The “static block” menu has disappeared, I tried to perform the procedure in the options of the visual composer plugin but the configuration options do not appear to enable the static blocks
Theme version: 4.28 WooCommerce version: 4.9.8
Our theme uses WPBakery Page builder (formerly Visual Composer, it’s old name of this plugin) https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431
Visual Composer Website builder is the different plugin https://visualcomposer.io/docs/faq/visual-composer-website-builder-vs-wpbakery-page-builder/
So, go to Appearance > Install Plugins > Install WPBakery page builder and then go to its settings > Role manages etc.
Thanks for the screenshot.
Please make sure that Static blocks are enabled in Theme Options > General > Layout http://prntscr.com/kj701q
If this doesn’t help, provide us with temporary wp-admin access so we can take a closer look.
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