Hello,
Please provide me screenshot where the bg image needs to be removed + your site URL and temporary wp-admin access.
Also, do not forget to optimize image – https://tinypng.com/
Regards
Hello,
Please provide me screenshot where the bg image needs to be removed + your site URL and temporary wp-admin access.
Also, do not forget to optimize image – https://tinypng.com/
Regards
You’re welcome!
Wish you the same.
Regards
Hello,
1-2. Did you try to update the main menu from the admin panel?
3. Do you use any cache plugin? If so then please clear it and update theme options.
4. No prices are shown http://prntscr.com/kzo6hi, category page – http://prntscr.com/kzo6n9
5. Single product banner http://prntscr.com/kzo8k4 can be thicker if you change paddings for breadcrumbs in theme options – http://prntscr.com/kzo918. http://prntscr.com/kzo78d – 1. It is original title and it can be replaced with Product information text by enabling this option http://prntscr.com/kzo80u, 2. This is text from your product description – edit the description if you want to remove it or change.
6. You have errors in console https://prnt.sc/kzoafw Try to disable all 3d-party plugins and check again.
Regards
Hello,
I’ve enabled VC for static blocks http://prntscr.com/kzojdj
So you can create columns appropriate to your needs http://prntscr.com/kzojk2
Here you can watch video tutorials https://www.8theme.com/videos/ (Legenda WordPress Theme – How to create footer and Royal – WordPress ThemeEngine – Footer Set Up)
Regards
Hello,
Please provide us with temporary wp-admin and FTP access.
Regards
Hello,
Theme Options > Blog Layout > Excerpt length (words) > 25 (for example). In case the excerpt length can’t be selected via Theme Options, you can add excerpt text manually http://prntscr.com/jbvdco > http://prntscr.com/jbvdhv
Let us know if you need any further assistance.
Regards
Hello,
Theme Options > Products Page Layout > Sidebar position for responsive layout
Regards
Hello @alexistp,
You need to upload the latest theme version (5.0.2) and the latest version of Core plugin (1.1.2) via FTP.
Regards
Hello,
Have you tried to disable all third-party plugin?
Please provide us with temporary wp-admin and FTP access.
Regards
Hello @luxeweddingshop,
1) Please add this code in Custom css http://prntscr.com/kznvxy for page:
.navigation-wrapper .menu-inner {
border-bottom: 1px solid #e1e1e1;
}
2) Please provide screenhots for better understanding.
Regards
Hello,
Please provide us with temporary wp-admin access sow e can take a closer look.
Regards
Hello,
Please provide screenshot of the problem.
Also, check if you have the same problem with default woocommerce theme – Storefront.
Have you tried to disable third-party plugin?
Regards
You’re welcome!
Would you mind to rate our product: https://themeforest.net/downloads
That would be much appreciated 🙂
Regards
Hello @myrtolam,
We’ve uploaded theme files via FTP.
Please go to Appearance > Widgets and set your widgets to correct places
https://www.youtube.com/watch?v=4SfPPuwPCVI&t=0s&list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3&index=13
Regards
Please check now.
We’ve renamed these files in theme folder https://prnt.sc/kze6rb you can delete them
Regards
Hello,
Thanks for contacting us.
Please provide us with your site URL so we can take a closer look.
Also, provide screenshot for better understanding the problem.
Regards
Hello,
What PHP version do you use?
Please provide us with temporary wp-admin and FTP access.
Regards
Hello @myrtolam,
Please provide us with FTP access.
Regards
Hello @myrtolam,
It looks like not all theme files were uploaded correctly.
Regards
Hello,
Theme Options > Typography > Menu > Menu 1 level > Select color
Regards
Hello @myrtolam,
You need to upload files of latest versions via FTP.
Regards
You’re welcome!
Regards
Hello,
Please provide screenshot and your site URL.
Regards
Hello,
You use the default Image Carousel element of WPBakery Page Builder plugin, so all available settings you can find in settings of the element.
Also, you can try to use [8theme] Brands carousel element. To create Brands go to Products > Brands.
Regards
Hello @Anton812,
You’re welcome!
Regards
Hello,
I can’t log in. Have you changed access? Please provide the correct credentials.
2. Please add this code in Global custom css area:
.header .header-logo {
width: 100%;
display: inline-block;
text-align: center;
max-width: none;
padding-right: 0;
}
.header .tbs {
display: -webkit-box;
display: -ms-flexbox;
display: flex;
width: 100%;
-webkit-box-pack: center;
-ms-flex-pack: center;
justify-content: center;
}
.header .header-logo img {
float: none;
}
.header .navbar .container-fluid {
display: -webkit-box;
display: -ms-flexbox;
display: flex;
-ms-flex-wrap: wrap;
flex-wrap: wrap;
}
@media only screen and (max-width: 1200px) {
.header .tbs .collapse {
width: auto;
}
}
@media only screen and (max-width: 992px) {
.fixed-header-area .header-logo {
margin-left: 0;
}
}
@media only screen and (max-width: 480px) {
.fixed-header .header-logo img {
margin-left: 0;
}
}
6. Please refer to Slider Revolution documentation https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
8. Please provide URL of the page.
7. Please try to delete this code from custom css http://prntscr.com/kz9ms5
10.
.single article + p{
display: none;
}
Regards
Hello,
1) Appearance > Customize > WooCommerce > http://prntscr.com/kz8ye3
Appearance > Widgets > http://prntscr.com/kz8ys0 http://prntscr.com/kz8yvq http://prntscr.com/kz8z00 http://prntscr.com/kz8zan
Theme Options > Shop > http://prntscr.com/kz8zp1 http://prntscr.com/kz902y
2) Please check now http://prntscr.com/kz90bg > http://prntscr.com/kz90h4
Regards
Hello,
You’re welcome!
Please add this code in Theme Options > Styling > Custom css > Global custom css OR in style.css file of your child theme:
@media only screen and (max-width: 992px) {
.template-container .top-bar .top-links {
display: block;
}
.fa-facebook-f:before, .fa-facebook:before {
color: #d1cbc5;
}
.et-follow-buttons {
position: absolute;
top: 10%;
right: 5%;
}
.top-bar .links {
display: none;
}
}
Regards
Hello,
Fixed. Please, clear cache and check.
Regards