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Viewing 30 posts - 52,321 through 52,350 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2018 at 15:29

    Hello,

    Thanks for the information. For now, we can’t say for sure what exactly caused the problem. This situation will be noted.
    If you need any help to make the site looks like the demo, just let us know.
    Here you can find information about import xml files and Theme Options – https://www.8theme.com/documentation/xstore/theme-installation/demo-content/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2018 at 15:13

    Hello,

    Please clear cache and check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2018 at 14:04

    Hello,

    2.

    @media (min-width: 768px) {
        .woocommerce-checkout .content, .single-product .page-content {
            width: 66.66666667%;
            margin-left: 16.66666667%;
            margin-right: 16.66666667%;
        }
    }

    3. All your categories display 2 product. Please clear cache and check one more time. If this doesn’t help, let me know what exactly screen size should we check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2018 at 13:41

    Hello,

    Please delete or change this custom css code:
    http://prntscr.com/l73ofs

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2018 at 13:26

    Hello,

    XStore 5.0 is major update and we have changed a lot of things https://xstore.8theme.com/update-history/ including theme styles.
    Please add this code in Theme Options > Custom css or in style.css file of your child theme:

    .widget_product_categories .widget-title {
        text-align: center;
        padding-top: 20px;
        padding-bottom: 20px;
    }
    .widget_product_categories.sidebar-widget ul li:last-child {
        border:  none;
    }
    .widget-title {
        line-height: 1.1;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2018 at 10:47

    Hello,

    1. Please add this code in Custom css:

    .woocommerce-checkout .select2-container, .woocommerce-checkout .state_select {
        width: 100% !important;
    }
    .woocommerce-checkout #billing_country_field {
        display:  inline-block;
    }

    2. Please describe the desired result in more details for better understanding.
    3.

    @media only screen and (max-width: 768px) {
        .shop-full-width .products-grid.row-count-4 .product {
            width: 100%;
        }
    }

    4. http://prntscr.com/l718c0
    5. Please read Slider Revolution documentation https://www.themepunch.com/faq/slider-revolution-responsive-tutorial-5-0/
    https://www.themepunch.com/faq/display-different-images-different-screen-sizes-revolution-slider/

    Banners

    @media only screen and (max-width: 768px){
        .banner .banner-content p {
            display:  block;
        }
        .banner .banner-content p {
            font-size: 18px !important;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2018 at 08:36

    Hello,

    This is default WooCommerce functionality. If you want to change this, It would be better to contact woocommerce support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2018 at 08:15

    Hello,

    You’re welcome!
    Please read this article – https://localise.biz/wordpress/plugin/faqs/postdata-limit
    You can contact your hosting provider and ask about help.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2018 at 08:07

    Hello,

    That is great thank you for letting us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2018 at 08:05

    Hello,

    Please provide us with links and temporary wp-admin access.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2018 at 07:42

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2018 at 07:41

    Hello,

    1) Please try to use this code in Theme Options > Custom css > Global Custom CSS:

    .mobile-nav .mb-center.maxbutton-1-center .maxbutton-1-container.mb-container .maxbutton-1.maxbutton.maxbutton-buy-now .mb-text {
        padding-top: 0px !important;
        margin-top: -7px;
    }
    .mobile-nav .mb-center.maxbutton-1-center .maxbutton-1-container.mb-container .maxbutton-1.maxbutton.maxbutton-buy-now {
         padding-left: 0px !important; 
    }
    .mobile-nav .mb-center {
        margin-top: 10px;
        float:  left;
    }

    2. Please read Slider Revolution documentation https://www.themepunch.com/faq/slider-revolution-responsive-tutorial-5-0/
    https://www.themepunch.com/faq/display-different-images-different-screen-sizes-revolution-slider/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2018 at 07:29

    That is great thank you for letting us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2018 at 07:28

    Hello,

    1) There is no such possibility, by default. You need to find some additional plugin.
    2) Theme Options > Single product Page > Show Product Title

