Forum Replies Created

Viewing 30 posts - 53,341 through 53,370 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 23, 2018 at 06:56

    Hello,

    Please provide us with your site URL.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 23, 2018 at 06:55

    Hello,

    xstore/framework/theme-function.php

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 22, 2018 at 16:50

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 22, 2018 at 16:46

    Hello,

    Do you use latest theme version?
    Changes were done via Theme Options > Typography > Navigations?
    Have you cleared cache?
    Please describe the problem in more details with screenshots and provide temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 22, 2018 at 16:43

    You’re welcome!
    Would you mind to rate our product: https://themeforest.net/downloads
    That would be much appreciated 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 22, 2018 at 14:29

    In this case, you need to disable Promo Popup via Theme Options and add own link using a Text widget in Appearance > Widgets > Right side top bar area http://prntscr.com/kln3ok

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 22, 2018 at 09:48

    You’re welcome!
    You can edit this element via Theme Options > E-commerce > Promo Popup.
    Also, please read about widgets areas – https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 22, 2018 at 07:45

    Hello,

    Thanks for contacting us.
    Use Lightshot Screenshot tool to share your screenshot link.
    Your site under maintenance mode, so I can’t check it. Please provide temporary wp-admin access in the Private Content area http://prntscr.com/jztfo1
    You may try “Two rows” header type. Also, a position of the search can be changed via Theme Options General > Header Settings > Enable search form in. Custom content can be added in header via “Header custom HTML” in Theme Options.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 22, 2018 at 07:35

    Hello,

    Use Lightshot Screenshot tool to share your screenshot link.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 22, 2018 at 07:17

    Hello,

    Unfortunately, I can’t login. Please check the credentials.
    Also, make sure that your PHP memory limit is no less than 128MB. If you use Ultimate Addons plugin, update it to latest version https://www.8theme.com/download-plugins/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 22, 2018 at 07:07

    Hello,

    Please add this code in Custom css for page http://prntscr.com/klhmjy to remove white space:

    .page-content {
        margin-bottom: 0px;
    }
    .wpb_revslider_element {
        margin-bottom: 0px;
    }

    Size of your slider can be changed via Slider Revolution settings. I can’t check these settings because the provided user doesn’t have access to the appropriate section.
    Here is Slider documentation https://www.themepunch.com/faq/ideal-image-size/ https://www.themepunch.com/revslider-doc/slider-setup/#layers-grid-size

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 22, 2018 at 06:59

    Hello,

    I am glad that you sorted out.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 22, 2018 at 06:55

    Hello,

    You can create your own menu in Appearance > Menus > create the menu and choose it like “My account” in location settings.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 22, 2018 at 06:51

    Hello,

    Please check if you have the same problem with default woocommerce theme – Storefront.
    Have you tried to disable third-party plugin?
    If the problem remains only with our theme and is not caused by an additional plugin, provide us with temporary wp-admin and FTP access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 21, 2018 at 10:27

    Hello,

    Theme Options > General > Mobile Header Settings > Mobile header text color > Dark.
    Also, you can customize mobile menu links in Theme Options > Typography > Navigation.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 21, 2018 at 08:38

    Hello,

    Do you use the latest version of Ultimate Addons for WPBakery Page Builder plugin?
    Please provide us with temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 21, 2018 at 08:27

    Hello,

    Please clear cache and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 21, 2018 at 08:24

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 21, 2018 at 08:21

    Hello,

    4.

    .single-product .product-information select {
        font-size: 14px;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 20, 2018 at 12:34

    Hello,

    You can add this code in Custom css via Theme Options:

    .woocommerce-terms-and-conditions-checkbox-text {
        padding-left: 20px;
    }
    .checkbox input#terms {
        margin-top: 6px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 20, 2018 at 12:24

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 20, 2018 at 10:20
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 20, 2018 at 10:09

    Hello,

    Thanks for contacting us.
    Have you added custom css code in Theme Options > Styling > Custom css or in style.css file of child theme?
    For example, add this code in Global custom css area via Theme Options:

    .content-product .price {
        font-size: 16px;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 20, 2018 at 09:59

    You’re welcome!
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 20, 2018 at 09:58

    Is the problem solved?
    If you need further assistance, provide us with wp-admin access and we will be able to help you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 20, 2018 at 09:29

    Hello,

    1. Your footer created via static block so responsive design depends on WPBakery Page Builder settings for content https://wpbakery.com/video-academy/category/responsive/
    2-3. Please remove this custom class http://prntscr.com/kkosbg
    4. Please try to add this code in Theme Options > Custom css > Global custom css:

    @media only screen and (max-width: 992px){
        .mobile-nav .widget-title span {
            background-color: #1a1a1a;
            color: white;
            float: left !important;
            padding-left: 0px;
            margin-bottom: 20px;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 20, 2018 at 07:54

    Hello,

    Please describe your problem in more details for better understanding.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 20, 2018 at 07:44

    Hello,

    Sorry for the delay due to the weekends.
    Please try to change Background Image for row, or provide us with temporary wp-admin access in the Private Content area.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 20, 2018 at 07:42

    Hello,

    Very likely you reached the Max Input Vars limit because of menu items number and your WP can’t save all the settings of your menu. So, if you choose the option, save menu but then you’ll see that option is not saved then increase max input vars limit to 5000 or 8000. You can contact the hosting provider and ask for help with increasing. Read more http://sevenspark.com/wordpress/menu-item-limit

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 20, 2018 at 07:39

    Hello,

    Thanks for contacting us.
    Please read our documentation https://www.8theme.com/demo/docs/legenda/#wishlist
    If this is not what you are looking for, provide us with your site URL and temporary wp-admin access so we can take a closer look, please.

    Regards

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    Viewing 53,370 results - 53,341 through 53,370 (of 68,227 total)
Viewing 30 posts - 53,341 through 53,370 (of 68,227 total)
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