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Viewing 30 posts - 52,351 through 52,380 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 13:00

    Hello,

    You’re welcome!
    Thanks for using our theme.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 12:58

    Hello,

    1) I console on your site – http://prntscr.com/l6pc6c Please try to re-upload fonts in Theme Options.
    2) Sometimes, not always, widgets could be messed up after the update. You need to set them appropriate to your needs one more time in Appearance > Widgets.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 12:51

    Hello,

    Sorry for the long delay.
    2. Please try to use Layer Align Center for mobile – http://prntscr.com/l6p3ld
    3. Please change this code http://prntscr.com/l6p74l to

    .main-footer h5 {
        text-align: center !important;
    }

    Then clear cache and describe the desired result in footer one more time for better understanding.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 12:27

    Please provide me screenshot and URL of product with the problem.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 12:17

    Hello,

    Theme Options > Styling > Customize buttons > Light buttons options (Shop page) and Dark buttons options (Single product page).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 12:11

    Hello,

    Have you set Shop page in WC settings http://prntscr.com/l6oq1o ?
    Please provide screenshot of the problem or URL so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 11:59

    Please see screenshot http://prntscr.com/l6ok9i

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 11:16

    Please go to Theme Options > Shop > Shop page Layout > Products view mode > Grid/List > http://prntscr.com/l6o0cx

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 11:10

    Please check our new demo – https://xstore.8theme.com/demos/2/marseille01/shop/
    XStore 5.0 is major update and we have changed a lot of things https://xstore.8theme.com/update-history/ including theme styles.
    Please go to Theme Options > Shop > Shop page Layout > Products view mode > Grid/List.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 10:13

    Hello,

    The problem with images is caused by custom css code http://prntscr.com/l6n656 http://prntscr.com/l6n6hr

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 09:57

    Hello,

    We are glad that you sorted out.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 09:49

    Hello,

    It is standard message. I do not see any problem with your purchase code.
    Please describe what exactly doesn’t work correctly.
    Also, http://prntscr.com/l6mui7 contact your hosting provider to increase Max execution time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 09:17

    Hello,

    As I can see the problem is solved https://gyazo.com/04632be50217ce482281e0621596c684
    Please clear cache and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 08:41

    Hello,

    1. Add available search settings you can find in Theme Options > Header > Search.
    If you want to include more params for searching then we would recommend to use third-party search plugins for advanced search.
    2. Your product images have different sizes. Try to use a graphics editor and prepare product images (make them the same size) before uploading it to your media gallery, then your grid will look much better.
    Also, after changes in Appearance > Customize > WooCommerce > Product Images, you need to Regenerate Thumbnails to apply changes. You can use Regenerate thumbnails plugin to do this https://wordpress.org/plugins/regenerate-thumbnails/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 07:42

    Hello,

    1. Try to delete this custom css code http://prntscr.com/l6l9nw
    http://prntscr.com/l6l9sw
    2. http://prntscr.com/l6la4a > http://prntscr.com/l6la7m
    Sorry but the problem is a bit unclear for me. Please describe the issue in more details with screenshots for better understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 07:26

    Hello,

    Please describe the desired result in more details and provide us with your site URL so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 07:24

    Hello,

    Please add this code in Theme Options > Custom css or in style.css file of your child theme:

    .fb_iframe_widget iframe {
        left: auto;
        transform: none;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 07:18

    Hello,

    All depends on your settings for the product http://prntscr.com/l6l10a Functionality of variable products comes from WooCommerce. If you select default variation, then you will get on variable product add to cart button and the first image of variation. If you want to change this, contact WC support. Such default functionality can be changed via additional customization only (additional customization is not included in our basic support, unfortunately).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2018 at 10:49

    Hello,

    Please provide us with URL and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2018 at 10:25

    Hello,

    Thanks for contacting us.
    1. Please provide screenshot for better understanding the problem.
    You can use such screenshot maker as Lightshot https://prnt.sc/
    to change Breadcrumbs background go to Theme Options > Breadcrumbs.
    2. You can change Product content effect in Theme Options > Shop > Products style.
    3. Try to disable all 3-rd party plugins to check if one of them causes the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2018 at 09:58

    Hello,

    Try to select default variation for variable product http://prntscr.com/l67ta1 then you will get “Add to cart”.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2018 at 09:42

    Hello @queenb123,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2018 at 09:35

    Hello @queenb123,

    Appearance > Widgets > Left Side top bar area

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2018 at 09:33

    Hello,

    Please follow our documentation https://www.8theme.com/demo/docs/woopress/#5_registration_page

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2018 at 08:52

    Hello,

    Please provide screenshots for better understanding and temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2018 at 08:26

    Hello,

    1. “Add to cart” – on simple products that are in stock and can be purchased, “Select option” – on variable products, “Read more” – on products that are out of stock. Please read more in WooCommerce documentation.
    These texts can be changed via translations (Loco translate > Plugins > WooCommerce).
    2. Please try to use this custom css code:

    .btn-checkout {
        background-color: #41204d;
        border-color: #41204d;
    }
    

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2018 at 08:16

    Hello,

    Have you changed credentials? I can’t log in.
    1) Please provide screenshot of the problem with the menu and correct wp-admin access.
    2) Have you activated theme using purchase code in Theme Options? Please note that may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only. Read more – https://themeforest.net/licenses/standard
    Please provide your purchase code in the Private Content area so we can check if all fine with activations.
    About changes in Theme Options, do not forget to clear cache.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2018 at 08:06

    Dear @Randley,

    1) Please ask your hosting provider support to create FTP account to your site files and give us the credentials.
    2) Try to disable all 3-rd party plugins to check if one of them causes the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2018 at 07:58

    Hello,

    Is the problem solved?
    Your site under maintenance mode, so I can’t check it.
    Is there anything else we can help you with?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2018 at 07:56

    Hello,

    1. Try to disable browser cache at all or use some extensions, for example, Clear Cache for chrome.
    2. You can use this code in Theme Options > Custom css or in Custom css for page http://prntscr.com/l66fsd

    .content-page, .page-content {
        padding-bottom: 0px !important;
    }
    .banner {
        margin-bottom: 0px;
    }
    

    Regards

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    Viewing 52,380 results - 52,351 through 52,380 (of 68,231 total)
Viewing 30 posts - 52,351 through 52,380 (of 68,231 total)
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