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2018 at 07:20

    Please change the previous code to:

    .blog .wp-picture .btn_group a:first-child, .single-post .wp-picture .btn_group {
        display:  none !important;
    }
    .blog .wp-picture .zoom >i, .thumbnails-x .zoom >i, .single-post .wp-picture .zoom >i{ background-color: transparent !important; }

    Also, we use default WP functions for blog images, so you can change images size in Settings > Media (regenerate thumbnails to apply changes – https://wordpress.org/plugins/regenerate-thumbnails/ ).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2018 at 07:14

    Hello,

    Were all the plugins installed successfully? In case if automatic plugin installation fails, you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder – https://www.8theme.com/download-plugins/
    Try to install demo content from XStore > Import Demos or provide temporary admin panel access and we’ll help you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2018 at 07:07

    Hello,

    If you face a problem with translation, you need to be sure that your translation files are synchronized.
    Make sure you placed translation files into the /wp-content/languages/themes/ folder with correct names (language name and xstore theme suffix, e.g xstore-de_DE.po, xstore-de_DE.mo) https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect translation or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization, you’ll be able to translate new strings or strings that were changed. Also, don’t forget to backup all the files before any update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 16:02

    Please add this code in Theme Options > Custom css or in style.css of child theme:

    .blog .wp-picture .btn_group a:first-child {
        display:  none !important;
    }
    .blog .wp-picture .zoom >i { background-color: transparent !important; }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 15:49

    There is no such possibility, by default, but the desired result can be achieved via additional customization https://businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/
    Additional customization is not included in our basic support, unfortunately, so we won’t be able to help you with this.
    The simplest way will be to add required information in Product short description.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 15:35

    Hello,

    Please check Typography settings in Theme Options or provide us with temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 15:33

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 13:46

    Hello,

    Please select Shop page in WooCommerce settings https://prnt.sc/l6oq1o
    Let me know result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 13:41

    Thanks for the reply.
    The problem with tagline relates to SEO plugin. Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 13:27

    Hello,

    Thanks for contacting us.

    If you face a problem with translation, you need to be sure that your translation files are synchronized. After synchronization, you will be able to find and translate the required strings. Make sure you placed translation files into the /wp-content/languages/themes/ folder with correct names (language name and xstore theme suffix, e.g xstore-nl_NL.po, xstore-nl_ML.mo). Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization, you’ll be able to translate new strings or strings that were changed. Read more – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

    Please read this article – https://codex.wordpress.org/Child_Themes
    If you want to make changes in cart.php (wp-content/themes/xstore/woocommerce/cart) you need to copy the file into child-theme/woocommerce/cart folder.
    If you want to change function, for example, etheme_sign_link (wp-content/themes/xstore/framework/theme-functions.php), you need to copy the function into functions.php file of the child theme.

    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 13:03

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 13:02

    Theme Options > Shop > Products style > Hover Color Scheme

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 13:00

    Hello,

    You’re welcome!
    Thanks for using our theme.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 12:58

    Hello,

    1) I console on your site – http://prntscr.com/l6pc6c Please try to re-upload fonts in Theme Options.
    2) Sometimes, not always, widgets could be messed up after the update. You need to set them appropriate to your needs one more time in Appearance > Widgets.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 12:51

    Hello,

    Sorry for the long delay.
    2. Please try to use Layer Align Center for mobile – http://prntscr.com/l6p3ld
    3. Please change this code http://prntscr.com/l6p74l to

    .main-footer h5 {
        text-align: center !important;
    }

    Then clear cache and describe the desired result in footer one more time for better understanding.
    Thanks in advance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 12:27

    Please provide me screenshot and URL of product with the problem.
    Thanks in advance.

    Regards

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    Viewing 52,350 results - 52,321 through 52,350 (of 68,227 total)
Viewing 30 posts - 52,321 through 52,350 (of 68,227 total)
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