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  Rodrigo

  Participant

  June 28, 2018 3:56 pm

  Hello Rose,

  How are you doing?

  I’m having a problem with Slider Revolution, it just disappeared, I do not know what happened, it’s giving a message that I already gave on another site, but you informed me that it was because of the theme that it was outdated, so I updated and it worked again I am already using the latest version and now disappeared displaying the same message.

  See below a screenshot of the problem.

  https://gyazo.com/044b26965f8a44fef87ad81cb1adcff8

  I await your next interaction!

  Best regards,
  Rodrigo M.

  Site URL: hidden

  Theme version: 4.3

  WooCommerce version: 3.4.3

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  Rose Tyler

  Support staff

  June 29, 2018 10:40 am

  Hello,

  I do not see the problem – http://prntscr.com/k0qj7e Is it solved?

  Regards

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  Rodrigo

  Participant

  June 29, 2018 1:26 pm

  Hello Rose,

  Not yet, I could see that the problem only appears to users who are not logged in, those who are logged in as both customer in the store and administrators the slider back up and running, why does this happen?

  How can I fix this?

  I await your next interaction!

  Best regards,
  Rodrigo M.

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  Rodrigo

  Participant

  June 29, 2018 1:44 pm

  Hello Rose,

  I would like to inform you that I could find out where the problem was, in Slider Revolution> Global Settings I had enabled the “Defer Javascript Loading” option, but I did not know that the problem was this so I enabled and disabled option by option until it worked again.

  Consider the problem solved and thank you for the support.

  Best regards,
  Rodrigo M.

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  Rose Tyler

  Support staff

  June 29, 2018 1:52 pm

  Hello,

  I am glad that the problem was solved.
  Have a nice day.

  Regards

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