Forum Replies Created

Viewing 30 posts - 49,261 through 49,290 (of 68,227 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2019 at 13:58

    Hello @rrmibiza,

    We’ve sent PSD files in the archive to your registration email.
    Please check.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2019 at 13:55

    Hello,

    If you want to create the multilanguage site you need to use additional plugins:
    either WPML (paid plugin) or qTranslate/Polylang (free plugin) and follow the plugin instructions https://wpml.org/documentation/related-projects/woocommerce-multilingual/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2019 at 13:52

    Hello,

    Please provide temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2019 at 13:31

    Hello,

    Did you edit the structure of the header via child-theme? If so, please check your changes.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2019 at 13:26

    Hello,

    I am glad that you sorted out.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2019 at 13:07

    Hello,

    Please add excerpt manually http://prntscr.com/ne529p http://prntscr.com/ne52hm

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2019 at 13:01

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2019 at 13:01

    Hello,

    Sorry, but additional customization is outside the scope of our basic support.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2019 at 12:40

    Hello,

    Please clear cache and check one more time http://prntscr.com/ne4n7n

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2019 at 12:07

    Hello,

    Please add this custom class – no-uppercase http://prntscr.com/ne45hi
    You can add the new purchase code to your profile on our site http://prntscr.com/ne46lp

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2019 at 11:56

    Hello,

    Fixed. Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2019 at 08:36

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2019 at 08:28

    Hello,

    Please add this code in Theme Options > Styling > Custom CSS > Global Custom CSS:

    .productCarousel .footer-product .show-quickly {
        font-size: 11px;
    }
    .wishlist-disabled .show-quickly {
        font-size: 11px !important;
        width: 100% !important;
        display:  flex;
        align-content:  center;
        justify-content:  center;
    }
    .wishlist-disabled .show-quickly:before {
        margin: 5px 10px 0 0 !important;
    }

    Let me know the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2019 at 08:15

    Hello,

    Please add this code in style.css file of your child theme:

    .products-grid .product-excerpt {
        display:  block;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2019 at 08:13

    Hello,

    Thanks for the reply.
    1) You can add this CSS code in style.css of the child theme:

    .home  .vc_gitem-post-data-source-post_date {
        display:  none;
    }

    2) Go to Theme Options > Portfolio > Show recent projects > Off.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2019 at 08:03

    Hello,

    Default demo language links don’t work, it’s just an option to show that you can create multilingual site. To remove this default content from the Top bar, add an empty text widget in Appearance > Widgets > Place in header top bar.
    If you plan to create the multilanguage site you may use WPML plugin https://wpml.org/documentation/related-projects/woocommerce-multilingual/
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2019 at 07:59

    Hello,

    Please wait for the new version of Legenda theme. It will be released soon.
    http://prntscr.com/ne0oga
    Thanks for understanding.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2019 at 07:56

    Hello,

    If you face the message about outdated files, likely it is because of changes in the child theme (Woocommerce > Status > and check if outdated files relate to your child theme). In this case, you need to compare 2 files and add the missing code to your child theme file.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2019 at 07:08

    Hello,

    Content of Top bar can be changed in Appearance > Widgets > Left side top bar area and Right side top bar area; the content of Top panel – Appearance > Widgets > Top panel https://www.8theme.com/topic/customize-header-banner/ https://youtu.be/4SfPPuwPCVI
    Header banner position you can change in Theme Options > Header > Header > Layout.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2019 at 07:02

    Hello,

    Thank you for letting us know.
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2019 at 15:53

    Hello,

    Thanks for the reply.
    Please add Poland.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2019 at 15:46

    Hello,

    1) Please create a new page and add this code http://prntscr.com/ndql9j
    [vc_section full_width="stretch_row" css=".vc_custom_1519720463475{margin-top: -90px !important;margin-bottom: 4vw !important;padding-top: 100px !important;padding-bottom: 60px !important;background-image: url(https://xstore.8theme.com/demos/2/baby-shop/wp-content/uploads/sites/8/2018/02/planets-right.jpg?id=164) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}" el_class="section-categories"][vc_row css_animation="fadeInUp" css=".vc_custom_1519992598657{margin-top: 50px !important;margin-bottom: 140px !important;background-color: #ffffff !important;}" el_class="category-first-block"][vc_column width="1/4"][mpc_wc_category height="150" title_font_preset="preset_1" title_font_color="#df4d60" title_font_size="14" title_font_transform="uppercase" title_font_align="center" title_margin_divider="true" title_margin_css="margin-bottom:0px;" item_id="19"][/vc_column][vc_column width="1/4"][mpc_wc_category height="150" title_font_preset="preset_1" title_font_color="#3e3e3e" title_font_size="14" title_font_transform="uppercase" title_font_align="center" title_margin_divider="true" title_margin_css="margin-bottom:0px;" item_id="20"][/vc_column][vc_column width="1/4"][mpc_wc_category height="150" title_font_preset="preset_1" title_font_color="#8697cb" title_font_size="14" title_font_transform="uppercase" title_font_align="center" title_margin_divider="true" title_margin_css="margin-bottom:0px;" item_id="26"][/vc_column][vc_column width="1/4"][mpc_wc_category height="150" title_font_preset="preset_1" title_font_color="#f7c0bc" title_font_size="14" title_font_transform="uppercase" title_font_align="center" title_margin_divider="true" title_margin_css="margin-bottom:0px;" item_id="21"][/vc_column][/vc_row][vc_row css_animation="fadeInUp" css=".vc_custom_1519720508419{background-color: #ffffff !important;}"][vc_column width="1/4"][mpc_wc_category height="150" title_font_preset="preset_1" title_font_color="#805333" title_font_size="14" title_font_transform="uppercase" title_font_align="center" title_margin_divider="true" title_margin_css="margin-bottom:0px;" item_id="25"][/vc_column][vc_column width="1/4"][mpc_wc_category height="150" title_font_preset="preset_1" title_font_color="#46b29d" title_font_size="14" title_font_transform="uppercase" title_font_align="center" title_margin_divider="true" title_margin_css="margin-bottom:0px;" item_id="22"][/vc_column][vc_column width="1/4"][mpc_wc_category height="150" title_font_preset="preset_1" title_font_color="#face64" title_font_size="14" title_font_transform="uppercase" title_font_align="center" title_margin_divider="true" title_margin_css="margin-bottom:0px;" item_id="23"][/vc_column][vc_column width="1/4"][mpc_wc_category height="150" title_font_preset="preset_1" title_font_color="#cc66a1" title_font_size="14" title_font_transform="uppercase" title_font_align="center" title_margin_divider="true" title_margin_css="margin-bottom:0px;" item_id="24"][/vc_column][/vc_row][/vc_section]
    Set own categories for every elements of the page http://prntscr.com/ndqlpa
    and http://prntscr.com/ndqm8x

