Hello
Since 2 weeks ago I have had many problems with the theme of xstore, fix all the access problems I had to update the core, I change the core to the previous one. Since today I have had a lot of problems when I want to add products to the cart, you only see that loading and you can not go to the checkout. Can you please help me with this problem?
Site URL: hidden WooCommerce version: 3.4.5Hello,
Please provide us with temporary wp-admin and FTP access so we can take a closer look.
Regards
Hello,
Please check credentials http://prntscr.com/l54yqi and FTP (hostname, username, password, port).
Regards
Hello @Rose
I am sending you the info you need. Also I saw other problem with WPBakery page Builder, everything is on white and featured Image too, can you help me with that.
Thanks
Site URL: hidden Theme version: xstore WooCommerce version: 3.4.5Dear @Randley,
1) Please ask your hosting provider support to create FTP account to your site files and give us the credentials.
2) Try to disable all 3-rd party plugins to check if one of them causes the problem.
Regards
Dear @Rose
I am sending you the information, also I have problem with the slider revolution, when I try save the slider the system say ajax error. We have a lot problems.
Regars
Site URL: hiddenHello,
That is great thank you for letting us know.
Regards
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