filter( 'woocommerce_product_tabs', 'woo_new_product_tab' );
    function woo_new_product_tab( $tabs ) {
    	
    	// Adds the new tab
    	
    	$tabs['test_tab'] = array(
    		'title' 	=> __( 'New Product Tab', 'woocommerce' ),
    		'priority' 	=> 50,
    		'callback' 	=> 'woo_new_product_tab_content'
    	);
    
    	return $tabs;
    
    }
    function woo_new_product_tab_content() {
    
    	// The new tab content
    
    	echo '<h2>New Product Tab</h2>';
    	echo '<p>Here\'s your new product tab.</p>';
    	
    }

    http://prntscr.com/jmcpi9

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 07:18

    Hello,

    You’re welcome!
    Please add this code in Theme Options > Styling > Custom css > Global Custom css:

    .zoom-images-button, .open-video-popup, .open-360-popup {
        background-color: #f8f8f8;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2018 at 07:16

    Hello,

    New theme version 4.26 will be available soon.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 24, 2018 at 16:12

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 24, 2018 at 15:43

    Hello,

    Please check your test site. I’ve renamed theme folder and uploaded classico theme folder, that doesn’t contain any custom changes – https://prnt.sc/jm2xxx There is a notice about outdated files, this files will be fixed in next theme update. Please note, that before update WC plugin, you need to check changelog of ThemeForest to be sure that current theme version is fully compatible with woocommerce version.

    Regards

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    Viewing 55,080 results - 55,051 through 55,080 (of 68,227 total)
Viewing 30 posts - 55,051 through 55,080 (of 68,227 total)
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