Forum Replies Created

Viewing 30 posts - 52,861 through 52,890 (of 68,187 total)
1 2 3 … 1,762 1,763 1,764 … 2,271 2,272 2,273
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2018 at 08:30

    Hello @queenb123,

    You can change Header Type in Theme Options.
    If you want to use current header type, add this code in Theme Options > Custom css or in style.css of child theme:

    .navbar-right { vertical-align: bottom; }
.navbar { border: none; }

    Regards

    #199595 Copied In reply to: positions of logo in header and in fixed header
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2018 at 07:55

    Hello,

    You’re welcome!
    Please change this code http://prntscr.com/kvnz1z to:

    .header-type-3 {
    background-color: #0f0105;
}

    Then change menu font color http://prntscr.com/kvnzpz and logo http://prntscr.com/kvnzwl via Theme Options

    Regards

    #199594 Copied In reply to: Menu Item Page Banners
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2018 at 07:48

    Hello,

    Please provide us with temporary FTP access also.

    Regards

    #199593 Copied In reply to: Duplicate Titles are being created on all pages
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2018 at 07:43

    Hello,

    Thanks for contacting us.
    Have you updated XStore Core plugin to 1.1 version?
    Please provide us with temporary wp-admin access so we can take a closer look.

    Regards

    #199591 Copied In reply to: Update 5.0 bug -> No Sidebars on any WooCommerce Shop/categories pages
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2018 at 07:11

    Hello,

    You’re welcome!

    Regards

    #199588 Copied In reply to: logo and hamburger menu position
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2018 at 07:11

    Hello,

    You’re welcome!

    Regards

    #199587 Copied In reply to: wrong width in pages in mobile version
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2018 at 07:06

    Hello,

    Please clear cache and check one more time – http://prntscr.com/kvnjsi

    Regards

    #199586 Copied In reply to: Mobile Menu Background
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 15:37

    Hello,

    We do not have Apple Ipad Pro, but we tested your site on Ipad.
    Do you have problems on Apple Ipad Pro only? Do you use the Safari browser? What version of browser do you use?

    Regards

    #199570 Copied In reply to: Royal Theme Fonts and Navigation Bar Scroll
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 13:42

    Hello,

    Theme Options > E-commerce > Number of slides per view > 4.

    Regards

    #199564 Copied In reply to: Single product images not displaying properly
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 13:40

    Hello,

    Please try to change Main / Background Image http://prntscr.com/kvdlhv to another image or Colored.

    Regards

    #199563 Copied In reply to: Slider issues
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 13:34

    Hello,

    1. You can find the switcher in Mobile menu.
    2. Here is custom css:

    @media (max-width: 480px){
    .header .shopping-cart-widget .cart-summ span {
        font-size: 11px;
        margin-left: 3px;
    }
    .shopping-cart-widget .cart-summ > .cart-bag {
        margin-right: 0px;
    }
}

    Regards

    #199561 Copied In reply to: Questions regarding Mobile Phone experiance
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 13:26

    Hello,

    We are glad that you sorted out.
    Have a nice day.

    Regards

    #199559 Copied In reply to: Portfolio section / Glitchy product page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 13:25

    Hello,

    There is no option to upload the retina logo.
    You can upload logo image with double size and add the css code in custom.css:

    .logo img {
    max-width: 50% !important;
}

    Change the value to your needs.

    Regards

    #199558 Copied In reply to: Retina Logo
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 13:22

    Hello,

    Have you increased PHP Max Input Vars? Please ask your hosting provider support to increase the value of “PHP Max Input Vars” function to 8000.

    Regards

    #199556 Copied In reply to: Menu design not saving
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 13:15

    Hello,

    Please add this code in Theme Options > Custom css:

    .st-menu-open .st-pusher {
    transform:  none;
}
.st-menu-open .hide-filters-block > .hide-filters-block.st-menu {
    transform:  translateX(0);
    z-index:  99;
    opacity:  1;
}
.hide-filters-block.st-menu {
    opacity:  0;
}
.st-menu-open .hide-filters-block > .hide-filters-block.st-menu {
    transition:  transform 0.3s ease-in-out, visibility 0.3s ease-in-out, opacity 0.3s ease-in-out;
}

    Regards

    #199554 Copied In reply to: Responsive Mobile Issue bug theme css
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 12:53

    Hello,

    You can add this code in Theme Options > Styling > Custom css:

    .sharedaddy {
    display: none;
}

    Regards

    #199552 Copied In reply to: On post it show button share from plugins jetpack at relate post. How to hide.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 09:50

    Hello,

    What version of Firefox browser do you use? Please make sure that it is not very old.