    .mpc-wc-category__wrap .mpc-category__thumbnail {
        max-height: 74%;
        background-size: contain;
    }
    body .section-categories{
        background-position: right top !important;
    }

    2) Go to Theme Options > Typography > Menu > Menu 1 level (hover, active) > set color.
    3) Disable “Smart menu” in Theme Options > Menu > Menu options.
    4) Go to Apperance > Menus > http://prntscr.com/ndqq83 (http://prntscr.com/ndqqkj http://prntscr.com/ndqqrp)
    If you need any further assistance, provide temporary wp-admin access, and write questions one by one.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2019 at 14:52

    Hello,

    Please read this article https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    Make sure you placed translation files into the /wp-content/languages/themes/ folder with correct names (language name and xstore theme suffix, e.g xstore-de_DE.po, xstore-de_DE.mo).
    If you face problems with translation, you need to be sure that your translation files are synchronized. Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with pot file.
    If synchronization doesn’t help, provide temporary wp-admin and FTP access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2019 at 10:06

    Or it can be content of Prefooter area. Go to Appearance > Widgets > http://prntscr.com/ndl6ss http://prntscr.com/ndl706 http://prntscr.com/ndl77w
    Here you can find our video tutorials – https://www.youtube.com/playlist?list=PLMqMSqDgPNmCCyem_z9l2ZJ1owQUaFCE3

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2019 at 09:13
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2019 at 09:08

    Hello,

    Yes, you can. We did not find any critical compatibility issues.

    If you want to update WooCommerce to 3.6 version then don’t forget to update XStore theme to 5.2 version.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2019 at 09:05

    Hello,

    It requests additional customization in files, which is beyond our basic support scope.
    To change links of products images on the Shop page you need to make changes in content-product.php (royal/woocommerce) via child theme.
    If you need help with the additional customization, submit customization request to WPKraken team

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2019 at 08:10

    Hello,

    Add this code at the end of the file functions.php of your child theme:

    add_action( 'woocommerce_after_shop_loop_item', 'custom_show_excerpt_shop_page', 5 );
    function custom_show_excerpt_shop_page() {
        global $product;
    
        echo $product->post->post_excerpt;
    }

    This code will print the product short description like on the screenshot – http://prntscr.com/ndjiv3
    I’d suggest to use it only if you don’t have too many products in your store and if the short description is not long. Otherwise, your store page could became very long and also it won’t be easy to read the description.
    Read more – https://businessbloomer.com/woocommerce-visual-hook-guide-archiveshopcat-page/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2019 at 07:48

    Hello,

    I would recommend you to create a staging site (a full copy of live site) and update Royal there. Make sure that everything is ok and only after that update everything on the production site.
    As I can see, the version of your parent theme is 2.3, the latest version of Royal is 4.7.3. You need to update the parent theme (follow our documentation – https://www.8theme.com/demo/docs/royal/#installation_upgrade). If you use child theme then child theme files should be updated according to new files.
    Setup Wizard should be skipped after the update.
    How to update plugins, read here – https://www.8theme.com/faq/
    Please note that the latest version of Royal theme is compatible with WooCommerce up to 3.5.x version. New theme version will be released soon and will be compatible with WC 3.6.x.
    We can help you with the update, provide us with temporary wp-admin and FTP access to the staging site http://prntscr.com/nadsqw

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2019 at 07:33
    .products-grid.row-count-4 .yith-wcwl-wishlistaddedbrowse  a:before {
        border: 2px solid;
        border-radius: 20px;
        padding: 8px;
    }

    Regards

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    Viewing 49,290 results - 49,261 through 49,290 (of 68,227 total)
Viewing 30 posts - 49,261 through 49,290 (of 68,227 total)
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