Forum Replies Created

Viewing 30 posts - 52,891 through 52,920 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2018 at 10:57

    Hello @queenb123,

    Header type 12 doesn’t support top bar. So you need to copy the header-structure-4.php file from parent theme into woopress-child/headers folder and make changes there. If you don’t have necessary skills you may contact WP-Kraken customization team.
    WooPress Child Theme can be downloaded here – https://www.8theme.com/download-plugins/ Read more – https://www.8theme.com/demo/docs/woopress/#3_child_theme

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2018 at 10:30

    Hello,

    You can delete this code https://prnt.sc/kvptvd > https://prnt.sc/kvpto2
    The fix will be added in next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2018 at 10:00

    Dear @queenb123,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2018 at 09:49

    Hello @queenb123,

    You can enable top bar in Theme Options > Header settings > http://prntscr.com/kvpcll and add own content http://prntscr.com/kvpcu0
    Also, header structure file can be edit via child theme headers/header-structure-4.php file if you have appropriate skills.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2018 at 08:44

    Hello @queenb123,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2018 at 08:38

    Hello @queenb123,

    Please clear cache and check one more time http://prntscr.com/kvoibt

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2018 at 08:30

    Hello @queenb123,

    You can change Header Type in Theme Options.
    If you want to use current header type, add this code in Theme Options > Custom css or in style.css of child theme:

    .navbar-right { vertical-align: bottom; }
    .navbar { border: none; }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2018 at 07:55

    Hello,

    You’re welcome!
    Please change this code http://prntscr.com/kvnz1z to:

    .header-type-3 {
        background-color: #0f0105;
    }

    Then change menu font color http://prntscr.com/kvnzpz and logo http://prntscr.com/kvnzwl via Theme Options

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2018 at 07:48

    Hello,

    Please provide us with temporary FTP access also.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2018 at 07:43

    Hello,

    Thanks for contacting us.
    Have you updated XStore Core plugin to 1.1 version?
    Please provide us with temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2018 at 07:11

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2018 at 07:11

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2018 at 07:06

    Hello,

    Please clear cache and check one more time – http://prntscr.com/kvnjsi

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 15:37

    Hello,

    We do not have Apple Ipad Pro, but we tested your site on Ipad.
    Do you have problems on Apple Ipad Pro only? Do you use the Safari browser? What version of browser do you use?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 13:42

    Hello,

    Theme Options > E-commerce > Number of slides per view > 4.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 13:40

    Hello,

    Please try to change Main / Background Image http://prntscr.com/kvdlhv to another image or Colored.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 13:34

    Hello,

    1. You can find the switcher in Mobile menu.
    2. Here is custom css:

    @media (max-width: 480px){
        .header .shopping-cart-widget .cart-summ span {
            font-size: 11px;
            margin-left: 3px;
        }
        .shopping-cart-widget .cart-summ > .cart-bag {
            margin-right: 0px;
        }
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 13:26

    Hello,

    We are glad that you sorted out.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 13:25

    Hello,

    There is no option to upload the retina logo.
    You can upload logo image with double size and add the css code in custom.css:

    .logo img {
        max-width: 50% !important;
    }

    Change the value to your needs.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 13:22

    Hello,

    Have you increased PHP Max Input Vars? Please ask your hosting provider support to increase the value of “PHP Max Input Vars” function to 8000.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 13:15

    Hello,

    Please add this code in Theme Options > Custom css:

    .st-menu-open .st-pusher {
        transform:  none;
    }
    .st-menu-open .hide-filters-block > .hide-filters-block.st-menu {
        transform:  translateX(0);
        z-index:  99;
        opacity:  1;
    }
    .hide-filters-block.st-menu {
        opacity:  0;
    }
    .st-menu-open .hide-filters-block > .hide-filters-block.st-menu {
        transition:  transform 0.3s ease-in-out, visibility 0.3s ease-in-out, opacity 0.3s ease-in-out;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 12:53

    Hello,

    You can add this code in Theme Options > Styling > Custom css:

    .sharedaddy {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 09:50

    Hello,

    What version of Firefox browser do you use? Please make sure that it is not very old.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 09:38

    Hello @queenb123,

    Ok. Please kindly open up new tickets for additional questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 09:22

    Hello @queenb123,

    Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 09:15

    Hello,

    Thanks for contacting us.
    You need to upload “Logo image” in Theme Options > General > Header Settings.
    For Home page the logo can be changed via [8theme] Layout options http://prntscr.com/kva3zz
    If you can’t solve the problem, please provide us with your site URL and temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 09:10

    Dear @queenb123,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 09:09

    Hello,

    Unfortunately, I can’t log in. Please provide correct wp-admin access so we can take a closer look.
    Please make sure that “Breadcrumbs Style” in [8theme] Layout options for Shop page is not “Disable”.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 09:04

    Hello @queenb123,

    Please check the Home page now.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 09:03

    Hello @queenb123,

    Please check the Home page now.
    Let us know if you need any further assistance.

    Regards

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    Viewing 52,920 results - 52,891 through 52,920 (of 68,227 total)
Viewing 30 posts - 52,891 through 52,920 (of 68,227 total)
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