Hello,

Please check if the required home page persists in Pages section then you can set it as Home in Settings > Reading > Front page displays http://prntscr.com/klwcwz
Try to install Chat plugin manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugin archive. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder. You can find the zip files for plugins installation here – https://www.8theme.com/download-plugins/
Read more – https://www.8theme.com/faq/
If you need any further assistance, provide us with temporary wp-admin access.

Regards

Hello,

Unfortunately, I can’t login to your site.
Make sure you have checked all the server requirements before the installation https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
Were all the plugins installed successfully? Try to install demo content from Theme Options > Import/Export.

Regards

Hello,

xstore/framework/theme-function.php

Regards

Hello,

Do you use latest theme version?
Changes were done via Theme Options > Typography > Navigations?
Have you cleared cache?
Please describe the problem in more details with screenshots and provide temporary wp-admin access so we can take a closer look.

Regards

In this case, you need to disable Promo Popup via Theme Options and add own link using a Text widget in Appearance > Widgets > Right side top bar area http://prntscr.com/kln3ok

Regards

Hello,

Thanks for contacting us.
Use Lightshot Screenshot tool to share your screenshot link.
Your site under maintenance mode, so I can’t check it. Please provide temporary wp-admin access in the Private Content area http://prntscr.com/jztfo1
You may try “Two rows” header type. Also, a position of the search can be changed via Theme Options General > Header Settings > Enable search form in. Custom content can be added in header via “Header custom HTML” in Theme Options.

Regards

Hello,

Unfortunately, I can’t login. Please check the credentials.
Also, make sure that your PHP memory limit is no less than 128MB. If you use Ultimate Addons plugin, update it to latest version https://www.8theme.com/download-plugins/

Regards

Hello,

I am glad that you sorted out.
Feel free to ask if you have any other questions.

Regards

Hello,

Please check if you have the same problem with default woocommerce theme – Storefront.
Have you tried to disable third-party plugin?
If the problem remains only with our theme and is not caused by an additional plugin, provide us with temporary wp-admin and FTP access so we can take a closer look.

Regards

Hello,

Do you use the latest version of Ultimate Addons for WPBakery Page Builder plugin?
Please provide us with temporary wp-admin access so we can take a closer look.

Regards

Hello,

You’re welcome!

Regards

Hello,

You can add this code in Custom css via Theme Options:

.woocommerce-terms-and-conditions-checkbox-text {
    padding-left: 20px;
}
.checkbox input#terms {
    margin-top: 6px;
}

Regards

Please see screenshots http://prntscr.com/kkpidq + http://prntscr.com/kkpiir > http://prntscr.com/kkpinm

Regards

You’re welcome!
Feel free to ask if you have any other questions.

Regards

Hello,

1. Your footer created via static block so responsive design depends on WPBakery Page Builder settings for content https://wpbakery.com/video-academy/category/responsive/
2-3. Please remove this custom class http://prntscr.com/kkosbg
4. Please try to add this code in Theme Options > Custom css > Global custom css:

@media only screen and (max-width: 992px){
    .mobile-nav .widget-title span {
        background-color: #1a1a1a;
        color: white;
        float: left !important;
        padding-left: 0px;
        margin-bottom: 20px;
    }
}

Regards