Xstore installation problem - by agerolimatos

This topic has 6 replies, 3 voices, and was last updated 5 years, 6 months ago ago by Rose Tyler

  • Avatar: agerolimatos
    agerolimatos
    Participant
    September 12, 2018 at 08:00

    I purchased yesterday from themeforest Xstore template and followed the steps for installation. After installing wordpress and your theme a lot of things are missing from a demo i choosed. Please advise what i can do..

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 12, 2018 at 08:54

    Hello,

    Make sure you have checked all the server requirements before the installation https://xstore.helpscoutdocs.com/article/60-xstore-theme-requirements
    Please provide us with temporary wp-admin and FTP access and we will help you with electronics demo installation.

    Regards

    Avatar: agerolimatos
    agerolimatos
    Participant
    September 12, 2018 at 15:38

    Private Content

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 13, 2018 at 10:56

    Hello,

    Check now, please.

    Regards

    Avatar: agerolimatos
    agerolimatos
    Participant
    September 13, 2018 at 22:32

    I can say that is great. I found a difference though . If you check in the mobile version the category menu is not shown

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2018 at 07:14

    Hello,

    Have you changed wp-admin access? I can’t log in.
    There are 2 menus – Main and Secondary, the Main menu marked as mobile http://prntscr.com/ku8gh4 (Appearance > Menus) If you want to have different menu items on mobile you need to create own menu and set it for mobile.
    Feel free to ask if you have any other questions.
    Please read our documentation – https://xstore.helpscoutdocs.com/

    Regards

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