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Several bug and tweak questions - by r1nk

This topic has 15 replies, 2 voices, and was last updated 5 years, 9 months ago ago by Rose Tyler

r1nk

Participant

June 21, 2018 at 13:57

Hey, first of all currently I’m using WooPress Version: 2.5 . Please don’t ask me to update to latest version as previous developer already changed a lot of things directly inside the parent theme folder. Thus, updating the theme version surely gonna require a lot more of work.

There several questions I would like to ask in hope you guys will be able to help me.

1. At the brands widget, how do I hide the brands that don’t have any products? ( Like WooCommerce Product Categories widget got that option )

2. At the homepage, if you hover to product image name Test and TAG HEUER AQUARACER CAF101F.BA0821 , the product image able to swap to different image, but I can’t click the image to open the product page. How do I fix it?

3. On single product page, how do I change the image gallery to sit vertically beside the main image? ( I noticed the latest theme version got this option in setting, but I hope you guys can provide me the code for me to change it directly on the php file )

4. Im using WooCommerce Product Tags widget for the watches option above the watch archive ( Chronograph, Diver, Dress , .etc ). My question is how do I highlight the active tag in black color just like the brands widget?

5. Below are the code inside the product-attributes.php . These codes display product attribute in table format. My question is, how do I call this product attribute to show it in some other page template? ( I would like to display the product attribute below the image gallery in single product page )

That all for now. Sorry if I ask too many questions. But I really hope you guys can help me with it. Feel free to ask me for WordPress / FTP credential if you guys need it. This is the staging site.

Please, contact administrator
for this information.

#195353 Copied Theme version: 2.5 WooCommerce version: 2.6.45

14 Answers

r1nk

Participant

June 21, 2018 at 14:02

Updated the link to code inside the product-attributes.php . Dunno why I cant edit my 1st post.

Please, contact administrator
for this information.

#195354 Copied
Rose Tyler

Support staff

June 21, 2018 at 14:29
Hello,

1. By default, there is no such option, this requests additional customization in files. Please note that additional customization in the source code is out of our support scope.
2. You can use this custom css code:
```
.woocommerce-LoopProduct-link {
    height: 100%;
    width: 100%;
    display: block;
    position: absolute;
    z-index: 3;
}
```
3. Sorry, but this also relates to additional customization.
4. I would recommend you to contact the plugin autors.
5. Please read support policy https://themeforest.net/page/item_support_policy

Regards
#195355 Copied
r1nk

Participant

June 21, 2018 at 16:48

Thanx for the fast reply.

1. Is the brands a custom field develop by the theme or you guys using WooCommerce brands plugin? And if can may I know how to disable it? (in case I’m planning to using other similar custom field type)

2. Thank you! It works.

3. Owh OK. Since you guys had developed it in the latest version, can’t share the way for the older version to work also?

4. OK noted.

5. OK noted.

#195361 Copied

Rose Tyler

Support staff

June 22, 2018 at 13:14

Hello,

1. Brands are developed by our team as a part of the theme. You may simply do not use this our functionality and create something own or use an additional plugin.
P.S.We don’t give guaranty for full theme compatibility with all 3-rd party plugins.
3. We made a lot of changes to make it work good with the option and there will take some time to realize the desired result on your site without updating to the version that contains this option.
We can provide names of files which were changed:
woopress/woocommerce/content-single-product.php
woopress/woocommerce/single-product/product-image.php
woopress/woocommerce/single-product/product-thumbnails.php
woopress/js/etheme.js ( look for ’slick-slide’)
woopress/js/head.js
+ css code that is used for correct showing the gallery on the desktop, laptop, mobile.
Compare files to find the required code and transfer them to your site. If you don’t have the necessary skills you can submit customization request to WPKraken team.
I would recommend you to sort out the code of the theme and transfer your customization into child theme to be able to do updates. We’ve sent 2.5 theme version to your registration email, so you will be able to compare files. Here can be downloaded child theme – https://www.8theme.com/download-plugins/ Create a staging site (the full copy of live site). There you will be able to do all required changes. Make sure that everything is ok and only after that update everything on the production site.

Regards

#195406 Copied

r1nk

Participant

June 27, 2018 at 07:37

Thanx for the answers.

BTW, I just updated the WooCommerce plugin to v3.0.0 and the image zoom/lightbox not working anymore. Can you guys share with me the theme version that fixed this issue?

If you don’t remember, I believe the version is the same with this top discussion post https://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050/comments?page=51

And can I know what files/folders of the release that affect with zoom/lightbox? Only the files inside the woopress/woocommerce folder ?

#195598 Copied

Rose Tyler

Support staff

June 27, 2018 at 14:01

Hello,

We’ve sent 3.0.0.1 theme version – https://prnt.sc/jzymeo https://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050?s_rank=5

Have you enabled this option https://prnt.sc/jzycac (Theme Options -> Single Product Page)?
Sorry, but I can’t say for sure all files. Please check these:
woopress/woocommerce/single-product/product-image.php
woopress/woocommerce/single-product/product-image.php
woopress/framework/woo.php

Regards

#195641 Copied

r1nk

Participant

June 28, 2018 at 05:05

I tried replacing only those 3 files, but it won’t work.

Then I replaced the entire theme folder, it works. But geez do you guys removed the support menu from 5 to only 3?

I used 2 menu at the footer (Footer 1 & 2 menu), but now it won’t show since those 2 menu position already been removed.

Any idea how to get it back? (Before this I used theme v2.5)

#195680 Copied

Rose Tyler

Support staff

June 29, 2018 at 10:38

Hello,

Please describe the problem with menu in more details with screenshots for better understanding.

Regards

#195741 Copied

r1nk

Participant

July 2, 2018 at 10:14

Sorry for the late reply. Never mind, I already rollback it to original version, so can’t screenshot it.

Another question though, for mobile device, only one watch is been displayed. May I know where I can change the setting to make it show 2 watches in a row?

#195833 Copied

Rose Tyler

Support staff

July 2, 2018 at 10:27

Hello,

Please provide me link to the page where you have 1 product per row on mobile.

Regards

#195835 Copied

r1nk

Participant

July 2, 2018 at 10:33

Posted in private content.

Please, contact administrator
for this information.

#195836 Copied
Rose Tyler

Support staff

July 2, 2018 at 11:01
You can use this custom css code:
```
@media (max-width: 480px) {
.products-grid .product {
    width:  50% !important;
}
}
```
Regards
#195838 Copied
r1nk

Participant

July 2, 2018 at 11:13

Thank you!

It works.

BTW, is it ok for me to continue post any further questions here in the future or better create a new topic?

#195839 Copied

Rose Tyler

Support staff

July 2, 2018 at 12:19

You’re welcome!
Please kindly open up new topics for additional questions.

Regards

#195843 Copied
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