Hello,

Make sure you have checked all the server requirements before the installation – https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

Seems that you did not install theme correctly because some files are missing. Did you install theme via Dashboard or via FTP? Try to remove theme and install it via Dashboard (Appearance > Themes > upload) again. Let me know about results with activation after that.

Regards

Hello,

1. I do not see the problem http://prntscr.com/kvr5ws and http://prntscr.com/kvr63x
Also, you may add this custom css code:

@media (max-width: 480px){
    .top-bar, .top-bar .languages-area {
        display:  block;
    }
    .top-bar .search, .top-bar .my-account-link {display: none !important;}
    .wpml-ls-legacy-list-horizontal{
        padding-top: 0px;
        padding-bottom: 0px;
    }
}

http://prntscr.com/kvr7gp
2. There is no possibility to display the quantity without additional customization in files.
You may change the previous code to:

@media (max-width: 480px){
    .header .shopping-cart-widget .cart-summ span {
        font-size: 11px;
        margin-left: 5px;
    }
    .shopping-cart-widget .cart-summ > .cart-bag {
        margin-right: 0px;
    }
    .shopping-cart-widget .cart-summ > .cart-bag:before {
        top: -2px;
        display: block;
        right: 15px;
    }
    .header .shopping-cart-widget {
        right: 15px;
        transform: translateX(0%);
    }
}

The result will be – http://prntscr.com/kvrc88

Regards

Hello,

You can delete this code https://prnt.sc/kvptvd > https://prnt.sc/kvpto2
The fix will be added in next theme update.

Regards

Hello @queenb123,

You can enable top bar in Theme Options > Header settings > http://prntscr.com/kvpcll and add own content http://prntscr.com/kvpcu0
Also, header structure file can be edit via child theme headers/header-structure-4.php file if you have appropriate skills.

Regards

Hello @queenb123,

Please clear cache and check one more time http://prntscr.com/kvoibt

Regards

Hello,

You’re welcome!
Please change this code http://prntscr.com/kvnz1z to:

.header-type-3 {
    background-color: #0f0105;
}

Then change menu font color http://prntscr.com/kvnzpz and logo http://prntscr.com/kvnzwl via Theme Options

Regards

Hello,

Thanks for contacting us.
Have you updated XStore Core plugin to 1.1 version?
Please provide us with temporary wp-admin access so we can take a closer look.

Regards

Hello,

You’re welcome!

Regards

Hello,

We do not have Apple Ipad Pro, but we tested your site on Ipad.
Do you have problems on Apple Ipad Pro only? Do you use the Safari browser? What version of browser do you use?

Regards

Hello,

Please try to change Main / Background Image http://prntscr.com/kvdlhv to another image or Colored.

Regards

Hello,

We are glad that you sorted out.
Have a nice day.

Regards

Hello,

Have you increased PHP Max Input Vars? Please ask your hosting provider support to increase the value of “PHP Max Input Vars” function to 8000.

Regards

Hello,

You can add this code in Theme Options > Styling > Custom css:

.sharedaddy {
    display: none;
}

Regards

Hello @queenb123,

Ok. Please kindly open up new tickets for additional questions.

Regards

Hello,

Thanks for contacting us.
You need to upload “Logo image” in Theme Options > General > Header Settings.
For Home page the logo can be changed via [8theme] Layout options http://prntscr.com/kva3zz
If you can’t solve the problem, please provide us with your site URL and temporary wp-admin access so we can take a closer look.

Regards