    Regards

    #199545 Copied In reply to: Responsive Mobile Issue bug theme css
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 09:38

    Hello @queenb123,

    Ok. Please kindly open up new tickets for additional questions.

    Regards

    #199544 Copied In reply to: Import Demo, View Cart and Wishlist Site
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 09:22

    Hello @queenb123,

    Please check now.

    Regards

    #199542 Copied In reply to: Import Demo, View Cart and Wishlist Site
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 09:15

    Hello,

    Thanks for contacting us.
    You need to upload “Logo image” in Theme Options > General > Header Settings.
    For Home page the logo can be changed via [8theme] Layout options http://prntscr.com/kva3zz
    If you can’t solve the problem, please provide us with your site URL and temporary wp-admin access so we can take a closer look.

    Regards

    #199540 Copied In reply to: Logo in header not showing up
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 09:10

    Dear @queenb123,

    You’re welcome!

    Regards

    #199538 Copied In reply to: Import Jewellery Demo
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 09:09

    Hello,

    Unfortunately, I can’t log in. Please provide correct wp-admin access so we can take a closer look.
    Please make sure that “Breadcrumbs Style” in [8theme] Layout options for Shop page is not “Disable”.

    Regards

    #199537 Copied In reply to: breadcrumb header
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 09:04

    Hello @queenb123,

    Please check the Home page now.
    Let us know if you need any further assistance.

    Regards

    #199535 Copied In reply to: http://www.themepunch.com/faq/9x-slider-synchronous-grid-slider/ LINK NOT WORKIN
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 09:03

    Hello @queenb123,

    Please check the Home page now.
    Let us know if you need any further assistance.

    Regards

    #199534 Copied In reply to: Import Jewellery Demo
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 08:06

    Hello,

    Sorry for the delay due to the weekends.
    It is Slider element on page http://prntscr.com/kv9ag7 You can import the slider using Import files from full theme package http://prntscr.com/kv9bdj or provide us with temporary wp-admin access.

    Regards

    #199532 Copied In reply to: Importing Demo
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 07:59

    Hello,

    Thanks for the question.
    Please add this code in Theme Options > Custom css > Global custom css or in style.css of your child theme:

    .header .tbs span:before {
    display: none;
}

    Regards

    #199530 Copied In reply to: Removing dotted line around header custom HTML
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 07:57

    Hello,

    Please go to Theme Options > Shop > change “Open first category item by default” option and click on Save button + repeat these steps.
    Let us know the result.

    Regards

    #199529 Copied In reply to: Keep Category Menu Close
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 07:50

    Hello,

    1. You can add this code in Theme Options > Custom css > Global custom css:

    .copyright > .container {
    width: 100%;
}

    2. Footer Padding you may set via Theme Options. Content can be edited using WPBakery Page Builder.
    Please describe the desired result in more details with screenshots and we will help you with settings.
    You can use such screenshot maker as Lightshot https://prnt.sc/

    Regards

    #199528 Copied In reply to: Change pre-footer color
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 07:43

    Hello,

    Please disable Header overlap (Theme Options > Header Settings > Enable header overlap > Off) and enable it only for Home page if it is needed http://prntscr.com/kv92k9 then change this code http://prntscr.com/kv92ut to .header-type-3 .header

    Regards

    #199527 Copied In reply to: Menu Item Page Banners
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 17, 2018 at 07:31

    Hello,

    Please add this code in Theme Options > Styling > Custom css or in style.css file of your child theme:

    .content-product .product-title a {
    line-height: 1.2;
}

    http://prntscr.com/kv8z0p
    Do not forget to clear cache before checking the result.

    Regards

    #199526 Copied In reply to: Product Titles In Shop Are Messed Up
  • 1 2 3 … 1,762 1,763 1,764 … 2,271 2,272 2,273
    Viewing 52,890 results - 52,861 through 52,890 (of 68,187 total)
Viewing 30 posts - 52,861 through 52,890 (of 68,187 total)
1 2 3 … 1,762 1,763 1,764 … 2,271 2,272 2,273

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