Hello,

Is the problem solved? http://prntscr.com/k1h0f6

Regards

Hello @wongchewchuan and @kujazz,

We’ve sent archives of required plugins to your registration email.

Please read our documentation – https://www.8theme.com/documentation/xstore/plugins/plugins-update/ https://www.8theme.com/documentation/docs/activation-and-purchase-codes/
All the premium plugins included in our theme are external and we have the right to build them into our theme as we purchase the Extended License for each of these plugins. These plugins registration is not obligatory. The plugins are functioning perfect without any activation. The plugin activation option was added in the plugin for the customers to get automatic updates and support directly from plugin developers. Only in case you need this features you will need to purchase and register the plugin. This is not only our practice but all the theme authors from ThemeForest.

Regards

Hello,

Please try Theme Options > General > Header settings > Header padding.

Regards

You’re welcome!
Have a nice weekend.

Regards

1. Try to change this http://prntscr.com/k0uemm to 622×382 then regenerate thumbnails.
2. Please use this custom css code:

.header-wrapper.header-top-menu .et-follow-buttons>a i {
    color: black;
}

Regards

We did not study this question, that’s why can’t give you any recommendations, sorry.

Regards

Dear @cmtcav,

To fix the first problem, add this code in Theme Options > Styling > Custom css:

.et-looks-content .et-isotope-item .content-product.product-inview .banner-content {
    position: relative;
}

Please, provide us with temporary wp-admin access so we will be able to check what can be done to solve the problem with speed.
Also, please check “Limit” settings of Products elements on the page. Try to set limit – 8 or 10.

Regards

Hello,

Fixed. Please check now.

Regards

Hello,

I am glad that the problem was solved.
Have a nice day.

Regards

Hello,

Is WordPress Importer activated plugin activated on your site? If so, try to deactivate it and update the theme.
Also, we’ve sent the archive of latest theme version to your registration email. You can update the theme via FTP https://www.8theme.com/demo/docs/legenda/#installation_upgrade

Regards

Hello,

Please describe how the problem relates to VC. What version of the plugin do you use?
Error 500, as a rule, relates to server configuration so it would be better to contact your hosting provider support.

Regards

Hello,

1. Is it solved? http://prntscr.com/k0rqe4 If you can see another result, try to clear cache.
2. Have you cleared cache? Have you checked it from another computer?

Regards

Hello,

Search looking through the description and title if it finds required words there it displays the results. It does not search by category title, brands or tags. If you want to have the search by category title or tags you need to use some third-party search plugins that include this.

Regards

Hello,

You can edit header structure in header-structure file (/wp-content/themes/woopress/headers).
admin – file
1 – 1
2 – 1
3 – 1
4 – 1
5 – 1
6 – 2
7 – 2
8 – 3
9 – 1
10 – 4
11 – 4
12 – 4
13 – 5
14 – 5
15 – 1
16 – 1
17 – 6
18 – 2
I would recommend you to do all changes in template files via child theme – https://codex.wordpress.org/Child_Themes

Regards

Hello,

Please describe the problem with menu in more details with screenshots for better understanding.

Regards