Hello,
Please check Screen Options – http://prntscr.com/knbx2v
Regards
Hello,
Appearance > Customize > WooCommerce > Product Images.
More information about product image settings you can find in WooCommerce Documentation.
After these changes, you need to Regenerate Thumbnails to apply them! You can use Regenerate thumbnails plugin to do this.
Regards
Hello @jeffersoninacio,
Please make sure that all required plugins are activated https://www.8theme.com/documentation/xstore/plugins/included-plugins/ and disable all 3rd party plugin.
Let us know the result.
Regards
Hello @Pahkov-23,
Please update Massive Addons for Visual Composer plugin to the latest version https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Let us know the result.
Regards
Hello,
Thanks for the topic.
Sorry for the delay due to the weekends.
I do not see the problem on your site http://prntscr.com/kn9kbr Is it solved?
Also, wp-admin access is incorrect.
Regards
Hello,
Thanks for contacting us.
Please make sure that all required plugins are activated https://www.8theme.com/documentation/xstore/plugins/included-plugins/ and disable 3rd party plugin.
Regards
Hello,
I am glad that you sorted out.
Feel free to ask if you have any other questions.
Regards
Hello,
Thanks for the topic.
Please try to add this code in Theme Options > Styling > Custom css:
.banner-type-3 {
pointer-events: none;
}
Regards
Hello,
Please watch these video tutorials – https://wpbakery.com/video-academy/category/responsive/
and use Responsive Options.
Feel free to ask if you have any other questions.
Regards
Hello,
You’re welcome!
Regards
Hello,
You’re welcome!
Regards
Hello,
We’re getting this on your site: Error establishing a database connection.
You need to check database settings in wp-config.php file or contact your hosting provider support.
Regards
Hello,
Thanks for contacting us.
Please use Typography options for Menu and Breadcrumbs also http://prntscr.com/km2qwp
Do not forget to check font in settings of your elements http://prntscr.com/km2rj6
Then clear cache and check the result.
Regards
Hello,
It looks like the theme was not fully installed.
Did you install the theme via FTP?
You need to upload all theme files https://www.8theme.com/documentation/docs/theme-installation/
Regards
Hello,
I do not see the problem http://prntscr.com/km2e65 Please clear cache and check one more time.
Regards
We are planning to release the new version within a month.
Regards
– These pages can be imported using xml files (Tools > Import > WordPress). Find Import_files in the whole theme package.
Also, we can help to recreate the required pages, simply provide temporary wp-admin access.
– You need to install woocommerce pages. To do this go to WooCommerce > System Status > Tools > Install WooCommerce Pages.
Regards
2. Thanks for the notice. I will send a report to our developers to fix it in next theme update.
3. Please follow our documentation and create WishList page https://www.8theme.com/demo/docs/royal/#0_wishlist
Regards
Try to download the plugin now.
Regards
1. On your site http://prntscr.com/km0n41 I can see that cart and top bar are enabled. Please clear cache and check one more time.
2. Add to cart works fine http://prntscr.com/km0ntj for me
3. Install MailChimp for WP plugin > create form http://prntscr.com/km0rmx and add shortcode on page http://prntscr.com/km0rga
For example:
<small>
Sign up to get exclusive offers from<br> our favorite brands and to be well up in the news.
</small>
<p>
<input type="email" id="mc4wp_email" name="EMAIL" required placeholder="Your email address" />
<input type="submit" value="Sign up" />
</p>
Read more https://kb.mc4wp.com/
Regards
Hello,
Thanks for the screenshot.
This requests additional customization in files, which is beyond our basic support scope.
You can edit header structure file (xstore/headers/ folder) depending on header type that you use https://www.8theme.com/documentation/docs/child-theme/
If you don’t have the necessary skills you may wait for a new theme update (5.0 version) that includes a few new settings for the header.
Regards
Hello,
1. Try to disable all 3rd-party plugins to check if one of them causes the problem.
2. You can upload Size guide image via [8theme] Product Options http://prntscr.com/klyens
Regards
You’re welcome!
Regards
Hello,
Please check if you have same problems with the default theme.
Regards
Hello,
We are glad that your problem was solved.
Regards
Hello,
Please try to add this code in Custom css for page:
.vc_gitem-zone {
pointer-events: none;
}
Regards
Hello,
You can use this custom css code:
.single-product .tab-content-inner .featured-video iframe {
height: auto !important;
}
.single-product .tab-content-inner .blog-post .content-article {
display: none;
}
Regards
Hello,
Please check if the required home page persists in Pages section then you can set it as Home in Settings > Reading > Front page displays http://prntscr.com/klwcwz
Try to install Chat plugin manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugin archive. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder. You can find the zip files for plugins installation here – https://www.8theme.com/download-plugins/
Read more – https://www.8theme.com/faq/
If you need any further assistance, provide us with temporary wp-admin access.
Regards
Hello,
You use Image element of Massive Addons http://massive.mpcthemes.net/single-image/ so all available settings can be founded in settings of the element http://prntscr.com/klwb7m
Regards
Hello,
Unfortunately, I can’t login to your site.
Make sure you have checked all the server requirements before the installation https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
Were all the plugins installed successfully? Try to install demo content from Theme Options > Import/Export.
Regards